We signed the proposal at the end of November, 2021. Work was started on 8.29.2022 and completed on 9.02.2022. Keeping in touch with Tri-State Painting to get a starting date was a challenge. The office does not commonly get back in a timely manner (actually a lot of time to get back to the customer) or didn't get back to me (at all). I persisted and persisted because we wanted to get this paint job done.....I didn't give up at the risk of being a pain in the butt. Frankly, I was frustrated with the poor communication skills. But, I hung in there! Tenacity is a trait that I am proud of. The workers that painted were skilled and did a great job on the house and the needed carpentry. They worked hard and didn't seem to slack off. I was happy about that since this project was projected for May, 2022 and got started in August, 2022. Chris, the owner of this company, was very competent concerning his knowledge of paints, painting, preparation work, trim work, etc. He is the focal point of this company's success (as he should be). I got honest answers to questions and good advice. Clean-up was on the last day and was a success. Two motion detectors were ruined during the cleaning preparations' day (from the high-power water and aiming issues). They worked around our plantings very well. On the whole, a great paint job, lousy communication skills prior to initializing the job, paint and painting knowledge was evident with all workers and the owner, work ethic(s) were good, friendly and they all paid attention to details. I plan on using Tri-State Painting in 2023 for the interior of my house. John Gagliardi