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Founded 1881 • With Angi since September 1995
2235 Southwest Blvd Suite H
Grove City, OH 43123
Service Provider ResponseThank you so much for the opportunity to service your move! We are very happy to hear that all went well and to your satisfaction. Please keep us in mind for future move needs...enjoy your new home!
Service Provider ResponseMr. [Member Name Removed]… Thank you for taking the time to share your feedback and extensive details in regard to your move and specifically the missing items that you filed a claim for with our corporate claims department. We are sorry the claims resolution did not meet your expectations. We did a thorough investigation for your missing boxes and found no indication of missing items on delivery documents. Please contact SIRVA Customer Service at (800) 348-3746 to discuss your concerns. We wish you happiness in your new home.
Service Provider ResponseThank you for the feedback on your move experience with EE Ward, we appreciate having you as a satisfied customer. We look forward to being of service to you in the future.
Service Provider ResponseThank you very much for the positive feedback on your move with E.E. Ward. We take great pride in providing 5 STAR service to our customers every day. Professional movers since 1881.
Service Provider ResponseThank you very much for the review, we are appreciative of your trust in EE Ward to perform your move on time and under the estimated cost. We look forward to your next move needs.
Service Provider ResponseMs. [Member Name Removed], Thank you for your understanding and cooperation that allowed us to determine a refund amount to be sent to you. The team at E.E. Ward takes much pride in our customer service, we greatly apologize that you did not have a positive move experience. We strive to make every relocation with E.E. Ward as smooth as possible. Unfortunately, due to the size of the piano and the elevator at the destination, the transition of the piano from Columbus to Chicago was one that could not be completed without significant machinery and costly operational efforts. We appreciate you willingness and patience to communicate with our management team at E.E. Ward to help us find out more details of your desired outcome with the piano. It is always our goal to eliminate any added anxiety during the move process. Based on our conversations with you we appreciate your understanding of the logistical challenges. Though our conversations we were pleased to be able to reach and agreeable refund amount that eliminated any fees for the requested transportation from Chicago back to Columbus of the piano. Again, we do greatly apologize for the anxiety that this situation caused you, we can only hope to be given a second chance to prove our exceptional moving services on your next move!
Service Provider ResponseThank you for the review. We appreciate you sharing your story to help others understand our business. Please let us know how we may be of assistance in the future. - E.E. Ward Moving & Storage
Service Provider ResponseThe team at E.E. Ward Moving & Storage approaches each move as an opportunity to provide a positive customer experience. Our customer did not have a positive move experience and what was experienced is not typical for our company. We have spoken with the customer and are currently addressing the service failures that occurred. To date, we have issued the requested credit and are addressing the other items listed. We have apologized for her inconvenience and for the experience she encountered on her move. We take pride in satisfying our customers and strive to deliver services as promised. We consider this an opportunity to gain this customer's trust back and correct the aspects that prohibited this move from being a positive customer experience.
Service Provider ResponseThank you for the opportunity to provide your relocation services. It was a pleasure working with you.
Service Provider ResponseWe appreciated the opportunity to help with your move. Although we regret any damage that occurred during the move, we are pleased that we were able to make the repairs to your satisfaction.
Service Provider ResponseE.E. Ward strives to provide comfort and security in serving our customers. We take our commitment to customer service seriously and appreciate the opportunity to do whatever it takes to complete the task to the customers' satisfaction.
Service Provider ResponseIt was our pleasure to work with you in completing your move and stand ready to be of service in the future.
Service Provider ResponseIt was our pleasure to have been of service. It is our daily goal to provide comfort and security to our customers, treating them and their belongings with respect and courtesy.
Service Provider ResponseAt E.E. Ward, providing comfort and safety to our customers is our mission. It was a privilege to work with you in achieving our mission and providing our services to you. Thank you for the opportunity.
Service Provider ResponseThank you for the use of our services and being a valued customer. It is our pleasure to have been of assistance.
Service Provider ResponseSince 1881 E.E. Moving & Strorage Co. and its employees have strived to increase the level of quality and service provided to local and national customers. The list of events offered by the customer do not reflect a typical relocation experience with our company. Upon arrival at the customers residence there were several logistically challenges that our driver had to overcome due to the fact the location in West Virginia was not able to accomodate a semi-tractor and the attached 53 foot moving trailer. Our driver made every effort to overcome the logistically challenges and get his crew started on the packing and loading of the customers items. During the reloction our customer service staff experienced periods of time where communication was limited with the customer. Limited communication makes our goal of providing quality services difficult as our staff takes pride in listening to the voice of the customer and responding appropriately. We regret the customer has a negative perception of our company, as it is not consistent with our goal to provide an unmatched sense of comfort and security when relocating their possessions.
