Tiller Roofing Inc

THEY ARE VERY RESPONSIVE, EXCELLENT WORKMANSHIP. EMPLOYEES ARE EXTREMELY COURTEOUS. THEY HAD VERY COMPETITIVE PRICING.

VIRGIL TILLER CAME OUT TO COMPLETE THE ESTIMATE FOR A NEW ROOF. HE WAS VERY FRIENDLY AND PROMPT. HE INSPECTED THE ROOF AND TOOK MEASUREMENTS (BUT DID NOT INSPECT THE ATTIC AS ANOTHER ROOFER HAD DONE). HE ANSWERED ALL OUR QUESTIONS ABOUT THE ROOFING JOB, AS WE HAD SEVERAL ISSUES THAT NEEDED TO BE ADDRESSED. THE PREVIOUS HOMEOWNER HAD DONE THE ROOFING JOB HIMSELF AND DID NOT INSTALL THE REQUIRED FLASHING (HE BASICALLY DID A VERY POOR JOB). MR. TILLER ANSWERED ALL OUR QUESTIONS (ADDITIONAL SOFFIT VENTS, NEW SHEATHING, INSULATION BAFFLES, FLASHING ON BAY WINDOW, ETC.) THE ESTIMATE ARRIVED IN THE MAIL VERY QUICKLY. THE PRICE WAS VERY REASONABLE, ESPECIALLY GIVEN ALL THE ISSUES THAT NEEDED TO BE FIXED. EVEN THOUGH THE PRICE WAS VERY GOOD, WE DECIDED TO GO WITH THE ROOFER WHO HAD INSPECTED OUR ATTIC SPACE, ESPECIALLY SINCE HE FOUND THE PROBLEMS AND WAS VERY KNOWLEDGEABLE ABOUT HOW TO FIX THEM. IF WE DIDN'T HAVE THOSE ISSUES, WE WOULD HAVE DEFINITELY CONSIDERED TILLER ROOFING.

WORK WAS DONE IN A TIMELY MANNER AND SALESMAN WAS PLEASANT TO DEAL WITH. THERE WERE NUMEROUS NAILS FOUND ON THE GROUND AFTER THE TEAR-OFF, BUT ALL OTHER DEBRIS WAS CLEANED-UP. I HAD TO CALL THEM BACK SEVERAL TIMES TO IMPROVE SLOP ISSUES WITH THE GUTTERS AND DOWN-SPOUTS, BUT THEY WERE QUICK TO RESPOND AND MAKE THE SITUATION RIGHT.

THEY DID A REALLY NICE JOB. IT WAS DONE IN A DAY AND A HALF, CLEANED UP VERY WELL, AND THEIR QUOTED PRICE WAS EXACTLY WHAT THEY CHARGED. THEY WERE FRIENDLY AND HELPFUL. IT WAS A GOOD EXPERIENCE. HAD GREAT CONTACT WITH VIRGIL TAYLOR (OWNER)

WE APPRECIATED THAT OUR QUOTE WAS NOT A HARD SELL. THE WHOLE EXPERIENCE WAS MOSTLY GOOD, ALTHOUGH WE WOULD HAVE LIKED A LITTLE BIT MORE CUSTOMER SERVICE. THE ONLY REASON WE FOUND OUT WHEN THEY WERE STARTING WAS BECAUSE WE CALLED TO SEE IF THEY'D RECEIVED OUR DEPOSIT. ALSO, IT WOULD HAVE BEEN NICE IF SOMEONE FROM THE COMPANY HAD COME OUT TO DO A FINAL, OFFICIAL INSPECTION OF THE WORK THAT WAS DONE AND SPOKEN TO US ABOUT IT. OTHER THAN THAT, WE WOULD RECOMMEND TILLER. WE CHOOSE THEM PARTIALLY BECAUSE THEY WERE A SMALLER COMPANY, AND THEY DID HAVE FEWER ROOFERS WORKING AT ONCE THAN OTHER COMPANIES WE'VE SEEN IN THE NEIGHBORHOOD. THIS MEANT THAT THEY TOOK A LITTLE LONGER THAN A LARGER COMPANY MIGHT HAVE, BUT THE QUALITY OF THEIR WORK SEEMS HIGH.

