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Over 24 years experience. Whether it's stamped concrete (decorative concrete) or traditional broomed concrete, Dugan Concrete delivers unmatched skill, craftsmanship and quality to Greater Cincinnati homes and businesses. Dugan is the name to trust for beautiful, durable concrete improvements throughout Cincinnati, Northern Kentucky and Southeast Indiana.
Description of Work
Contractor was hired to complete a punch list of items: 1. Completed some of the items. Many items left unfinished although contractor noted that all had been completed with "final" bill. 2. Completed other items that were not on list. 3. Charged by the hour and refused to provide detail of work completed and time it took to complete. 4. Kept supplies I had purchased, including but not limited to excess paint, rollers and paint trays. 5. Broke a decorative plate, vintage tea cup, back door knob (screen door), blinds in laundry area and used (ruined) some of my towels to wipe up things while in house. I was not informed of things that were broken. 6. Refused to provide paint color contractor had mixed at Lowes so that I might touch-up incomplete, sloppy paint job. 7. Pulled cabinet away from wall when installing vinyl flooring and did not patch drywall that was torn and ripped from wall. Just painted over the damaged area. 8. Poor job installing vinyl in master bath. Poor, sloppy caulking. Vinyl poorly pieced. Claimed that not enough material had been purchased. Contractor left excess vinyl in trash which proved there was more than enough material to complete the job. I removed excess vinyl from the trash. Had to be fixed by another contractor. 9. Did not fill cracks in drywall prior to painting. Started to "stage" the house for sale (not on my list) and put up curtains, pictures. As I had not asked them to do this, I told them to take the pictures down and fill the holes and repaint. I was told this was done - it was not. I was also told that paint was touched up after carpet was installed - it was not. 10. Removal of stump was on list - trimmed bush and left stump stating that it could not be removed without damaging sidewalk. Stump could be taken out or grinder could be used. Hired another contractor to complete.
Service Provider ResponseI would like to preface all of the customer's thoughts by saying they are not telling the exact truth and have been over exaggerated. The customer hired our company to complete a task list because she claimed to be having health issues upon entering the house. So all work that was completed, the customer was not there to approve of the work being completed or many issues could have been resolved o...
Builders Garages, Barns, ect, Concrete, Excavating, Garage Doors, Insulation, Lighting, Roof Snow and Ice Removal, Siding.
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