Franklin Heating Cooling & Refrigeration Inc logoApproved Pro
This pro has maintained an average of 4.5+ star throughout their time with Angi.
Approved Pro

Franklin Heating Cooling & Refrigeration Inc

4.8(
88
)
Heating and Air Conditioning Service, Water Heater Service, Generator Service,
This pro has maintained an average of 4.5+ star throughout their time with Angi.

About us

Franklin Heating and Cooling has been in business for 30 years and is widely recognized for expert service, maintenance, heating, air conditioning, and commercial refrigeration equipment installation. We do it all: furnaces, heat pumps, boilers, ductless mini-splits, and air conditioners. Additionally, we service and install whole-house humidifiers, air purifiers, and water heaters (including instantaneous tankless units) and permanently install automatic whole-house generators. Are you considering upgrading your home's heating and cooling equipment? You will be pleased to know that our commitment to quality begins with a free, no-obligation, no-pressure appointment to fit your schedule. In addition to discussing all available options for your home, our friendly sales staff can give you details for possible utility rebates and financing.* *Subject to credit approval. Ask for details.

Business highlights

Eco Friendly
Minority owned and operated
Family owned & operated
Emergency services offered
31 years of experience

Services we offer

Residential & Commercial HVAC- In addition to counting on us for your heating, air conditioning, and commercial refrigeration needs, we service and install whole-house humidifiers and air purifiers, hot water heaters (including tankless instantaneous units), pool dehumidifiers, restaurant equipment, and permanently-installed, automatic, whole-house generators.

Services we don't offer

Duct Cleaning, residential refrigeration

Amenities

Eco Friendly Accreditations

Yes

Emergency Services

Yes

Free Estimates

Yes

Warranties

Yes

Accepted Payment Methods

  • Financing Available
  • Check
  • CreditCard
Our recent projects
  • 28
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    Assorted photos uploaded by Franklin Heating Cooling & Refrigeration Inc

Reviews
4.888 Reviews
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Number of StarsImage of DistributionNumber of Ratings
5
89%
4
5%
3
2%
2
2%
1
2%
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Showing 1-25 of 88 reviews
Lisa S.
Mar 2025
5.0
Heating and Air Conditioning Service
Yes, I recommend this pro
$550
We had a great experience with Franklin Heating/Cooling and their employee Tony when they came to fix our AC. From start to finish, Tony was professional, efficient, and incredibly honest. It's not every day you come across a service company that doesn't try to upsell unnecessary repairs or replacements. They took the time to thoroughly assess the issue, explain what needed fixing, and offered a clear, fair solution. We really appreciated his transparency and how he genuinely prioritized our best interest over making a quick sale. It's rare to find companies that are this trustworthy, and I will definitely be using them for any future HVAC needs. Highly recommend!
Lily Rose W.
Nov 2024
5.0
Heating and Air Conditioning Service
Yes, I recommend this pro
$7,700
I first contacted Franklin Heating and Cooling in 2015 right after moving to this neighborhood and needed my thermostat replaced. Their pricing was great, the technician was nice and they got the job done right away. I then had low freonagain a few years later and cashed them again. I then started using them fairly regularly, twice a year for maintenance. I did call another company for service at one point and that proved to be a mistake, I reported that company to the BBB. I resumed using Franklin Heating and Cooling and have called them ever since for my HVAC needs. Caleb came out on a Sunday when my blower quit working, he was back first thing Monday to replace it (I was very grateful as I have a health condition). Most recently I decided to have my HVAC system replaced as a preventive measure as my furnace and AC unit were nearly 20 years old. Gary quoted me a great price and was able to get it scheduled within a weeks time. Jeremy and Ryan came out to do the installation and they were efficient, friendly and knowledgeable! Jeremy was a life- saver pointing out that we had ductwork that pulled in outside air, but it could be opened and closed as needed. This was in response to my indicating if had some issues even with the air on. Franklin Heating and Cooling are a caring bunch of professionals with great customer service skills and knowledge. Even Jackie and the gals in the office at nice and keep you informed! Jake too!! Look at their website, they have an A+ rating with the BBB!
Graham T.
Oct 2024
4.0
Heating and Air Conditioning Service
Yes, I recommend this pro
Really well
Karen H.
Jul 2024
5.0
Heating and Air Conditioning Service
Yes, I recommend this pro
$14,000
When it came time to replace HVAC, the salesman from my current company was not being sincere in the sales process. I interviewed 3 other companies in Columbus and by far, Gary with Franklin Heating was upfront, honest, and went above and beyond in customer service. The 2 man installation team was efficient, professional, and very pleasant to work with. When I called with a question the next day, they sent the installer back to physically review the system and answer all questions.I couldn't have been more pleased with the service and people from Franklin Heating/cooling and highly recommend them.
Jane S.
Jun 2024
5.0
Heating and Air Conditioning Service
Yes, I recommend this pro
Always professional! Great customer service.
Mark R.
Feb 2024
5.0
Heating and Air Conditioning Service
Yes, I recommend this pro
$6,000
They removed and replaced furnace and air conditioner and some duct work the job was completed and finished in a timely manner and they cleaned up everything that was inside the house and basement. The cost was great and they helped me with the financing. I am 100% satisfied and have recommended them to my friends. If you are looking to replace anything to do with your heating and cooling system Franklin Heating & Cooling are the one’s worth checking out. GREAT JOB.
Calvin R.
Dec 2023
5.0
Heating and Air Conditioning Service
Yes, I recommend this pro
$560
The service was great and I would hire them again.
Response from Franklin Heating Cooling & Refrigeration Inc

