The Screen Man LLC

see above report

I emailed John to get an estimate for repairing my screens.  One frame was slightly bent, the rest just needed new screens and new tabs for putting them in and out of the windows.  He quoted me a price and once I gave him the okay we scheduled a pickup.  I had already removed them from my windows as I was trying to tell him via email exactly how many screens I had, etc for my estimate.  He picked them up on schedule and even emailed me once he had them as I left them out while I was at work.  He sent me an email with an updated estimate - which was the same as his original email estimate.  I replied to his email giving his the authorization to repair the screens.  He finished them up quickly and emailed once they were done.  We scheduled an evening for him to drop off and for me to submit payment.  He planned to install them for me, but since I am having my windows cleaned later this week I just had him drop off my screens.  I was pleased that all of my screens were marked with my name so I know I got my screens back.  They are beautiful and the tabs to install/remove the screens are very sturdy.  I highly recommend and will definitely use again.  I'm wishing I would have just had all of my screens done so they all match with the new, high quality screen mesh he used!

Very friendly, professional, and I'm happy with the work. The new screens only took a couple of days and look great. He picked them up and replaced them so I didn't have to do a thing.

John provides exceptional customer service. He is not only punctual, but fixed my screen door in a timely manner. He does all the work! He was prompt with follow-up from the time I called to when he came by to assess. From there he took the screen door, fixed it and had it back on the rail in approx a week. He did all of this in the midst of recovering from eye surgery. He was even flexible when I was late for our appt to reinstall the door. 

My screen door works well now and I am considering him for other wonderful handy man jobs on my house. A++ to John and his wife (who drove him because of the eye surgery). They are great to work with and have my full endorsement. 

He's very good.  If I were going to call someone for screen work I'd call him.

John replced the screen and went on his way! It took about 40 minutes from start to finish.

Couldn't have asked for better service, was able to complete the job on the same day I talk to John. Would highly recommend John to anyone needing screen repair.

We contacted the company late fall 2010 for an estimate. John came and offered a 15% winter discount to take out our screens, work on them over the winter and install at our convenience Spring 2011. Enjoyed working with him and found the process to be completed very satisfactorily. Highly recommend.

One of our screens in the front of the house was almost completely ripped off the frame.  We called The Screen Man, and John came to look at the screen with my husband.  As they looked at the rest of the screens around the house they picked 5 others that needed repair because of tears.  John also showed my husband how to remove and replace the screens and gave us other helpful tips to increase the life of our old and new screens.  John returned with our screens two days earlier than the original estimate and returned the repaired screens to their original places.  We were extremely happy with the experience and are so glad to have all of the screens repaired in time for nicer weather. 

It went fine.  As I say it was almost a year ago so I don't remember the details.

They were prompt. The price was good. They were professional. The quality of work and price is good. They are friendly.

The price was reasonable. He was very accommodating and wanted to work within my timeframe. He got things back in short order.

John was GREAT. The screen repair was excellent. We tried to put a dog-door in the screen. The product wasn't great, but he tried and tried to make it work. (Our dogs were too wild for the screen dog-door to work. They just beat the heck out of it.) I don't remember how many times he came over to make improvements. We never did figure out how to make it work, so he returned yet again and put new screen in (for about the 3rd time) and now he wants to refund us for the cost of the dog door. I don't know how many hours he put into this small job, but he was about the best service provider I've ever employed in any category.

Overall, everything went great! Very professional, did a great job, and very reasonably priced as well.

He did a very good job and sent me a follow-up card

I couldn't be happier. I emailed John for an estimate, and he responded immediately. He came to my house yesterday afternoon (9/8/10), told me he could take them home, and have them back to me today (9/9/10). I originally only wanted an estimate, but with that kind of service, I said just do it. He was back within 36 hours with my screens. He removed all the screens, and the door, put them all back in, and I didn't have to lift a finger. He even respected my no shoes policy in my house, and that I appreciated. He was very nice, and did a great job. I will recommend him to everybody.

Did a great job! Only took about an hour.

Excellent - No complaints at all. I would definintely use him again and recommend him to my friends.

The project went fine and I'm very satisfied with the end result.

He did a great job. Came very quickly to take measurements and took the sliding door frame. He had to order the doggy door part. He was up front that he was travelling the following week, but informed us he'd be back in two weeks, and he was. The screens fit perfectly in our windows and they are excellent quality. We had some trouble with the doggy door. He ended up taking it back and refunding our money and re-screening the door plain. Our dog just had issues and couldn't figure it out and was pulling the whole screen out. We were very impressed with how he handled the problem--it really was not his fault, but our dog. : )

John did a great job. Would highly recommend him.

John scheduled a day to come out shortly after the initial phone contact, over the phone we discussed different types of screens for the replacement. John brought the screening material we had discussed over the phone so that I could choose the screen type and color. John is friendly and very professional, he completed the work on site working from his truck,he was very neat and he cleaned up all the old screen material to discard. John took down the screens to repair and replaced them when he had finished, I really feel the price is excellent for such great service and quality of work!!! The new screens look great!

He gave me my screens back in 2 days. They looked brand new and did an excellent job.

We were very pleased with the service and work that was done... very high quality and reasonably priced. Would definitely recommend.

John provides a wonderful service for people like me who don't know how to do any home repairs!! Well worth the price.