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Ward's Lawn Care & Landscape Co
Founded 1986 • With Angi since July 2007
Business Details
Phone Number
Address
1539 E 367th St Ste D
Eastlake, OH 44095
Description
Full Service Outdoor Maintenance and Installation Contractor.
30 years of Honest / Dependable / Professional Service.
Verified Reviews
A few reviews for this pro...
Allen K.
06/23/2017
Robert B.
12/28/2015
Staff is very courteous, clean cut and reliable. They do a great job!
Description of Work
Weekly lawn maintenance, Fall cleanup
Category
lawn service
Service Provider Response
Thank you for the positive grade and the positive comments about our crews. We want to be known as an Honest, Dependable and Professional landscape contractor.Judith S.
09/23/2015
Frank B.
09/09/2015
unknown
Description of Work
he kept putting me off to give me an estimate so i went somewhere else
Category
lawn service
Service Provider Response
I apologize for any misunderstandings here. I do not recall, nor do I see, any estimate requests in our system.. We try to respond to all of our potential customers. There are no services in this potential customer's location (where we do a lot of work). that we would not offer and would not respond. I am uncertain as to the type of service (Removed member name) was asking. We have been delayed in getting our snow plow estimates out. This is something we will be doing within the next two weeks. We are typically not ready for snow plow requests in July and August.Tim R.
11/05/2014
I needed to have a new lawn planted at my house. He met me at my house and we went over what needed to be done. He said he was going to come back on Friday to take some measurements. I happened to be home on Friday when he came over to take measurements. He told me he had everything he needed and I would definitely receive his estimate that same day via email. I did not receive anything from him, so I called him and left a message. He emailed me and said that the estimate must be in my spam. I checked my spam and it was not in there. I called and emailed a couple more times and also gave him a fax number which he could send the estimate to. He never responded. He wasted my time. I later found out that landscaping is not his full time job. I am not surprised because he was very unprofessional with me.
Description of Work
He did nothing.
Category
lawn service
Service Provider Response
Mr (removed member name) Thank you for taking the time to write a review. I do admit that there was a delay due to an issue that I had at my home and I contacted you indicating I would be delayed. My proposal was emailed to you as promised. I apologize if you feel I wasted your time. I certainly did not drive the 45 minutes (x2) to your place and invest the time measuring the property, while missing my daughters' school events, with intentions of wasting your time. I will accept the responsibility of not following up to confirm you received the proposal, however; in this business, we often never hear from a customer if they decide to go with someone else. Through our general conversations, I did share that I work two full time jobs. For the past 28 years, I have never worked less than 40 hours a week for this company.I do not quite understand your "unprofessional" comment. Again, I apologize for the lack of communication. I did send your quote. I did not follow up with you to confirm you received it. I wish you the best of luck with your new home and I do thank you for the opportunity to bid on your project.Roberta P.
02/22/2014
They were great, they did a good job. They gave me a break because I have a small yard. They're really nice guys. For landscaping they're great. They did my edging and didn't put any holes in my skirting, they pay attention to detail.
Description of Work
They do lawn care for me.
Category
landscaping, lawn service
David W.
07/24/2013
First off let me state that the 2 men (Eric and Danny) were true professionals. They were very knowledgeable and answered all our questions. The lawn is beautiful. Mr. Ward has a great team that is maintaining our lawn. Have always wanted a yard to be proud of and thanks to them we now have it. Many comments from people passing about just how marvelous the lawn is. I would be proud to refer them to anyone. And I have given their name out to those that ask. Again thanks for giving us a yard we can be proud of.
Description of Work
They took out old grass in the front and all of tree lawn. Level the yard and brought in fresh topsoil. Hydro seeded yard.
Category
lawn service, lawn treatment, mulch
Roberta P.
07/08/2013
Yvonne Sam R.
06/13/2013
They were very good. They come in, they do the job, there is no messing around. They do a very professional job. If you walk out while they are there and you point something out to them, they will make sure to get it. You can tell them how short or how high to keep the grass. They have respect for my neighbor's yard - if the grass or something gets on to my neighbor's drive, they will blow it out of there. With all the extras I throw at them, they don't raise the price on me. If I need them again, I would use them.
Description of Work
Ward's Lawn Care & Landscape Co took care of my lawn and yard.
Category
lawn service
Blanche Ann K.
11/12/2012
They were prompt tin coming to my house after I finally got a phone response. George was amiable and professional. He said he would email me an estimate which never came. A few months later I called and he came again and said I would receive an estimate which I never got. I heard his family had health issues and I wish him well, but I would think his business matters could have been handled better, as he has been in business a long time. I hired someone else.