"Thank you, [Member Name Removed], for taking the time to share your experience! We would be happy to help with your future hvac needs."

Max P.
Aug 2023
5.0
Heating and Air Conditioning Service
Yes, I recommend this pro
$4,000
Great job and fair rates.
Response from Franklin Heating Cooling & Refrigeration Inc

"Thank you for choosing Franklin Heating Cooling and Refrigeration and sharing your experience with others."

Zachary B.
Feb 2023
5.0
Heating and Air Conditioning Service
Yes, I recommend this pro
$4,275
Great overall experience
Response from Franklin Heating Cooling & Refrigeration Inc

"Thank you for leaving a review."

Tammy Ann M.
Nov 2022
5.0
Heating and Air Conditioning Service
Yes, I recommend this pro
$560
If there were more than five stars to rate a business, Franklin Heating and Cooling would deserve them! ?? They were very fast to respond to my needs AND they did a FREE estimate! Their rates were amazing! They were clean, on time, professional, courtesy and just top notch above the rest! ?? Thank you! Look no further for your Heating and Cooling needs, Franklin Heating is the place to go!
Response from Franklin Heating Cooling & Refrigeration Inc

"Thank you, [Member Name Removed], for trusting us and taking the time to leave us such an awesome review!"

Thomas S.
Feb 2022
4.0
Heating and Air Conditioning Service
Yes, I recommend this pro
They did it definitely good.
Response from Franklin Heating Cooling & Refrigeration Inc

"Thank you, [Member Name Removed], for supporting our business."

Angela B.
Feb 2022
5.0
Heating and Air Conditioning Service
Yes, I recommend this pro
Everyone from the salesman Mark to the owners Bob and Ruth were beyond helpful. Price was competitive and installers were professional. After installation received all my documents with warranty information and a handwritten letter thanking me for my business. They gained a lifelong customer.
Response from Franklin Heating Cooling & Refrigeration Inc

"Thank you for leaving us a review [Member Name Removed], customers like you make our job wonderful!"

Clifford "Mike" P.
Jan 2022
5.0
Heating and Air Conditioning Service
Yes, I recommend this pro
Greatttttt
Response from Franklin Heating Cooling & Refrigeration Inc

"Thank you for your lovely note, [Member Name Removed]. I appreciate you taking the time to share your experience."

