BRUSH BIZ

"We are really sorry to hear this. We pride ourselves on putting the homeowners' needs first. This project was for a condo roughly 500sq ft.. The interior of the home was left 100% cleaned. The 2 trash bags were left on the first level outside in what seemed to be the area designated for disposal. We didn't not see any dumpsters in the immediate area. The home does have lots of moisture; as yellow water can be seen leaking down the wall from the air conditioning units in the home, along with the interior of the window sills which also had a heavy yellowish moisture build up. Which may have been the reason there was some bleeding in the bathroom corner behind the toilet. All spaces were taped, and all floors were covered with paper, as seen by the homeowner. Any other paint, as we observed during the taping and covering process, was there prior to us doing any work in the home. The laminate particle cabinetry was cleaned, coated with a coat of Supreme Bond Primer, and then coated with two thin coats of Duration Semi-Gloss Paint. We are truly sorry that you are not satisfied with the finish. Per our text and phone conversation we had agreed to come back and do any touch-ups after learning you were displeased. We communicated with you that it would be this week. We just were not sure the exact day yet. Again, we are sorry we didn't meet your painting needs and will make sure to reach out and set a day up to come out and go over anything you were unhappy with."