Service Provider ResponseTo accommodate the customer’s travel arrangements, E. E. Ward changed his move dates several times. Unfortunately, on the last day of loading he still left the residence early leaving the crew to make decisions without his guidance. This inadvertently resulted to his vacuum being loaded for storage. Abby, the sales rep. offered to FedEx that to him but he had his nanny pick it up. Contact was made every day to the customer by his move coordinator, except on pack day because it was a Sunday. The customer raved about his driver Dave on several occasions. The only issue mentioned to his coordinator was in regard the vacuum. This report was the first time anything was mentioned about the shelving but services were performed at the customer’s request. Every email and phone call made to E.E. Ward by the customer were addressed in a timely manner. It was explained to the that there are procedures that have to be followed when items are damaged and or missing; this process originates with the claims department at North American Van Lines. We are sorry to hear the customer was not completely satisfied with his move.
Residential and commercial moving, packing & climate-controlled storage. Local and long-distance moving. Free estimates (onsite/virtual). Competitive pricing, hourly rates, and military discounts. In business since 2005. Fully insured, bonded, and licensed. Our moving staff members are each background checked and work exclusively for us, we do not use temp services.
Super Service Award Winner in 2017, 2016, 2015, 2014, 2013, 2012, 2011, 2010, 2008, 2007, 2006, 2005, 2004, 2003, 2002, 2001 and 2000. Leaders Moving & Storage of Columbus offers a wide range of residential and commercial moving and storage services. We have been in business for over 28 years and we have completed over 160,000 moves! Leaders is a professional moving and storage company, and we don't just use that as a catch phrase: Many of our employees are "Master Movers", meaning that they have completed over 1,000 household moves. You are only as good as your last move. Over 80% of all our customers last year were repeat customers and referrals. This is due to the fact that we do more than just meet our customer’s expectations, we exceed them. We are one of the only moving companies that can give you a GUARANTEED move price. We give you the flexibility of controlling the price of your move. There are no hidden fees, and no nasty surprises. Our price includes all charges, mileage, tolls, drive-time, taxes, etc. You can reach us toll free at (800) 421-3029. We look forward to helping you with all your moving needs. USDOT:1237577
Mr. Mover is a licensed and insured moving company, serving Central Ohio for over 35 years. We, at Mr. Mover, are a long-standing, reliable company that fulfills residential and commercial, local and long distance moving needs for customers like you every day. Our insured, trained employees provide expert packing and shipping, and we provide an outstanding secure storage facility. Full-Time employees. No subcontractors. Charges by the hour. Travel charges apply. Hours listed are office hours, moves 6 days per week. Extra charge for after hour services may apply. License: PUCO #140332-G, DOT #961938, MC # 410383-C. . Services all of the United States. Part of the National Moving Network. We offer 5% military discounts for active as well as retired personnel. We also offer 5% senior discounts.
Moving - local, long distance & international, employee reloaction, packing & crating, furniture delivery, warehousing & pod storage. Logistics.
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E.E. Ward Moving & Storage is currently rated 4.5 overall out of 5.
E.E. Ward Moving & Storage is open:
Monday: 7:00 AM - 7:00 PM
Tuesday: 7:00 AM - 7:00 PM
Wednesday: 7:00 AM - 7:00 PM
Thursday: 7:00 AM - 7:00 PM
Friday: 7:00 AM - 7:00 PM
Saturday: 8:00 AM - 12:00 PM
E.E. Ward Moving & Storage accepts the following forms of payment: Visa, MasterCard, American Express, Discover
Yes, E.E. Ward Moving & Storage offers free project estimates.
Yes, E.E. Ward Moving & Storage offers eco-friendly accreditations.
Yes, E.E. Ward Moving & Storage offers emergency services.
No, E.E. Ward Moving & Storage does not offer warranties.
E.E. Ward Moving & Storage offers the following services: Moving - local, long distance & international, employee reloaction, packing & crating, furniture delivery, warehousing & pod storage. Logistics.