VERY QUICK TO RESPOND WITH AN ONSITE ESTIMATE, FIXED THE TILE DURING THE ESTIMATE FOR FREE AND DELIVERED A PROFESSIONAL JOB FOR LESS THAN THE ESTIMATE. VERY PLEASED.

OF THE THREE COMPANIES I CALLED TO REPLACE OUR GARAGE ROOF, TILLER ROOFING GAVE THE LOWEST ESTIMATE AND COULD COMPLETE THE WORK THE SOONEST (THE FOLLOWING WEEK.) THEY WERE PROMPT, EFFICIENT, CLEANED UP NICELY AND AS A BONUS THE PROPRIETOR HELPED MY HUSBAND REMOVE A DEFUNCT ANTENNA FROM THE HOUSE AT NO CHARGE.

TILLER DID THE ROOFING JOB A FEW DAYS AFTER GIVING ME AN ESTIMATE. THIS WAS MUCH QUICKER THAN 2 OTHER COMPANIES COULD DO IT. TILLERS PRICE WAS CONSIDERABLY LOWER THAN ANOTHER COMPANY'S ESTIMATE.

THE ROOFER TOOK THE TIME TO EXPLAIN THE PROBLEM AND HOW IT WAS FIXED. HE ESTIMATED THE LIFE LEFT ON MY ROOF. HE CLEANED UP ALL DEBRIS COMPLETELY.

AS A NEWER OWNER OF SEVERAL PROPERTIES, I'M VERY SKEPTICAL AND HARD ON ALL CONTRACTORS I DON'T KNOW. THEY BEAT THE PRICE OF A LISTED COMPETITOR AND DID THE WORK EARLIER THAN THEY SAID THEY WOULD. THEIR PRICE WAS FAIR AND REASONABLE, GOOD FOLLOW UP AND COURTEOUS MANNER. ONE SMALL BLIP IN MY EXPERIENCE HAPPENED WHEN I CALLED THE OFFICE AND GOT A GUY WHO, I'M GUESSING DOES ROOFING AND NOT SO MUCH TAKING CUSTOMER CALLS. HE DIDN'T KNOW ANYTHING ABOUT MY ORDER OR ME. WHEN I CALLED BACK, THE LADIES ALWAYS KNEW EVERYTHING AND TOOK GOOD CARE OF ME AND MY INFORMATION. ROOFING IS A VERY ''OPAQUE'' AREA FOR ME, I DON'T KNOW WHAT ANYTHING SHOULD COST OR DOES COST IN THIS BUSINESS. GIVEN THAT AND MY EXPERIENCE WITH TILLER, I WILL TRUST THEM AND USE THEM AGAIN AND I WILL RECOMMEND THEM. CLEARLY, ROOFING COMPANIES PREFER TO DO WHOLE ROOFS AND BIGGER, MORE EXPENSIVE JOBS. I UNDERSTAND THAT, BUT AS A PERSON WITH MINOR ISSUES IN A SERVICEABLE ROOF, I WANT FAIR, HONEST, TIMELY SERVICE. I GOT IT.

HE DID NOT SPEND AS MUCH TIME ON MY ROOF AS ANOTHER COMPANY. AS A RESULT I WOULD CONSIDER HE WAS NOT AS THOROUGH.

REMOVED ALL WASTE MATERIALS AND CAREFULLY REMOVED NAILS AND METAL TRIM PIECES, LEAVING THE YARD AREA NEAT AND CLEAN. JAMES EXPLAINED IN DETAIL ALL THE WORK AND MATERIALS NEEDED TO DO THE JOB, SO AS TO MEET MY FULL EXPECTATIONS AND ASSURED ME THAT I WAS GETTING FULL VALUE FOR MY MONEY. THE WORK WAS PERFORMED BY EXPERIENCED WORKMEN WHO KNOW THEIR TRADE AND POSSES THE SKILLS TO DO A PROFESSIONAL JOB. FURTHERMORE, AND MUCH TO MY RELIEF, JAMES SUPERVISED EVERY ASPECT OF THE JOB AND TOOK THE TIME TO PHYSICALLY REVIEW WITH ME ON-SITE THE FINAL PUNCH LIST. I CHECKED OUT FOUR OTHER ROOFING COMPANIES BEFORE SELECTING TILLER ROOFING. IN EVERY RESPECT TILLER SET THE HIGHEST STANDARD FOR EXCELLENCE. ALL REQUIREMENTS WERE MET INCLUDING: INSURANCE, WORKMEN'S COMP., 12 YEAR WARRANTY ON WORKMANSHIP AND MANUFACTURER'S 30 YRS. I GIVE TILLER ROOFING THE HIGHEST RATING! WHENEVER WEATHER BECAME A FACTOR, EFFECTING THE WORK SCHEDULE, TIMELY PRECAUTIONS WERE TAKEN TO PROTECT MY HOUSE. THE SEVERE RAIN STORMS W