Thomas M.
Jan 2022
1.0
Heating and Air Conditioning Service, Appliance Repair
$85
they showed up late and then wanted only to know if I would rent my house to him. He looked at the furnace attempted to start it and the furnace did what I told them It was doing. Service person immediately said it was the board. He then went on to tell me that these Trane furnaces have a VFD for the blower motor. I said well that furnace is a Goodman and It definitely does not Have a VFD. I paid $85 and later got an Email estimate of $550 to replace the board. I am an electrician and trouble shot the furnace myself and found the Induction motor and igniter were bad. Ordered of of Amazon for $269 and had it replaced 2 days later.
Response from Franklin Heating Cooling & Refrigeration Inc

"The Service technician has been reprimanded for his tardiness & inappropriate personal request. A refund has been issued to the customer."

Rodd M.
Oct 2020
5.0
Heating and Air Conditioning Service
Yes, I recommend this pro
Professional and polite. Explained all work done and explained recommendation for one change in the duct work.
Response from Franklin Heating Cooling & Refrigeration Inc

"We couldn’t ask for nicer feedback and thank you for taking the time to share it!"

Amanda O.
Oct 2020
5.0
Heating and Air Conditioning Service
Yes, I recommend this pro
I can't recommend these guys enough. Not only did they not try to oversell us, we got a fantastic deal on replacing our A/C & Furnace. We only needed to replace our A/C, but our furnace was nearing the end of its life. We were able to replace both of them for the same/ lower price that many companies were charging just for an A/C replacement. Nice , family owned business & offered financing. 10/10 A++
Response from Franklin Heating Cooling & Refrigeration Inc

"On behalf of Franklin Heating Cooling and Refrigeration, we thank you for allowing us to earn your business. We appreciate you sharing your experience with us and others."

Danica W.
Sep 2019
5.0
Heating and Air Conditioning Service
Yes, I recommend this pro
I cannot express how appreciative I am of Bobby and Deavon for the work they did in the evaluation of our HVAC system. They explained, in great detail, what they would be doing, what they found, how to resolve the issues, and offered to walk me around the house to show me everything they were talking about. Both were respectful of my home and greeted me with a smile and a handshake. I felt like they listened to my concerns and explained everything in a manner that someone like myself, who is not educated in the area of HVAC systems, could understand. Thank you both for being so thorough and respectful. I would highly recommend Franklin Heating & Cooling to anyone who needs those services.
Brenda M.
Jul 2019
5.0
Heating and Air Conditioning Service
Yes, I recommend this pro
Our A/C unit went out this week, so we called Franklin Heating & Refrigeration. We have used them in the past and had a great experience, so we wanted them for the job. We got an immediate response and someone was out to do measurements the next day! Bobby M. and Devan Y. came out to do the installation and had the whole job done in 2 days (we needed a complete replacement and major duct work). They sized the equipment perfectly for our home (didn't try to up-sell to a unit we didn't need), and did a great job! They were professional and kept our home clean. We highly recommend Franklin Heating & Refrigeration, and will use them again!
Kris W.
May 2019
5.0
Heating and Air Conditioning Service, Water Heater Service
Yes, I recommend this pro
$190
Lewis (tech) and Franklin are awesome !! We live in a rental home near Granville. This house has an on-demand heating and hot water boiler that stopped working yesterday afternoon. We started with Angie's List and worked our way down the list trying to find someone to come out and fix the unit. Atlas Butler - they would not do it because they did not install it. Logan AC Services - they do not work on boiler systems Worthington Air - they do not work on boiler systems but referred me to Franklin. I left a message with Franklin, Lewis called me back within 10 minutes and said he was finishing a job and would be out shortly. Lewis arrived within and hour and had the system up and running in about 1/2 an hour. Excellent ratings from top to bottom, kudos to Lewis.
Response from Franklin Heating Cooling & Refrigeration Inc

"Thank you for your feedback! We are happy to hear you had such Excellent service."

Judith C.
Feb 2019
5.0
Heating and Air Conditioning Service
Yes, I recommend this pro
The came out quickly and had the furnace working quickly
Response from Franklin Heating Cooling & Refrigeration Inc

"Thank You for taking the time to share your experience, we appreciate your feed back."

John K.
Oct 2018
5.0
Heating and Air Conditioning Service
Yes, I recommend this pro
$2,600
Arrived when they said they would and had the old furnace taken out and the new one installed all in one day. Good job.
Response from Franklin Heating Cooling & Refrigeration Inc

"It is great to see another satisfied customer. We are thrilled you are happy with your new equipment. Thank you for the feedback."

