Finer Lawn & Landscaping LLC.

Took advantage of my 91 year old mother. Didn't complete the job and what they did was subpar. The only thing the did efficiently was cash my mothers checks. BBB complaint filed after no response.

Donnie and his staff arrived promptly and completed the job in the time specified. Went over and above to accommodate my schedule which means a lot. Great looking sidewalk and thorough cleanup.

Very disappointed. Long on expectations and short on delivery. Spent every dime they asked for. Seemed far too busy to get our work done well. Arrogant approach to customer relations with "neither of us is pleased, so let's just disagree." All work not completed as bid and one koi pond will have to be completely dismantled and rebuilt because of their work. To give them every chance to make it right. Just wouldn't. Seriously disappointed and cannot recommend...

They did a good job when they arrived worked at a steady pace. Finished on time, Railing for steps had some issue. They returned and fix the problem.

We were not too happy with them. We were not happy with how things played out. We have yet to see if it solves the problem or now. They passed it off to a subcontractor. We had to call them back a couple of times. I could not recommend them. We contracted with one person and they sent out another. The work was not done as I felt it should be. We have more weeds now when they were suppose to be put seed down.

The crew was at my house for two days. They cleanup up after themselves and did a very nice job building the stone wall. The mortar job was also well done and they were super accommodating when I asked for any changes to the wall shape. I don't know what went on with this company years ago to rate such terrible reviews - I found them to be professional and competent. The second day it rained and the job was stopped for several hours. As a result they worked until dark and some of the clean up was left undone. This is why I did not give them an A rating.

Donnie and his crew did an excellent job of building the landscape wall and putting pavers over our concrete patio. In this case, they did all digging and transporting of pavers by hand so as to disturb the lawn and landscape as little as possible.

Terrible experience from start to finish. After pointing out several things, like you should trim and pull weeds before mulching, the man in charge advised me that these were just contractors and he was having to explain how to do everything. After an argument in my yard, everyone left but one man. The price was supposed to be $1150 but $250 was removed for all of the problems. 2 weeks later, the mulch beds look terrible, weeds growing, edging around trees was never done, another bed is half done. Left a message requesting a phone call last week. No reply.

I cannot state strongly enough how much of a nightmare this entire experience has been. First of all the work was done when I was out of town, my mistake I readily admit. I came home to find that they had poured a patio that is 2 1/2 feet above the ground. It is literally an island in the middle of my backyard. Besides the fact that it is a safety hazard, you could seriously fall off of the thing and hurt yourself, it is poured from the second step instead of from the ground. When I asked Donnie why he would start pouring from there he told me he didn't, he started pouring out in the yard. He did no excavating whatsoever, just poured a concrete base from the ground up, my yard slopes quite a bit so I ended up with the island patio. I told him I wanted it torn down and done correctly and he flatly refused. Instead he offered to bring in fill dirt, which would not solve the problem. On top of this, there are pavers over the concrete on the patio and the steps. The steps were never finished, they have no sand poured in them, they have already come loose. The yard was never tilled when he seeded it so weeds are coming up everywhere. He was to clean along my fence line and there are still weeds and parts of trees laying along the fence line. He was to pour a concrete base for my garbage cans and then build a fence around it, apparently he ran out of concrete because what I have instead is a half mound of concrete and the other half filled with dirt. The fence is also made from skid material, the cheapest wood in the world, however I did not specify what kind of wood I wanted so I guess that is my fault again. He put gravel in my driveway with no boarder so I have gravel seeping into the yard. He was to trim all the dead branches from the tree overhanging the patio and it still has several dead branches. He has tried to get me to pay him the 25% left open on the contract and I am flatly refusing to until he completes the work. I have received many unpleasant and HIGHLY unprofessional texts and voice mails from him about this, he insists he has completed the work and I owe him the remaining money. I have sent a letter detailing what needs to be completed and stating that even when it was completed I would not be happy but that I would pay the remainder of the money left open on the contract. In response I got yet another voice mail (I should also mention he calls at absurd hours, once at 9:30 pm and another time at 8:15 pm) in which he stated "you aren't going to be happy and neither am I". I must have missed the part where he paid ME to perform a service, I've never had anyone I hired before say it was my job to make them happy. Needless to say, not only would I NEVER hire him again, I am going to hire a different landscaper to fix everything he did. A very, very, very expensive learning experience for me.

This is some of the worst work I have ever hired out. I absolutely would not hire this company to do any work around our house. They sealed over rust stains on our patio, they missed dozens of spots on the pergola and the work on the deck was abysmal! They had to cut some new boards, and then left the saw dust on the deck, over which they applied the stain. So we had saw dust stained into the surface of our deck. I had to get on my hands and knees and literally scrape the saw dust from the joints in the deck boards. The stain was applied so poorly that I had to re-stain the entire deck. This is by far the worst work I have ever seen. I should have known from our experience with the Christmas lights, where they tore off a piece of shingle and left broker bulbs around our mulch beds where our dog could have easily cut her foot - that they weren't to be trusted. Do not hire this company.