Description of Work
none
Category
landscaping
Elva B.
06/21/2012
Pamela S.
06/03/2012
I called Ward's Lawn Care on Sunday April 1st and left a voicemail asking for a quote on basic yard maintenance. He (I believe it was the owner) returned my call on Friday April 6th. He apologized for the delay in returning my call, stating they had problems with their voicemal system that week and finally were able to access their voicemail on the 6th. He was nice and stated he would come out to the house that afternoon and put a quote together and email it to me. So far so good. However, I didn't hear anything from them until I received an email 5 weeks later on May 13. Instead of it being a quote, this email was a mass email stating that they had been having problems with their email over the past EIGHT WEEKS. It said quotes that were sent out might never have made it to their customers, but if you would still like a quote to let them know. At this point I should have given up, but I decided to give them another chance, so I left a voicemail AND sent an email on May 13th saying and quot;yes please give me a quoteand quot; and of course included my address and phone #. It is now June 3rd, three weeks since I left a voicemail and email, and I have heard nothing back from them. I can assume either (1) they don't want/need my business or (2) they are still trying to work out their voicemail and email issues. Either way, I have to strongly recommend against using this company and feel the overall grade of F is appropriate.
Description of Work
No services performed. I was looking for basic yard maintenance (cutting grass, edging, etc..)
Category
lawn service
Service Provider Response
Thank you for your report. I will not dispute the information provided by the member. In addition to our "technology" issues, I continue to have a family member who is fighting stage 4 cancer which has caused me to drop the ball in many daily business matters. While there are no valid excuses for poor business issues, the overall situation we are dealing with has been quite the challenge. Thank you for the opportunity and thank you for your patience this spring.Michael F.
04/18/2012
2012
Description of Work
I contacted this company for my lawn care needs in 2011. The owner did contact me back after several weeks but I had already found another service provider. He explained to me that he had some family issues to take care which I respected and told him that I would contact him in 2012. I contacted them again this year and the owner remembered me and appreciated me giving them another chance. I stated that he ws a little behind due to the early spring but that he would come take a look at my yard and quote me on the services that I wanted. I could not meet with hin during the day as I have my own job so I emailed him some alternatives. I havenever heard back from him so I went back to the company that handled my needs in 2011. Unfortunately, I will not be giving Ward's a third chance.
Category
landscaping, lawn service
Service Provider Response
This particular job WAS looked at. A proposal WAS submitted. Family owned and operated. Mother is still battling Stage 4 cancer. Family obligations will always take priority over business. We have been unable to follow up with proposals once submitted. We have had to assume that no communication means our proposal was not accepted.Elva B.
06/07/2011
I am very, very pleased with them. They come out every couple of weeks. Sometimes I'm here when they are here, and sometimes I'm not. It doesn't matter because they have all the equipment. They come out here, do the work in just under 20 minutes, and leave. I am cool with that. They come out and do a clean job.
Description of Work
I use Ward's Lawn Care & Landscape Co. for cutting grass, trimming and so forth. They provide basic lawn service. I had a small tree branch come down from a tree in the front yard and they took care of it.
Category
lawn service, tree service
Elva B.
12/08/2010
I am very pleased with them. They come out with a crew of 3 or 4 guys and are gone in 20 minutes. I leave it all to them, it is all very basic. You talk to the owner yourself if you have any problems. The service is good, the crews are great, and you are talking to George Ward if there is a problem. I told him that I have a tight budget and he said not a problem. For what I pay them, it is not worth it for me to own a lawn mower.
Description of Work
Ward's came out for lawn mowing this entire summer. The price ranged from $60 to $100 per month.
Category
lawn service
Bradford P.
10/10/2010
Elva B.
05/30/2010
Contacted George late last season for basic lawn cutting. He was able to add me to his schedule, and followed thru wonderfully, even getting the place pruned up in the fall etc. Was happy to contract again with him this year. Price is excellent -- isn't worth it for me to try to do this myself! Crew comes in, are here 20 minutes or so, and they're gone, leaving a neat yard.
Description of Work
Have a contract with Ward's for basic lawn cutting etc
Category
lawn service
FRED F.
05/07/2009
I was initially very pleased to meet George and I was looking forward to working with him and his firm. George arrived almost on time and presented a professional demeanor. Unfortunately, he failed to return numerous phone messages left with his answering service and he never did submit the long-promised proposal. I am disappointed!
