We signed a quote for $9,100.00 to have our barns cleaned. The company did not show up on time, sent brand new employees who did not know what they were doing and caused over $6,000.00 of damage to hardwood floors and to electrical. The operations managers and sales rep came out to discuss the damage and promised that the company would pay for the damages.
I have pictures of all property prior to the damage and after TNT damaged our property. Below are text conversations between myself and TNT employees. Now the owner is refusing to pay for the damage. The owner Seth Bromberg is not an honest person. You can just imagine what kind of person he is considering he sued his own father.
If you contact me I will send you the email response from Seth Bromberg and pictures of the damage. I know they have also recently damaged several other customer's property that he is refusing to pay for. TNT hires non experienced and unqualified employees.
Do you have time to meet this afternoon closer to east side to discuss the quote and the work somewhere
Sure. I am at breathing air now at 8855 east broad
Where is a good place for you
Anywhere is fine out east somewhere
Gahanna a new albany
At my office?
Is that the address
Yes. 8855 east broad
3 okay
Yes
Okay see you then
Sounds good
Please have them start on the back barn first tomorrow
Once the back barn is done they can move to front barn
Okay
I was gonna call you in the am and go over they
That
They will be out there at 730
And yes Wednesday my buddy wants to talk
I will stop out there in the morning
Okay my operations manager did I walk there w Shawn and he will be going out at 730 to show the crew where to start and what to do
I will be out there Tuesday at 10am with out owner to look at things and stuff if u want to meet him Tuesday at 10
I'll touch base with you in the am
Sounds good
Thanks
Yes and yes ... U mentioned a little about it . We can def discuss this week
Okay. Talk tomorrow
Okay cool
Make sure your crew goes in the back barn and clean the walls above the stalls and then they need to make sure everything beneath is clean. They never went back in and finished. They should do that before they hit the big arena. I want the big arena done last after everything else
They need to tape over the outlets before spraying. Apparently one of the outlets shorted out yesterday. Also why do they wash the bottom before the top? They also need to suck the water out of the bowls. Does not appear they washed the stall walls on left side. Just the floor? They really need to do from the top down. Sending you a pic of a stall wall that they have already washed.
Okay
The stall floors still look dirty. I have a $3000 power washer that I know could do a better job than what I am seeing?
I am tempted to bring it out here and do a couple to compare
They will fix all these issues tonight
I will make sure
Okay.
Opps manger is right here
He will be there tonght
It will be done
Thanks
Sorry . It will be done right
I know you will take care of it
I will or I'll do it myself
I would like to see that
I can do it
I am sure you can but that is what you are paying the staff to do
Barn two walls are done and stalls rinsed back out. The bowls will be sucked at this am . The reclaimer is going out at 8
Shaun just called and said the guys there did not even know they were supposed to wash the ceilings and walls in the stalls. They also did not cover the outlets again.
Yes they know . They washes all the ceilings and walls in barn 2 last night . They covered the outlets last night in barn 2 I was there
It's a doffernt crew today
I will call oops manager now
They did not do it in front barn
Hey can u call me please
I am headed to the farm now. Apparently we have s*** shoring out due to the water the guys got in out outlets. I am meeting an electrician out there on Monday morning. For now the electrician and Shaun turned off breakers. I guess they also left water on the wood floors in the two offices next to the stalls. Shaun put a dehumidifier in the rooms. I will let you know more once I get there in 15 min They messed up our wood floor in one of the offices They need to soak up water or our wood is going to warp
Bad signal
Okay I'll take care of it . Pls take a picture
I just did. Will send it
Okay
Sorry accidental sent back to u
Was sending to Seth
Your guys never came back to cleanup their mess
Okay I'll call the shop .
Sorry don't know what to say
Just embarrassed
I meet rusty at 12 w attorney today
Okay
We can have a walk through here Monday. I am going to just have the electrician and floor Company bill TNT directly
Okay we can do a walk threw .
Hey sorry just getting to you . My sons grandpa died . Not my dad . Been tied up w that . I'll call u later
[email protected] My guess is because it was winterized it's probably just shut off at valve in basement not meter .
Pl
Ok
That guy was fired at 630 tonight
We don't deal w that s***
He is gone
They were supposed to sweep before power washing and one would think you would clean top down. Also they in front barn they taped the outlets after they already got then wet. The wood floor appears to have changed colors due to bleach water sitting on it all night. Anyway we can discuss in the morning
Be there in 5 min
Happy Easter man . Have a good weekend with the family . The llc will be there by Monday .
Thanks you too. Talk Minday
Shaun said all the equipment is gone and they never finished. He said one guy told him he was on commission and did not have all the proper equipment and left
I am headed out there now
Let's have your opps guy meet me out there Monday around 12:15 to figure out a resolution to getting this done right and for the wood floor and electrical. I am meeting an electrician out there Monday morning
They are not done
They took the stuff to service it and be back out tonght
Fill water change fittings and stuff
Okay
They r not on commission
No one has been there since yesterday afternoon I went and got the truck and hour ago myself
To get everything re greased for tonight
I have been only one there all day
Okay cool
Opps guy and myself will be there at 1215
Okay. I will be there
Okay
I meant to tell you guys that there are outlets above the fans plug into above the wood on each stall that also need taped. Please let your guys know. I will send you a pic
Okay
I'll call you in min
They are on way there
We will be done
We will have double crews threw out the night
Sorry my opps team are dumb a****
Not sure if Kenny is still here but this arena has to be completed by Saturday morning and the tarp removed. Apparently we have an open house here Saturday
They need to stop and focus on the arena now and then finish the stalls