They could not complete the work as contracted due to some design problems with the sump pump drainage. I was home all day and they did not let me know. The contact was altered, I have asked verbally and in writing for a copy and have not received one, The next day, I notice that where they laid pipe, the dirt collapse creating an open trench. I called about coming back out to correct. They came, but only correct on side. I have had to haul in dirt to fill in the other areas. The areas, where tree's were remove, no dirt was brought in to level out these areas. When they left, they told me to water and keep the straw wet. After a few days, I call and said the grass is growing in very sparsely. The owner said they did not over seed. Well then why was I told to water. The owner got mad because I called in my complaints after the fact, versus inspecting prior to their leaving. I said your crew should inspect their work and ensure it's quality work. He said he is not responsible for the quality, I am. Very defensive when you call and complain. My yard has so many trenches and deep divot that I am not it can be mowed. No sure if they really mulched. If they did, it's the thinnest layer I have ever seen.

Our project ran into 2 days. Toward the end of the second day, one of the crew knocked on our door demanding we pay him his salary. We told him that we had hired his company and that we would be paying his company when the job was completed. He became irate, and apparently had been in a dispute with his boss on the phone and had been told to go home. He told us he was not leaving until it was finished and he was paid. (by us) We told him that our contract was with the company he worked for and that any dispute he had was with his boss. We called his boss, Donnie Powell, and asked him to come to our home. We also decided to call the police just in case there was any conflict between the employee and his boss. The police came as well as Donnie Powell, had a discussion with the employee and he was told to leave, which he did. We were told by Donnie, that this employee was a contractor for him and not one of his regular employees. He promised us that he would not be back. At the end of the day, they left a mess in our yard and driveway, as well as a hole they put in the blacktop. Donnie said he would come back to clean up the mess, which he did. A day or so later, the employee knocked on our door to apologize. Which I appreciated. However, just a side note. We later discovered thru public records, that this particular contractor/employee has been in trouble with the police numerous times for various offenses. Not someone you want working around your home. And I question why a supossed reputable company would hire someone like this to represent them.

In one word- badly. We hired Finer Lawn after looking at their offered services and taking advantage of an online coupon. There were too many frustrations to truly detail, so here are the highlights: - As the front landing concrete was being jackhammered up, they (Finer Lawn) determined too late that the front landing and steps had been poured in two separate slabs. Both slabs were hammered, however, only the landing was being replaced. After the paver landing was installed, they simply left the first step partially jackhammered and acted like it was our problem to fix. When we challenged this, they agreed to use QuickCrete to "fix" the step. When Donnie showed up to "fix" the step, he simply smeared Quickcrete all over the step, as well as our newly laid pavers (which we have been unable to remove from the pavers). We later needed to hire a second contractor to repair and resurface the bottom step. - We paid extra for the pavers to be wetsealed. We were told that our project would only require a small amount of wetseal, and the remaining amount would be left with us to use for reapplying at a later date. Not only was no product left with us, the crew applying the wetseal used our personal tank sprayer and completely ruined it. They then dumped the wetseal from the clogged sprayer into our storm drain and spilled it all over our driveway. - The crew also used our personal wheel barrow and left it with a hole in the bucket. (2nd piece of personal property damaged or ruined) - The back fire pit/paver seating area is functional, however, when you actually try to sit around the fire pit you notice how uneven the cuts in the granite are and it snags whatever pants or shorts you're wearing. - The large landscaping stones inlayed in our yard are cheap, mismatched, and were laid uneven. We've been required to attempt to level these rocks and clean up the whole appearance of the rock path ourselves. - At the conclusion of the work done, we presented the online coupon and were told that the initial estimate included this discount. This, however, was never mentioned up front and we would not have agreed to the estimate if this were the case. Throughout the whole fiasco with Finer Lawn our calls/emails were often unanswered leading us to follow up on an ongoing basis. We would never use this company again for any service.

They were late to show up (about an hour and a half after they said they'd be there), played loud music the whole time, and did a marginal job. The estimate said that they would "pull weeds", but they just weed-whacked them down to the ground and covered it with mulch. So in about 2 weeks, almost all of the weeds were back again. I had a coupon for them from one of the discount sites, but NOT worth the savings.

They built a retaining log without a permit and they severed the sewer lines. I have seen them being featured on Angie's list and I just couldn't believe it because they did a terrible job. There were plants that I found that were planted with the material packaging still on them. He made concrete steppers without the proper base. He made these concrete forms right into dirt which is a huge no no in the landscaping business. It killed us moving in and having an emergency plumbing came in and still refuses to build back the wall for me.