Description of Work
George Ward promised over and over to return phone calls and to deliver the promised proposal for landscaping services. He never did return calls (five or more) or deliver the proposal
Category
landscaping
Service Provider Response
I do agree with most of "The Member's" comments with exception to not submitting a proposal. A proposal was issued to him on May 15 which appears to be 6 days after his posting on Angies List. I completely understand "The Member's" frustrations. The Member was contacted on May 9th with an explanation for my delay in responding to him. As I mentioned to "The Member" I could write a book referencing unexpected events which had occurred during the two week time period which had passed since I first met with him. I did offer proof / evidence which would confirm the events. Not responding, in a timely manner, to "The Member" is unacceptable. People handle emergency situations differently. I became consumed with helping friends and family and dropped the ball with a handful of business projects, returning some calls and completing some proposals being an example of delayed projects.RICHARD J.
07/21/2008
They are very good. I have used them before. The guys are good workers and they did it exactly the way I wanted it to be done. They cleaned up very well and used some mulch.
Description of Work
They came and did some front yard work for me in my flower bed and did some edging for me.
Category
landscaping, lawn service
ARLEEN M.
07/30/2007
They mow my lawn where I can't get to with the riding lawn mower as well as edge and weed whack it. They also mulched, trimmed trees and bushes, laid stones in my yard, and hauled away all the debris. They do an excellent job and I'd use them again and highly recommend them to others!
Description of Work
I use them for lawn and landscaping work in my yard.
Category
hardscaping
ARLEEN M.
07/30/2007
They mow my lawn where I can't get to with the riding lawn mower as well as edge and weed whack it. They also mulched, trimmed trees and bushes, laid stones in my yard, and hauled away all the debris. They do an excellent job and I'd use them again and highly recommend them to others!
Description of Work
I use them for lawn and landscaping work in my yard.
Category
landscaping
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Business Highlights
Emergency Services OfferedService Categories
Licensing
Bonded
Insured
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves.To find more licensing information for your state, visit our Find Licensing Requirements page.
General Information
Free Estimates
Yes
Eco-Friendly Accreditations
No
Payment Options
Visa, MasterCard, American Express, Discover, Check, PayPal
Emergency Service
Yes
Warranties
No
Services Offered
Hydroseeding Services, Lawn & Landscape Maintenance, Fertilization & Weed Control Services, Lawn Installations, Landscape Installations, Hardscapes, Mulching & Bed Maintenance Services, Fences, Digging & Drainage Systems, Hauling & Trucking Services, Snow Plowing & Salting Services.
Services Not Offered
Large Tree Removal & Fence Installations.
Frequently Asked Questions & Answers about Ward's Lawn Care & Landscape Co
How is Ward's Lawn Care & Landscape Co overall rated?
Ward's Lawn Care & Landscape Co is currently rated 4.8 overall out of 5.
What days are Ward's Lawn Care & Landscape Co open?
Ward's Lawn Care & Landscape Co is open:
Sunday: 7:30 AM - 12:30 PM
Monday: 7:30 AM - 4:30 PM
Tuesday: 7:30 AM - 4:30 PM
Wednesday: 7:30 AM - 4:30 PM
Thursday: 7:30 AM - 4:30 PM
Friday: 7:30 AM - 4:30 PM
Saturday: 7:30 AM - 12:30 PM
What payment options does Ward's Lawn Care & Landscape Co provide
Ward's Lawn Care & Landscape Co accepts the following forms of payment: Visa, MasterCard, American Express, Discover, Check, PayPal
Does Ward's Lawn Care & Landscape Co offer free estimates?
Yes, Ward's Lawn Care & Landscape Co offers free project estimates.
Does Ward's Lawn Care & Landscape Co offer eco-friendly accreditations?
No, Ward's Lawn Care & Landscape Co does not offer eco-friendly accreditations.
Does Ward's Lawn Care & Landscape Co offer emergency services?
Yes, Ward's Lawn Care & Landscape Co offers emergency services.
Are warranties offered by Ward's Lawn Care & Landscape Co?
No, Ward's Lawn Care & Landscape Co does not offer warranties.
What services does Ward's Lawn Care & Landscape Co offer?
Ward's Lawn Care & Landscape Co offers the following services: Hydroseeding Services, Lawn & Landscape Maintenance, Fertilization & Weed Control Services, Lawn Installations, Landscape Installations, Hardscapes, Mulching & Bed Maintenance Services, Fences, Digging & Drainage Systems, Hauling & Trucking Services, Snow Plowing & Salting Services.
Are there any services Ward's Lawn Care & Landscape Co does not offer?
Large Tree Removal & Fence Installations.