About us
Store number - 3131. Additional DBAs - Jiffy Lube, Heartland Automotive Services Inc.
Services we offer
Auto repair including oil and filter change, radiator, cooling system, transmission, A/C, serpentine belt replacement, drivetrain, electrical system, light bulb inspection, tire rotation, air filtration, fuel system & windshield.
Amenities
Free Estimates
Yes
Accepted Payment Methods
- American Express
- Check
- Visa
- Discover
- MasterCard
Number of Stars | Image of Distribution | Number of Ratings |
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44% | ||
33% | ||
0% | ||
22% | ||
0% |
Filter reviews by service
I typically go to another provider in the area for auto service, but in the interest of time went to this quick service location on this day. About 3 weeks after the oil change, fluid started leaking onto my (newly re-sealed) driveway and garage floor. I had taken the car to my regular auto service provider for new tires, and while I was there had them check for the source of the leaks. They confirmed it was oil. The seating of the oil filter and previous filter installation looked fine, however the oil filter itself was failing after less than a month. I subsequently paid the second provider for another oil change with higher quality parts only weeks after the oil change at Jiffy Lube.
If the oil filter failure was the only issue, I would not have left this review, since out of box failures can occur regardless of parts quality. However, that day I also paid for new wiper blades (I know it's not a good price for wiper blades... I was in a hurry and paid for the convenience). A couple weeks later my wife complained that that her wiper blades were not working and asked if I hadn't just had them replaced. I went to check the blades and when I lifted the arm on the driver's side, the blade just fell off: They didn't even install the wiper blades correctly. This could have resulted in a very dangerous situation under the wrong circumstances.
I have tried calling the store to speak to the manager, but they do not seem to have a working number. The phone number listed on their website goes to a fast busy, and the only phone number on my receipt is never answered and goes to fax machine after several rings, with no option to leave a voicemail. It's my hope that the manager of the store reads this and simply reinforces the importance of their safety and quality inspections. My wife's car supposedly received one. I won't make the mistake of expecting such simple tasks be handled by 3rd parties again.
Licensing
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