Donald L.
Oct 2018
5.0
Heating and Air Conditioning Service
Yes, I recommend this pro
$150
Very well. Technician arrived about 30 minutes after I got a call he was on the way. He did a very thorough check on gas heat and AC and cleaned the outdoor AC component. I am very pleased with the company and will use them again.
Response from Franklin Heating Cooling & Refrigeration Inc

"Thank you for taking the time to share your experience. We appreciate your support and are glad to have another happy customer."

Mary K.
Oct 2018
5.0
Heating and Air Conditioning Service, Water Heater Service
Yes, I recommend this pro
I receive a call from their office every 6 months to schedule my service at my convenience. Then receive a call the service day half an hour before they will be arriving. The service person has always been timely, courteous, knowledgeable of my equipment and takes the time to review the status of the equipment. I highly recommend this great maintenance service as it has eliminated my “emergency” calls.
Response from Franklin Heating Cooling & Refrigeration Inc

"Thank you for taking the time to give us a review. We appreciate reading your feedback."

Mary I.
Dec 2017
5.0
Heating and Air Conditioning Service
Yes, I recommend this pro
They were very professional and friendly. Cleaned up any messes they made installing, showed us how to clean the filters. Now we have a warm house in winter and cool in summer.
Response from Franklin Heating Cooling & Refrigeration Inc

"Thank you for allowing Franklin Heating Cooling & Refrigeration to replace your system and keep you and your family comfortable. Please let us know if we can help with anything in the future. We appreciate your business!"

Ken G.
Dec 2017
5.0
Heating and Air Conditioning Service
Yes, I recommend this pro
One of few companies to offer overtime service. Have been a customer for over 10 years and they have always been responsive, courteous, punctual, and efficient. It was well worth the extra charge for overtime to get my problem solved quickly.
Response from Franklin Heating Cooling & Refrigeration Inc

"WOW! Thank you for those kind words and for choosing Franklin Heating Cooling & Refrigeration."

Showing 1-25 of 88

Licensing

Bonded
Insured
Licensed*

Trade License Number

48424

Trade License Locale

Ohio

Trade License Authority

State of Ohio

Trade License Expiration

10/27/2025

State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our Find Licensing Requirements page.

*Contact business to see additional licenses.

FAQ

Franklin Heating Cooling & Refrigeration Inc is currently rated 4.8 overall out of 5.
Monday: 12:00 AM - 12:00 AM Tuesday: 12:00 AM - 12:00 AM Wednesday: 12:00 AM - 12:00 AM Thursday: 12:00 AM - 12:00 AM Friday: 12:00 AM - 12:00 AM Saturday: 12:00 AM - 12:00 AM Sunday: 12:00 AM - 12:00 AM
Franklin Heating Cooling & Refrigeration Inc accepts the following forms of payment: Financing Available, Check, CreditCard
Yes, Franklin Heating Cooling & Refrigeration Inc offers free project estimates.
Yes, Franklin Heating Cooling & Refrigeration Inc offers eco-friendly accreditations.
No, Franklin Heating Cooling & Refrigeration Inc does not offer a senior discount.
Yes, Franklin Heating Cooling & Refrigeration Inc offers emergency services.
Yes, Franklin Heating Cooling & Refrigeration Inc offers warranties.
Franklin Heating Cooling & Refrigeration Inc offers the following services: Residential & Commercial HVAC- In addition to counting on us for your heating, air conditioning, and commercial refrigeration needs, we service and install whole-house humidifiers and air purifiers, hot water heaters (including tankless instantaneous units), pool dehumidifiers, restaurant equipment, and permanently-installed, automatic, whole-house generators.
Duct Cleaning, residential refrigeration

Contact Information

4802 Hendron Rd, Groveport, OH 43125

Service Hours

Sunday:12:00 AM - 12:00 AM
Monday:12:00 AM - 12:00 AM
Tuesday:12:00 AM - 12:00 AM
Wednesday:12:00 AM - 12:00 AM
Thursday:12:00 AM - 12:00 AM
Friday:12:00 AM - 12:00 AM
Saturday:12:00 AM - 12:00 AM
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