Mr. Rooter Plumbing of Cleveland

well, sewer cleaning company, basement waterproofer,

About us

Our only priority is to provide the highest level of customer service. That is why our service is world-class, unmatched by any plumbing company in the industry. From the moment you call our office to the moment we leave your home, Mr. Rooter Plumbing of Cleveland, strives to give you the simplest, most stress-free experience you have ever had. Plumbing emergencies are enough of a headache without dealing with an ornery customer service rep or repairman. We offer a warm voice, a courteous call, and a convenient process. We make your emergency a priority for us, scheduling service as quickly as possible to resolve your problem.

Business highlights

31 years of trusted experience
Emergency Services Offered

Amenities

Free Estimates
Yes
Warranties
Yes
Emergency Services
Yes


Accepted payment methods

CreditCard

Reviews

4.5287 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
74%
4
16%
3
4%
2
4%
1
2%


Rating CategoryRating out of 5
quality
4.7
value
4.0
responsiveness
4.7
Showing 201-225 of 287 reviews

Barry W.
11/2017
5.0
Professional, understanding pro

Rating CategoryRating out of 5
quality
5.0
value
4.5
responsiveness
5.0

Yes, I recommend this pro

marty k.
11/2017
5.0
Made my emergency a priority. Technician was friendly, professional. Very satisfied.

Rating CategoryRating out of 5
quality
5.0
value
4.0
responsiveness
5.0

Yes, I recommend this pro

Bob O.
11/2017
4.5
These guys are very expensive.

Rating CategoryRating out of 5
quality
4.0
value
3.0
responsiveness
4.0

Yes, I recommend this pro

Will M.
11/2017
3.0
The price was fine until they said they needed double the money to blow out the line. I found out later that was bull and they work on some kind of commission of some kind if they sell something else. It was like me pay for them to check there work but luckily I told them no on that part. But all of a sudden they do it for free. It’s like me going to go get my brakes done at a brake shop and they let me go home with out them ever testing there own work. They were fast and the job was good. But watch for the extra’s.

Rating CategoryRating out of 5
quality
5.0
value
1.0
responsiveness
5.0


Ray H.
11/2017
5.0
Very courteous and professional. Great guy.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Tim B.
11/2017
5.0
Curious, professional, on time, and vert knowledgeable. Thanks Mr. Rooter

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Denise P.
11/2017
5.0
He did some plunging of a slow draining toilet. He made sure everything was ok.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Pat Z.
11/2017
5.0
The work was done quickly and satisfied me.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Scott R.
11/2017
4.0
clear explanation of problem ans aolution alternatives. Not restoring work area to original state by renailing deck boards was very disappointing.

Rating CategoryRating out of 5
quality
4.5
value
4.0
responsiveness
4.0

Yes, I recommend this pro

Regina M.
11/2017
5.0
I would recommend Frank White because this gentleman was knowledgeable and made sure that the work got done I would recommend this company again.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

art f.
11/2017
5.0
Nick,tech was very professional about his work and it was done well. I do believe Mr. Rooter is expensive

Rating CategoryRating out of 5
quality
5.0
value
3.5
responsiveness
5.0

Yes, I recommend this pro

Lucian B.
11/2017
4.0
Great service, but I think it is too expensive.

Rating CategoryRating out of 5
quality
5.0
value
4.0
responsiveness
5.0

Yes, I recommend this pro

Sandra R.
11/2017
4.5
Very couteous and professional. Poor guys worked through a storm and never complained or slowed down. The company came on Sunday for emergency sewer snaking and the price was very reasonable for a weekend. Not aggressively trying to up-sell you like some other plumbing services I have used. The guys were very honest and did just what I wanted. Will use them again.

Rating CategoryRating out of 5
quality
5.0
value
4.0
responsiveness
5.0

Yes, I recommend this pro

Heather R.
11/2017
5.0
I felt the price was a little steep, but someone was here in less than 24 hours for a non-emergency. The tech,Matt, was professional and pleasant and I'm glad I hired mr.rooter for this job.

Rating CategoryRating out of 5
quality
5.0
value
4.0
responsiveness
5.0

Yes, I recommend this pro

Dale I.
11/2017
0.5
Plumbers very nice. I had them install a replacement tub spout which they said would cost $156. They could tighten it and had to add a welded 45 degree copper fitting. To do that work the price went to $356 (of which $105 was for diagnostic check). I shouldn't have agreed but had company coming and running out of time. Tried to use the shower (first time) no water pressure and the previously installed pipe started leaking. Thanks but no thanks, won't call them again, customer beware.

