Jim & Don were awesome! Jim had me describe my issues over the phone. He explained the costs, scheduled the appointment, ASAP, by fitting me in at the end of the day; they arrived promptly; he and Don repaired & replaced damaged sprinkler heads; moved one head 6' out of the way; tested and adjusted the entire system; showed me how to program the control panel and adjust the spray patterns. Before he left, I scheduled winterization of our system with him. The problems I had been fretting over for months were resolved within an hour - I highly recommend this company!