Mr. Rooter Plumbing of Cleveland

The experience was great from the initial call to the end of it. It was only the price that seems a bit higher, but the good news is that the decision to go or not to go is yours and if you decide to not go then it is nothing you have to pay.

service was prompt which was appreciated. They also gave me solution options which was very helpful.

good work. professional

Even though we had some scheduling problems we still went with Mr. Rooter, they were efficient and effective and the price was reasonable.

Professionals.

GOOD WORK

Frank W was professional, polite and knowledgeable. He explained what he was doing. He did an excellent job!

Friendly, knowledgeable

They were very friendly, quick to respond, did a good job, but a little pricey.

Don't have much to say other than the task was performed as expected.

The company sent a picture of the tech who would be arriving. He explained what he was going to try to fix the problem. The repair person even cleaned the mess in the tub and floor in front when complete. Price seemed reasonable as I had not had this type of job done before.

Was kept up to date on the status of our appointment via several phone calls. Our service tech, Brent, was very professional, pleasant, and thorough. The bill was high, but I was expecting that.

I was contacted very quickly by Kim at Mr. Rooter, and got my service scheduled for the same day. Dave, our technician, was ahead of schedule, assessed the problem and explained his plan before proceeding. I would recommend Mr. Rooter Plumbing and will certainly call them again when I need some plumbing services.

As soon as I submitted my request for a plumber I received a call from Mr. Rooter. The representative was very nice and helpful. She informed me that they could have someone come out within a couple of hours! His office also emailed me a pic and identification information of the serviceman that was going to be entering my house for my security. service rep was very professional and provided me with an upfront estimate. He was able to complete the work I needed and provided me with another estimate for future work that needs to be addressed.

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Very courteous, knowledgeable, and professional. They knew how to fix my slow drain and fixed it. I have not had any problems since. I would hire them again.

quick to resolve the issue

Prompt and fixed it !!

The tech was great. My only complaint was that I was given a 9-11 window and they didn't come until after 3 so I ended up taking the whole day off.

After scheduling the first available afternoon, I received a call the morning of and was offered an earlier appointment time. Perfect! Initial job was completed as well as an estimate provided for additional work. Would not hesitate to contact them again.

Did not clear drain .

They came out on new years day. Obviously charged me for it but we got the job done. Highly recommend

clean and professail

Aris did a great job. Even though he did not have all the materials needed and had to leave and come back he still got the job done. Great job Aris!

Mr. Rooter is exceptionally overpriced. They provide prompt service, but are always trying to upsell you at their visit. They installed my gas line quickly and efficiently. For a separate issue, I called them to get an estimate for a sewer line replacement. Their quote was insulting. I will not be using Mr. Rooter again.