PC Works
About us
Because we are a small business, we are able to provide our customers with the flexibility, quality products, superior services, and personal attention they deserve with respect to any IT related inquiry. We pride ourselves on our ability to cater to our customers needs in a way that facilitates a positive short term relationship and a lasting long term relationship. Our friendly staff is capable of all-encompassing professional services, allowing us to address the needs of any type of customer with minimal delay and maximum quality. From our repair services to computer sales, we provide our customers with the product knowledge they need to make informed decisions that benefit their specific situation. Anything related to a customer’s IT needs can be addressed with us in one place. We enjoy providing our customers with quality services and products at fair prices. We aim to be the computer service and repair shop of choice for the Cincinnati/Tri-State area. When a customer needs to service a unit, we offer a $25 diagnostic process that allows us to investigate all the possible technical issues pertaining to the unit. Then, we provide the customer with their options related to servicing the unit, purchasing new parts for the unit, and purchasing a new or used product. This gives our customer the opportunity to weigh their options and their respective benefits pertaining to their specific situation or objective. If the customer wishes to have us service the unit, we apply that $25 diagnostic fee to their service fee. During service, we can recover, transfer, and backup data for a fee. If it is more convenient for a customer, we provide an on-site diagnostics and repair service for a fee. Monthly service contracts are available. There is also an option to purchase the RUSH diagnostics and repair service which would dramatically decrease the wait time for servicing in the shop. As stated above, our small business environment allows us to be very flexible with our customers and cater to their specific, immediate needs. When a customer wishes to replace an old unit or purchase a new or used unit, we are able to provide similarly flexible services. Our customers can chose to purchase a new unit from our store or warehouse, purchase a used unit from our store, or build their own, custom unit. Our knowledgeable associates keep the best interests of the customer in mind when recommending a particular purchase and provide the customer with all of the necessary information to make an educated purchase.
Business highlights
Services we offer
For a full list of our servicing and purchasing options, please contact us at 513-895-7272. We have associates available to answer any questions during normal business hours.
Accepted Payment Methods
- CreditCard
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"Hi. We are glad that we could help raise your computer from the dead without confusing you with our techobable. But with all sincerity, thank you for your business, we are grateful that you chose us to help you with your computer needs. If you have any further requests or concerns, please contact us. Thank you again. PC Works Team"
"We are glad that we could help you with your computer needs and appreciate your support. We try to have a quick turnaround for our customers because we understand the importance of your computer whether for a business or home use. Please let us know if you need anything else. Thank you again for your business. PC Works Team"
"Thank you for your business, we are grateful that you chose PC Works to help you with your computer needs. At PC Works we truly value our customer's opinions and appreciate your feedback. Because we are a small business, we try and do everything we can to meet the customer's needs within a short time frame and with quality products. We are glad that you were satisfied with your service and we hope to be able to help you in the future with any of your tech needs. PC Works Team"
"We are glad to have helped you with your computer. We understand the frustrations that can come along with having a virus on your computer and we were glad to have been able to fix that for you. At PC Works, we want you to be satisfied with the service you receive. Because we are a small business, we like to give our customers the time they deserve. We truly appreciate your business and your review. Thank you."
"We are so thankful that you chose PCWorks Inc. to service your computer. Because we are a small business, we are able to provide our customers with a very personalized experience and we do our best to cater to our customers’ needs. We pride ourselves on our ability to provide services with the flexibility that our customers enjoy along with the quality that they deserve. We are happy to hear that we were able to adequately meet your computer servicing needs before your husband left and we hope to do business with you in the future. PCWorks Inc. Team"
"Thank you so much for your business. We appreciate your feedback immensely. It is important to us that our customers are satisfied with their experience. It is also important to us that our customers feel confident in our ability to provide a service or product of value for a fair price. We hope that we will be your computer servicing company of choice in the future and are glad to hear you were satisfied with your experience and the value of our service. PCWorks Inc. Team"
"We are happy to hear that we were able to take care of your email issues. It is very important to us that our customers leave satisfied and taken care of. We thank you for your patience with us and are glad that ultimately, your computer was functioning properly. We hope that you do not have any further problems but if you do experience any more issues, please do not hesitate to contact us. We would love to have your business again and enjoy carrying a long term relationship with our customers. PCWorks Inc. Team"
Licensing
State Contractor License Requirements
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our Find Licensing Requirements page.
*Contact business to see additional licenses.
FAQ
Contact Information
3501 Tylersville Rd, Suite B, Hamilton, OH 45011
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