Mr. Rooter Plumbing of Cleveland

well, sewer cleaning company, basement waterproofer,

About us

Our only priority is to provide the highest level of customer service. That is why our service is world-class, unmatched by any plumbing company in the industry. From the moment you call our office to the moment we leave your home, Mr. Rooter Plumbing of Cleveland, strives to give you the simplest, most stress-free experience you have ever had. Plumbing emergencies are enough of a headache without dealing with an ornery customer service rep or repairman. We offer a warm voice, a courteous call, and a convenient process. We make your emergency a priority for us, scheduling service as quickly as possible to resolve your problem.

Business highlights

31 years of trusted experience
Emergency Services Offered

Amenities

Free Estimates
Yes
Warranties
Yes
Emergency Services
Yes


Accepted payment methods

CreditCard

Reviews

4.5287 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
74%
4
16%
3
4%
2
4%
1
2%


Rating CategoryRating out of 5
quality
4.7
value
4.0
responsiveness
4.7
Showing 126-150 of 287 reviews

gerald l.
12/2019
5.0
Great service and a the tech was real nice and new his job.

Rating CategoryRating out of 5
quality
4.5
value
4.5
responsiveness
5.0

Yes, I recommend this pro
$1,018

Mark S.
12/2019
5.0
The plumber ran out to acquire the hot water heater at a local dealer. Its cost was not itemized but included in the total installation invoice price.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$1,270

Brady L.
11/2019
3.5
Tech was very nice.

Rating CategoryRating out of 5
quality
3.5
value
3.0
responsiveness
5.0

Yes, I recommend this pro

Donna W.
11/2019
5.0
I was very pleased with the services. I received a call within 2 minutes of me asking for services, and they were at my house within 1 hour and done within 2 hours.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Nick C.
10/2019
4.0
Great job price was twice the national average that s my only complaint

Rating CategoryRating out of 5
quality
5.0
value
2.0
responsiveness
5.0

Yes, I recommend this pro

Steve M.
10/2019
5.0
Richard B was the ultimate pro.. He had a positive personality and his performance was on point. Would hire him again for future projects.

Rating CategoryRating out of 5
quality
5.0
value
4.0
responsiveness
5.0

Yes, I recommend this pro

Melvin C.
10/2019
5.0
They made sure that I had a hot water tank that was free from damage. The first tank that arrived had damage and was immediately sent back and replaced within 30 minutes. They also allowed me to arrange the financing which took over a week to have in place. Great team of people who made me feel that they had my best interests in mind. Thank you Mr. Rooter.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Roger W.
10/2019
5.0
Quick Reaction and professional service

Rating CategoryRating out of 5
quality
5.0
value
4.0
responsiveness
4.5

Yes, I recommend this pro

Roz B.
10/2019
4.5
Professional and knowledgeable.

Rating CategoryRating out of 5
quality
5.0
value
4.0
responsiveness
5.0

Yes, I recommend this pro

Michael A.
09/2019
5.0
Good courteous person

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

charlie s.
09/2019
4.0
DID A GOOD JOB

Rating CategoryRating out of 5
quality
5.0
value
4.0
responsiveness
5.0

Yes, I recommend this pro

Thomas M.
09/2019
4.0
Plumber was a 'super-star! Very satisfied!

Rating CategoryRating out of 5
quality
5.0
value
4.0
responsiveness
4.0

Yes, I recommend this pro
$500

Brenda J.
09/2019
5.0
They returned my call within minutes. I called at10:15am and they were at the house by 11:30am.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

jimmy S.
08/2019
4.5
Great job identifying and repairing the problem. Very informative and easy to work with. I would recommend them to anyone needing plumbing services.

Rating CategoryRating out of 5
quality
5.0
value
4.0
responsiveness
4.5

Yes, I recommend this pro

Peggy L.
08/2019
5.0
Mike went above and beyond what he came to do. He was so nice and explained everything he did.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$607

bill f.
05/2019
5.0
responding staff were very professional and thorough and explained what was going to take place and why. i really appreciated the email updates that I received from Mr Rooter

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$1,300

Jenn A.
05/2019
4.5
courteous, friendly, timely, but very pricey. good job, explanations given the, alternatives given, clean, neat, respectful what the job was pricey

Rating CategoryRating out of 5
quality
5.0
value
3.5
responsiveness
5.0

Yes, I recommend this pro

Candice S.
05/2019
3.0
Expensive! But it was a last minute repair and replacement, so I used them... $275 to install a faucet I purchased.

Rating CategoryRating out of 5
quality
4.0
value
1.0
responsiveness
5.0


Rich C.
05/2019
5.0
na

Rating CategoryRating out of 5
quality
5.0
value
4.0
responsiveness
5.0

Yes, I recommend this pro

Lincoln C.
05/2019
2.5
I had an appointment and no one showed up and no one called to let me know. Waited until 9 pm at night for nothing. VERY disappointing customer service. Would not like to have to use again.

Rating CategoryRating out of 5
quality
3.0
value
2.5
responsiveness
1.5

Yes, I recommend this pro
$350

James D.
05/2019
3.5
Very Very expensive for how easy the flushing process on the tankless water heater is! Will do it myself next time and save the hundreds of dollars!!!!

Rating CategoryRating out of 5
quality
4.0
value
0.5
responsiveness
4.0

$350

Cherie D.
04/2019
3.0
Too expensive.

Rating CategoryRating out of 5
quality
4.0
value
3.0
responsiveness
3.5


Contact information

8200 East Pleasant Valley Road, Independence, OH 44131

https://www.mrrooter.com/cleveland/

Service hours

Monday:
7:00 AM - 10:00 PM
Tuesday:
7:00 AM - 10:00 PM
Wednesday:
7:00 PM - 10:00 PM
Thursday:
7:00 AM - 10:00 PM
Friday:
7:00 AM - 10:00 PM
Saturday:
7:00 AM - 10:00 PM
Sunday:
8:00 AM - 8:00 PM

Service Categories

well,
sewer cleaning company,
basement waterproofer,
water softener installer,
gas leak repair service,
water heater installer,
drain cleaning company,
plumber

FAQ

Monday: 7:00 AM - 10:00 PM

Tuesday: 7:00 AM - 10:00 PM

Wednesday: 7:00 PM - 10:00 PM

Thursday: 7:00 AM - 10:00 PM

Friday: 7:00 AM - 10:00 PM

Saturday: 7:00 AM - 10:00 PM

Sunday: 8:00 AM - 8:00 PM

Mr. Rooter Plumbing of Cleveland accepts the following forms of payment: CreditCard
Yes, Mr. Rooter Plumbing of Cleveland offers free project estimates.
No, Mr. Rooter Plumbing of Cleveland does not offer eco-friendly accreditations.
No, Mr. Rooter Plumbing of Cleveland does not offer a senior discount.
Yes, Mr. Rooter Plumbing of Cleveland offers emergency services.
Yes, Mr. Rooter Plumbing of Cleveland offers warranties.

Contact information

8200 East Pleasant Valley Road, Independence, OH 44131

https://www.mrrooter.com/cleveland/

Service hours

Monday:
7:00 AM - 10:00 PM
Tuesday:
7:00 AM - 10:00 PM
Wednesday:
7:00 PM - 10:00 PM
Thursday:
7:00 AM - 10:00 PM
Friday:
7:00 AM - 10:00 PM
Saturday:
7:00 AM - 10:00 PM
Sunday:
8:00 AM - 8:00 PM