I CALLED SEVERAL COMPANIES, AND GOT ESTIMATES FROM ALL. THEY WEREN'T THE LOWEST ESTIMATE I GOT, BUT I FELT THE MOST CONFIDENT GOING WITH TILLER, AFTER TALKING WITH VIRGIL. HE SEEMED TO KNOW HIS STUFF. I WAS CONCERNED ABOUT A LEAK AROUND THE CHIMNEY, BUT HE EXPLAINED HOW IT WAS GOING TO BE FIXED. EVEN WHEN THE JOB WAS COMPLETED AND A PROBLEM AROSE, THEY CAME BACK TO FIX THE PROBLEM WITH NO ISSUE. THAT'S THE SIGN OF A GOOD COMPANY. I WOULD USE THEM AGAIN.

ESTIMATOR, JAMES TILLER, WAS VERY KNOWLEDGEABLE AND INFORMATIVE. CREW LEADER, RON, WAS VERY EXPERIENCED AND SKILLED. OFFICE STAFF WAS COURTEOUS AND HELPFUL. TIME IS REQUIRED BEFORE I KNOW FOR SURE, BUT AT THIS POINT, I BELIEVE ALL IS WELL.

TILLER ROOFING RESPONDED PROMPTLY TO MY REQUEST FOR REPAIR AND CAME OUT THE SAME DAY TO GIVE ME AN ESTIMATE. BECAUSE I HAD AN ACTIVE LEAK, THE REPAIR WAS COMPLETED WITHIN 48 HOURS. I WAS VERY HAPPY WITH THEIR EXCELLENT WORK AND WOULD RECOMMEND THIS COMPANY TO ANYONE.

ON TIME AND GOOD SERVICE. TOLD ME I NEEDED A NEW ROOF AS WELL. COURTEOUS AND PROFESSIONAL.

WE WERE TOLD BY ANOTHER COMPANY THAT WE HAD HAIL DAMAGE, TILLER INSPECTED AND SAID THAT WE DID NOT AND OUR ROOF WAS FINE, WE APPRECIATED THEIR HONESTY.

HE SPENT SEVERAL MINUTES DISCUSSING HIS FINDINGS. HE WAS VERY THOROUGH AND PLEASANT.

THEY REPLACED MY ROOF LAST DECEMBER AND I WAS SO PLEASED WITH THE QUALITY OF THE JOB THAT WHEN I FOUND OUT THEY ALSO HANDLED SIDING WORK IN THE SPRING, I DIDN'T HESITATE TO HIRE THEM. SINCE I NEEDED THE JOB COMPLETED BEFORE APRIL 15TH IN ORDER TO COLLECT ON THE INSURANCE, THEY SCHEDULED ME IN AS SOON AS THE WEATHER PERMITTED AND WERE ABLE TO COMPLETE THE WORK BY THE END OF MARCH. THEY WERE ON TIME, PROFESSIONAL AND VERY HELPFUL. THEY NOTICED SOME MINOR REPAIRS THAT WERE NEEDED AND COMPLETED THEM AT NO COST (RUSTY GATE LATCH, COVERED A ROTTING WOOD PANEL UNDER THE DOOR WITH A PIECE OF WHITE VINYL). I WOULD NOT HESITATE TO HIRE THEM AGAIN.

