Mr. Rooter Plumbing of Cleveland

well, sewer cleaning company, basement waterproofer,

About us

Our only priority is to provide the highest level of customer service. That is why our service is world-class, unmatched by any plumbing company in the industry. From the moment you call our office to the moment we leave your home, Mr. Rooter Plumbing of Cleveland, strives to give you the simplest, most stress-free experience you have ever had. Plumbing emergencies are enough of a headache without dealing with an ornery customer service rep or repairman. We offer a warm voice, a courteous call, and a convenient process. We make your emergency a priority for us, scheduling service as quickly as possible to resolve your problem.

Business highlights

31 years of trusted experience
Emergency Services Offered

Amenities

Free Estimates
Yes
Warranties
Yes
Emergency Services
Yes


Accepted payment methods

CreditCard

Reviews

4.5287 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
74%
4
16%
3
4%
2
4%
1
2%


Rating CategoryRating out of 5
quality
4.7
value
4.0
responsiveness
4.7
Showing 251-275 of 287 reviews

Patty F.
08/2017
4.5
Great job

Rating CategoryRating out of 5
quality
4.5
value
4.0
responsiveness
5.0

Yes, I recommend this pro

Craig W.
08/2017
5.0
Bob H did a great job and was fast and careful to clean up and was very nice. Thank You Bob H

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
4.5

Yes, I recommend this pro

Kathy U.
07/2017
4.0
Responded quickly. Very professional. Did a nice job.

Rating CategoryRating out of 5
quality
5.0
value
2.0
responsiveness
5.0

Yes, I recommend this pro

Larry M.
06/2017
1.0
Beware..... They come in with a HIGH bid ($700 for two outside faucets and a 90-degree shut-off with NO obstructions), and will give you "parts" that only a "professional plumber" can fix. A week after install of outside faucet the handle fell off. $700 .... for two $25 faucets, one $5 90-degree shut-off and three hours work. OUTRAGEOUS. I'll never EVER consider them again. Does Mr. Rooter follow up? No. Hey, Megan, your Mr. is your POLICY to charge outrageous sums?

Rating CategoryRating out of 5
quality
3.0
value
1.0
responsiveness
2.5


Dianna D.
06/2017
5.0
Rob, From Mr. Rooter showed up on time, did an excellent job!!!

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

vicki-sue t.
06/2017
4.5
I called them for my outside faucet and my toilet both were leaking. He was very honest and told me I needed to replace my toilet because my tank through and hey could not help me. H then looked my faucet up and gave me a price to replace. They replaced it today. Their quote was the lowest I received and least amount of time. He replaced it in under 15 minutes everyone else was quoting 1 1/2 hours and almost $300 dollars. Very nice young man. Helped me to set up my hose correctly as I just had shoulder surgery and let me water the flower bed while he completed paper work. They also called three times because the other job was running longer than expected! I will use them again. My dad always took care of these things now he is unable it is nice to have a reliable service.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Won J.
06/2017
4.0
Good communication and professional job. However, little pricey

Rating CategoryRating out of 5
quality
5.0
value
4.0
responsiveness
5.0

Yes, I recommend this pro

Jeff G.
06/2017
5.0
Explained everything.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Elizabeth H.
06/2017
5.0
No comment provided

Rating CategoryRating out of 5
quality
5.0
value
4.0
responsiveness
5.0

Yes, I recommend this pro

Joshua F.
06/2017
4.3
Very professional and fast service! Requested an appointment and had the work done on the same day! The plumber was very knowledgeable and even provided tips on other areas in my home. He took the time to answer my questions and thoroughly explain the areas I didn't understand. My only complaint is that the price was more than I would've liked to spend by about $150-200.

Rating CategoryRating out of 5
quality
5.0
value
3.0
responsiveness
5.0

Yes, I recommend this pro

Edward D.
06/2017
5.0
I registered for a Thursday appointment but was pleasantly surprised when they called and I asked to have it moved to Wednesday and earlier in the morning. I was very impressed with the work that was done on the same day as the appointment. I will use them for all of my plumbing jobs!!!

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

HENRY R.
06/2017
5.0
Was very professional and customer friendly. Did good work.

Rating CategoryRating out of 5
quality
5.0
value
4.0
responsiveness
5.0

Yes, I recommend this pro

COLLEEN Z.
06/2017
5.0
The tech arrived on time with a call ahead call. He was neat in appearance, competent, and applied coupons to the sale.

Rating CategoryRating out of 5
quality
5.0
value
3.5
responsiveness
5.0

Yes, I recommend this pro

Doug G.
06/2017
5.0
Smart tech people and got a tough job done with no damage to house

Rating CategoryRating out of 5
quality
5.0
value
4.0
responsiveness
5.0

Yes, I recommend this pro

Izzy R.
05/2017
5.0
professional in every way, on time, well spoken, well trained.

Rating CategoryRating out of 5
quality
4.5
value
5.0
responsiveness
4.5

Yes, I recommend this pro

Lori S.
05/2017
4.0
Just needed my water tank lit and price was a bit stiff for that. However would rehire them if I ever need a big job done.

Rating CategoryRating out of 5
quality
5.0
value
2.5
responsiveness
5.0

Yes, I recommend this pro

Contact information

8200 East Pleasant Valley Road, Independence, OH 44131

https://www.mrrooter.com/cleveland/

Service hours

Monday:
7:00 AM - 10:00 PM
Tuesday:
7:00 AM - 10:00 PM
Wednesday:
7:00 PM - 10:00 PM
Thursday:
7:00 AM - 10:00 PM
Friday:
7:00 AM - 10:00 PM
Saturday:
7:00 AM - 10:00 PM
Sunday:
8:00 AM - 8:00 PM

Service Categories

well,
sewer cleaning company,
basement waterproofer,
water softener installer,
gas leak repair service,
water heater installer,
drain cleaning company,
plumber

FAQ

Monday: 7:00 AM - 10:00 PM

Tuesday: 7:00 AM - 10:00 PM

Wednesday: 7:00 PM - 10:00 PM

Thursday: 7:00 AM - 10:00 PM

Friday: 7:00 AM - 10:00 PM

Saturday: 7:00 AM - 10:00 PM

Sunday: 8:00 AM - 8:00 PM

Mr. Rooter Plumbing of Cleveland accepts the following forms of payment: CreditCard
Yes, Mr. Rooter Plumbing of Cleveland offers free project estimates.
No, Mr. Rooter Plumbing of Cleveland does not offer eco-friendly accreditations.
No, Mr. Rooter Plumbing of Cleveland does not offer a senior discount.
Yes, Mr. Rooter Plumbing of Cleveland offers emergency services.
Yes, Mr. Rooter Plumbing of Cleveland offers warranties.

Contact information

8200 East Pleasant Valley Road, Independence, OH 44131

https://www.mrrooter.com/cleveland/

Service hours

Monday:
7:00 AM - 10:00 PM
Tuesday:
7:00 AM - 10:00 PM
Wednesday:
7:00 PM - 10:00 PM
Thursday:
7:00 AM - 10:00 PM
Friday:
7:00 AM - 10:00 PM
Saturday:
7:00 AM - 10:00 PM
Sunday:
8:00 AM - 8:00 PM