"Marc is a great asset to our team and we appreciate you taking the time to leave us a review. It was great to work with you on this project and we hope you enjoy your new roof! ---The Ascent Team"

"Thank you for taking the time to leave us a review! Lyndon is definitely an incredible part of our team. It is always great to hear feedback and know that we are meeting expectations. We hope you have a great start to the fall season! ---The Ascent Team"

"Thank you for taking the time to leave us a review. Lyndon is definitely a great part of our team and we're glad you had such a great experience with us. It was wonderful to work with you. We hope you have a great week! ---The Ascent Team"

"It was a pleasure working with you on this project. We appreciate you taking the time to leave us a review and we hope you enjoy your new roof! ---The Ascent Team"

"Thank you for taking the time to leave us a review, it is always great to hear from our customers. It was a joy to work with you both on this roof replacement project. We hope you have a wonderful summer and a blessed day! ---The Ascent Team"

"Thanks for taking the time to leave us a review! It was great to work with you. We hope you enjoy your new roof! Have a great weekend! -The Ascent Team"

"Thank you for the review and recommendation, we greatly appreciate it! It was a pleasure to work with you and hope you are enjoying your new roof. Stay safe and have a wonderful week! -The Ascent Team"

"We really appreciate you taking the time to give us a review. It was great to work with both of you during this project. We hope you're enjoying your new roof and skylights. Have a great week! - The Ascent Team"

"Thank you so much for taking the time to leave such a detailed review! It was great working with you through the entire project. Steve always does such a great job being detailed, and we're glad you enjoyed working with him! We are happy to have met your expectations and hope that you enjoy your new roof!"

"It was great working with you! We appreciate the words of admiration- we always strive for excellence and it is great to hear that we met the mark. We hope you enjoy your new roof and have a wonderful New Year! ---The Ascent Team"

"Thank you so much for taking the time to leave us a review. It was nice to work with you on this project. We hope you enjoy your new roof! ---The Ascent Team"

"Mr. [Member Name Removed] called into our office asking if we did structural wood replacement in his attic . Our office manager said we do not do that kind of work and gave the individual the name and phone number of somebody that does. Not sure how you can give any company a C rating for not doing specific type of work and even referred him to a company that does and of course this a individual will not call us back . Best Regards, Brent Cornwell Owner"

"We schedule the appointment which we always schedule with home owners . If the homeowner does not schedule to meet with us we do not schedule. So the appointment was made with home owner . Our top notch amazing service tech Lyndon who has been with the company for 5 years that has a lot of experience went to the appointment he was on time. When Lyndon arrived he met with Nanny which informed him the owners are not present unfortunately . Lyndon decided to run the appointment anyways. Lyndon took off his boots before entering the home . He spent a good 45 minutes going through the roof ,checking gutters, and any other location or locations the leak could be coming thru to make sure he did not miss anything. Upon figuring out the leak is coming from the rubber that clients built a wood deck over top of the rubber that is when Lyndon said we do not do this kind of work.Lyndon left home owner a voicemail telling him we do not do this kind of work.Lyndon even said I can stop back over to meet you to show you the area where the leak is coming from.Client has never called back to service tech or the the office. So our service tech was on time , spent 45 minutes at property tracking down where the leak was coming from inspected multiple locations , even offered to come back out to meet home owner on another day to show home owner where the issue was ,since home owner never showed up for his appointment he made with us . On top of this there was no charge to do all of this Lyndon was just being helpful and providing excellent customer service. Our motto is above and beyond because we do a little bit more than the next roofing company as we provide high level customer service and follow through which Lyndon did on this appointment and unfortunately client that never even met with us and thought we were Terrible. We can only make 99% percent of customers happy with our service. I also left homeowner a voice mail and an email and have not heard back . Best Regards, Brent Cornwell Owner"

"It was such a pleasure to work with you on this roof project. Thank you so much for your kind words, it is so wonderful to hear from you. We are glad to know that we met your expectations of service and quality. We appreciate your business and hope you enjoy your new roof! ---The Ascent Team"

"Hi [Member Name Removed] , Thank you for the awesome review and kind words. Steve is the best and so happy you saw the value in him and our company. We all appreciate your business and it was great getting to know you folks. Best Regards, Brent Cornwell Owner"

"Thank you for taking the time to leave a review. You folks have been one of our best customers. Thank you so much for getting the guys lunch, that was so kind of you. Glad you're happy with your second roof! Have a great weekend!"

"Thank you for taking the time to leave us a review. It is always great to hear back from our customers! We appreciate your business and hope you had a great holiday weekend! ---The Ascent Team"

"Thank you so much for leaving such a glowing review. It was great working with you on this project. It is always great to hear from our customers. We do take pride in going Above and Beyond, and are thrilled that we met your expectations. We are glad you're enjoying your new roof. Have a wonderful day! ---The Ascent Team"

"Unfortunately there was miss communication on this appointment. Home owner wanted other options as she was trying to cut cost. We gave her 2 other options.One one appointment the home owner was not present only the mother so our tech explained everything to the mother. Our tech told client her she has to cut back the tree so the raccoon would not be able to access the roof any longer, sounds like that did not happen as the raccoon has been back on the roof from her review. Our Tech was late to one of the appointments and once he was on site he had to go to pick up more material.This is our peak busy season and we are running up to 15 appointments per day. We try our best to follow through with all of our commitments. We do appreciate the feed back [Member Name Removed] and will work on our scheduling and promptness. Best Regards, Brent Cornwell"

"Thank you so much for taking the time to leave a review. It was great working with you on your roofing project. We strive to go Above and Beyond, and we appreciate to have met your expectations. We hope that you enjoy your new roof and have a great 4th of July holiday! ---The Ascent Team"

"It was great to work with you. We appreciate you taking the time to give us a review. We take pride in the service we provide, so it is wonderful to hear that we met your expectations. We hope you enjoy your roof! ---The Ascent Team"

"Thank you so much for taking the time to leave us a review. Lyndon is a very valuable part of our team. We are glad to have met your expectations. We hope that you have a great week! --- The Ascent Team"

"It was great to work with both of you on this project. Thank you for taking the time to leave a review; it's great to hear your satisfaction with our service. We greatly appreciate your business and hope you enjoy your new roof! --- The Ascent Team"

"It was nice to meet you and work with you on this project. We really appreciate you taking the time to write a review. -- The Ascent Team"

"Thank you so much for your glowing review. We strive to be thorough and meet the expectations of our customers. It was great to meet and work with you. We appreciate your business and hope you enjoy your new roof! -- The Ascent Team"