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E.E. Ward Moving & Storage

Founded 1881 • With Angi since September 1995

4.5

(72) Verified Reviews

Business Highlights

Emergency Services OfferedEmergency Services Offered

Description

E.E. Ward Moving & Storage Co. is a nationally recognized leader in the relocation and transportation industry. The company’s mission is to provide its customers with an unmatched sense of comfort and security when relocating and storing their possessions....

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Verified Reviews

A few reviews for this pro...
5.0

07/21/2021

They were excellent to work with. Did a very good job!

Description of Work
We had to move from a house to a condominium.

Category moving companies

Service Provider Response

Thank you so much for the opportunity to service your move! We are very happy to hear that all went well and to your satisfaction. Please keep us in mind for future move needs...enjoy your new home!
1.0

07/23/2020

My move from Charlotte area to Florida was a disaster! They decided to use 2 smaller trucks instead of one and one truck had a split load. They off loaded mine to put other load in front of trailer and re-loaded mine. I guess this was the problem, Thousands of dollars of my stuff was not reloaded. In any case many large boxes on the back part of my load did not make it and they were not able to lo...

Description of Work
Move from NC to FL

Category moving companies

Service Provider Response

Mr. [Member Name Removed]… Thank you for taking the time to share your feedback and extensive details in regard to your move and specifically the missing items that you filed a claim for with our corporate claims department. We are sorry the claims resolution did not meet your expectations. We did a thorough investigation for your missing boxes and found no indication of missing items on delivery ...
5.0

08/14/2017

I think they did a good job. They worked really hard. I only thing I think is you need to watch the number of boxes when they do the count and so on. How many they packed and that kind of thing.

Description of Work
They moved us.

Category moving companies

Service Provider Response

Thank you for the feedback on your move experience with EE Ward, we appreciate having you as a satisfied customer. We look forward to being of service to you in the future.
5.0

02/22/2017

The move was very smooth. The team of 3 arrived on time and quickly went to work. They laid down material along their walk way in the condo & again in the apartment, shrink wrapped upholstered furniture, mattresses & box springs. They wrapped smaller furniture with padding. They were a neat, polite, professional, personable, well-oiled team, the likes of which I have not seen in numerous long dist...

Description of Work
I was moving a from condo to an apartment & making a stop along the way to drop off furniture at relative's home.

Category moving companies

Service Provider Response

Thank you very much for the positive feedback on your move with E.E. Ward. We take great pride in providing 5 STAR service to our customers every day. Professional movers since 1881.
5.0

09/27/2016

The crew that moved my family was awesome. They were polite and professional. They were fast yet still careful with our belongings. They wrapped out mattresses in bags, crated our big screen TV and provided wardrobe boxes so we didn't have to pack clothes. The move also took three hours less time than estimated.

Description of Work
Local move

Category moving companies

Service Provider Response

Thank you very much for the review, we are appreciative of your trust in EE Ward to perform your move on time and under the estimated cost. We look forward to your next move needs.
1.0

09/20/2016

It was a nightmare! My piano had a grand tour of Chicago and returned to Columbus on Sept 19. EE Ward is an agent of NorthAmerican Van Line. On the moving day, The driver/movers (only 2 guys) were LATE, so the third party piano specialists (I found out later that they are not piano movers) could not wrap the piano for moving with no padding and piano board available. The movers loaded other furnit...

Description of Work
Moving a 6 ft grand piano, dinning table with 6 chairs, 2 student desks, 1 coffee table, 1 end table, 2 dressers, 1 sm mirror, 1 book shelf with glass doors, 1 twin bed w mattress, 1 Queen bedplatform, 6 book cartons, 3 larger cartons from a house in Columbus to a condo in Evanston IL. I read a very good review on this company on the Dispatch many years ago, so I decided to contact them for this move on Aug 3 and set up moving day on Sept 12th.

Category moving companies

Service Provider Response

Ms. [Member Name Removed], Thank you for your understanding and cooperation that allowed us to determine a refund amount to be sent to you. The team at E.E. Ward takes much pride in our customer service, we greatly apologize that you did not have a positive move experience. We strive to make every relocation with E.E. Ward as smooth as possible. Unfortunately, due to the size of the piano and the ...
5.0

01/08/2015

The relocation consultant and coordinators were very attentive to our special requests and accommodating to our schedules. The driver, Josh Nolan, and his team provided the extra service of identifying the furniture and boxes to be delivered to our son and daughter's homes and delivering the rest to our new home. They delivered and set up the furniture in each home efficiently and promptly, especi...

Description of Work
E.E. Ward moved my new wife's household into my home soon after our wedding.

Category moving companies

Service Provider Response

Thank you for the review. We appreciate you sharing your story to help others understand our business. Please let us know how we may be of assistance in the future. - E.E. Ward Moving & Storage
1.0

11/12/2014

This move was a disaster - the worst we have ever encountered. Numerous pieces of furniture were irrevocably broken, scratched, lost or otherwise damaged. At the conclusion of the move, the foreman of the moving crew did not want to review the bill and did not offer to adjust it for inaccurate time reporting and for the many items that had been damaged or lost. EE Ward management, which was suppor...

Description of Work
We contracted with EE Ward to move our household goods across the town of Columbus. We were given an estimate of approximately $2800. We understood that price included moving all our goods - tables, chairs, beds, piano, clothes, etc. We received recommendations from neighbors and Angie's List and agreed to have them function as movers, assuming the movers who came to our hose had ordinary training in packing and moving and would exercise appropriate care with our possessions. They were also to assemble goods properly and place them in our new home.

Category moving companies

Service Provider Response

The team at E.E. Ward Moving & Storage approaches each move as an opportunity to provide a positive customer experience. Our customer did not have a positive move experience and what was experienced is not typical for our company. We have spoken with the customer and are currently addressing the service failures that occurred. To date, we have issued the requested credit and are addressing the oth...
5.0

10/20/2014

I recently moved from Columbus Ohio to San Mateo California which is a 2500-mile move. Out of the 3 moving companies that performed in-home moving estimate for me, E.E. Ward was the least expensive one so I picked this one. I had email and phone conversations with the relocation coordinator Tonya at E.E. Ward frequently throughout the pre-move period in order to set up date/time and all the little...

Description of Work
Long distance move

Category moving companies

Service Provider Response

Thank you for the opportunity to provide your relocation services. It was a pleasure working with you.
4.0

08/16/2014

It was good. The best part was that they were responsive and they were on time. The worst part was that some furniture was damaged on the packing and move. They responded well.

Description of Work
They did packing, loading, unloading and shipping of household goods.

Category moving companies

Service Provider Response

We appreciated the opportunity to help with your move. Although we regret any damage that occurred during the move, we are pleased that we were able to make the repairs to your satisfaction.

    Services Offered

    Moving - local, long distance & international, employee reloaction, packing & crating, furniture delivery, warehousing & pod storage. Logistics.

    Services Not Offered

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    General Information
    Free Estimates
    Yes
    Eco-Friendly Accreditations
    Yes
    Payment Options
    Visa, MasterCard, American Express, Discover
    Emergency Service
    Yes
    Warranties
    No