Rating CategoryRating out of 5
quality
0.5
value
0.5
responsiveness
0.5


paul m.
11/2017
5.0
Mr. Rooter, a little expensive but you definitely get what you pay for. Within 2 hours of my web search there was a mr. Rooter van parked in my driveway with a technician who was neatly dressed in uniform and ready to go to work. The technician assess the job, repaired the fault, and cleaned up his job site in a very timely manner. As we were preparing the invoice, a question popped into my head and I ask the technician why is he not in the mr. Rooter and Megan commercials, because of bright articulate young man such as yourself would appear to be an asset to the mr. Rooter Corporation. I believe mr. Rooter should reevaluate the talent that they have out in the field and reward those who show the show the type of dedication that I heard from this young man. Megan as a franchise holder you have the right commercial going it's cute and legit but you should highlight all of your employees. Thank you Megan mr. Rooter for a job well done

Rating CategoryRating out of 5
quality
5.0
value
3.0
responsiveness
5.0

Yes, I recommend this pro

Claudia M.
11/2017
4.5
I was able to get an estimate before the plumber arrived. He was in and out in about 20 min.

Rating CategoryRating out of 5
quality
4.5
value
4.5
responsiveness
4.5

Yes, I recommend this pro

ronald b.
10/2017
4.0
He did the job required.

Rating CategoryRating out of 5
quality
4.0
value
4.0
responsiveness
4.0

Yes, I recommend this pro

Raymond B.
10/2017
5.0
Very knowledgeable and friendly

Rating CategoryRating out of 5
quality
4.5
value
4.5
responsiveness
5.0

Yes, I recommend this pro

Michael C.
10/2017
4.0
Explained options from lowest cost to highest. Very thorough on explanation throughout process

Rating CategoryRating out of 5
quality
4.0
value
4.0
responsiveness
5.0

Yes, I recommend this pro

cynthia G.
10/2017
5.0
A very nice gentleman named Greg replaced a valve in my gas line. He was very professional, answered all of my questions and explained everything to me. I would hire him again for future jobs.

Rating CategoryRating out of 5
quality
5.0
value
4.0
responsiveness
5.0

Yes, I recommend this pro

frances f.
10/2017
4.5
he was a very good plumber, and cleaned up after the job was done. I would hire him again. Thanks

Rating CategoryRating out of 5
quality
5.0
value
4.5
responsiveness
5.0

Yes, I recommend this pro

craig m.
10/2017
2.0
Plumber was very good. The price he had to quote was exceedingly high. If I had not needed it done rapidly I would not have agreed to have the work done.

Rating CategoryRating out of 5
quality
5.0
value
0.5
responsiveness
3.0


Laura L.
09/2017
5.0
found this company on Home Advisors glad I did. The last company I used was crazy expensive....

Rating CategoryRating out of 5
quality
5.0
value
3.5
responsiveness
5.0

Yes, I recommend this pro

Contact information

8200 East Pleasant Valley Road, Independence, OH 44131

https://www.mrrooter.com/cleveland/

Service hours

Monday:
7:00 AM - 10:00 PM
Tuesday:
7:00 AM - 10:00 PM
Wednesday:
7:00 PM - 10:00 PM
Thursday:
7:00 AM - 10:00 PM
Friday:
7:00 AM - 10:00 PM
Saturday:
7:00 AM - 10:00 PM
Sunday:
8:00 AM - 8:00 PM

Service Categories

well,
sewer cleaning company,
basement waterproofer,
water softener installer,
gas leak repair service,
water heater installer,
drain cleaning company,
plumber

FAQ

Monday: 7:00 AM - 10:00 PM

Tuesday: 7:00 AM - 10:00 PM

Wednesday: 7:00 PM - 10:00 PM

Thursday: 7:00 AM - 10:00 PM

Friday: 7:00 AM - 10:00 PM

Saturday: 7:00 AM - 10:00 PM

Sunday: 8:00 AM - 8:00 PM

Mr. Rooter Plumbing of Cleveland accepts the following forms of payment: CreditCard
Yes, Mr. Rooter Plumbing of Cleveland offers free project estimates.
No, Mr. Rooter Plumbing of Cleveland does not offer eco-friendly accreditations.
No, Mr. Rooter Plumbing of Cleveland does not offer a senior discount.
Yes, Mr. Rooter Plumbing of Cleveland offers emergency services.
Yes, Mr. Rooter Plumbing of Cleveland offers warranties.

Contact information

8200 East Pleasant Valley Road, Independence, OH 44131

https://www.mrrooter.com/cleveland/

Service hours

Monday:
7:00 AM - 10:00 PM
Tuesday:
7:00 AM - 10:00 PM
Wednesday:
7:00 PM - 10:00 PM
Thursday:
7:00 AM - 10:00 PM
Friday:
7:00 AM - 10:00 PM
Saturday:
7:00 AM - 10:00 PM
Sunday:
8:00 AM - 8:00 PM