WHEN I CALLED AND SAID I ACCEPTED THEIR BID ON THE REPAIR, I WAS TOLD THEY PROBABLY WOULD NOT GET TO IT UNTIL NEXT WEEK BECAUSE OF THE WEATHER. I SAID THAT WAS FINE, BUT JUST CALL ME EARLY TO LET ME KNOW THEY WERE COMING, BECAUSE THE EXTRA SINGLES WERE LOCKED IN THE GARAGE. TO MY SURPRISE THEY CALLED ME VERY EARLY THIS MORNING AND SAID THEY WOULD BE OUT IN ABOUT AN HOUR. JAIMIE WAS VERY PLEASANT AND SO WAS THE GENTLEMAN THAT WAS HIS HELPER. JAIMIE TOLD ME THAT HE HAD BEEN OUR PAPERBOY AT ONE TIME. THEY WERE ALL FINISHED IN AN HOUR.

THEY DID A GREAT JOB. THE CREW MEMBERS TOOK TIME TO LISEN TO MY CONCERNS AND MAKE SURE I WAS HAPPY WITH THE WORK. I WOULD RECOMMEND THEM TO ANYONE NEEDING ROOF WORK TO BE DONE.

THE WORK WAS DONE QUICKLY AND PROFESSIONALLY. CLEAN UP WAS EXCELLENT. I DIDN'T FIND AS MUCH AS A SINGLE ROOFING NAIL AFTER THE WORK WAS COMPLETED. THE CREW DOING THE WORK WAS VERY POLITE AND WERE EVEN CAREFUL AROUND OUR FLOWER BEDS. I HAVE NO COMPLAINTS ON THE WORK.

MR TILLER AND HIS CREW WERE VERY POLITE AND PROFESSIONAL. WE ARE VERY PLEASED WITH THEIR WORK AND WOULD HIGHLY RECOMMEND THEM.

VIRGIL WAS VERY NICE AND EXPLAINED ALL NECESSARY REPAIRS. HE WASN'T PUSHY AT ALL AND SEEMED TRUSTWORTHY. MY ONLY COMPLAINT IS THAT WE HAVEN'T RECEIVED OUR ESTIMATE YET, AFTER A FEW WEEKS. I CALLED AND SPOKE TO THE ADMINISTRATIVE PERSON WHO SAID SHE'D LOOK INTO IT. VIRGIL CALLED ME BACK THE SAME DAY AND SAID THE DELAY WAS BECAUSE HIS DECK PERSON NEEDED TO COME BY AND DO HIS OWN DETAILED ESTIMATE, BUT HAD BEEN OUT FOR A COUPLE WEEKS. HE ASSURED ME THIS WOULD BE TAKEN CARE OF ASAP. I KNOW SPRING/SUMMER IS EXTREMELY BUSY FOR THIS INDUSTRY, SO I'M EXPECTING THINGS TO TAKE SOME TIME. I JUST HOPE WE CAN HAVE THE WORK DONE THIS SUMMER.

JAMES TILLER WAS A JOY TO WORK WITH: NO PRESSURE, TOTALLY WILLING TO TALK THROUGH THE JOB AT OUR PACE SO WE UNDERSTOOD WHAT WAS INVOLVED. HIS PEOPLE WERE VERY CAREFUL IN THEIR WORK AND THE CLEAN-UP. THEY WERE ASKED TO PROTECT THE PLANTS ON THE PROPERTY AND DID EXACTLY THAT. JAMES EVEN CAME UP WITH A SOLUTION TO A ROOF ON A BAY WINDOW THAT A MAJOR WINDOW COMPANY HADN'T GOTTEN RIGHT WHEN THEY INSTALLED IT. HE WAS VERY WILLING TO RUN THE RIDGE VENT ALONG THE TOP ALL THE WAY TO THE END OF THE ROOF LINE BECAUSE WE THOUGHT IT LOOKED BETTER THAT WAY, EVEN THOUGH IT'S WELL WITHIN INDUSTRY STANDARDS TO NOT DO IT PRECISELY THAT WAY. HE DIDN'T ARGUE--HE JUST DID IT! WE RESEARCHED LOTS OF ROOFERS BEFORE HIRING TILLER ROOFING, AND WE KNOW WE MADE THE RIGHT CHOICE!