DUBLIN CLEANERS

Dry Cleaning, Drapery Cleaning, Leather & Vinyl Repair,


Services we offer

DRY CLEANING & LAUNDRY. SUEDE, LEATHER, WEDDING GOWN, DRAPERIES & WINDOW BLIND CLEANING. CLOTHING STORAGE. FORMAL WEAR. HOTELS, RESTAURANTS, COUNTRY CLUBS. PICK UP & DELIVERY.

Amenities

Senior Discount

yes

Reviews

3.97 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
57%
4
0%
3
14%
2
29%
1
0%


Rating CategoryRating out of 5
quality
4.2
value
3.5
professionalism
3.2
responsiveness
3.7
punctuality
4.7
Showing 1-7 of 7 reviews

David A.
11/2015
5.0
dry cleaning
  + -1 more
.
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro

mary K.
04/2015
3.0
drapery cleaning, dry cleaning
  + 0 more
unknown
Description of Work: When I dropped a pair of jeans to have the zipper replaced, I was told it would be $22. I felt that was a little high, but went ahead with the order. When I went in to pick them up, I was told the bill was now $31 and change. I was told it was state law that garments needed to be dry cleaned before repaired. Nonsense, I would never dry clean jeans. I hate dry cleaning chemicals, and don't won't those chemicals on my skin. The customer rep at the time of pick up was rude and not helpful. I said I will step to the side and do a Google search of this said law. If there is such a law, which I have yet to find any of such on online, it needs to be stated at drop off. Another customer came in just behind me with a pile of clothes and asked if they will sew on a patch. She rolled her eyes and mockingly said they do not. As if the lady was silly for asking. She grabbed everything up and left. I'm sure she left to take her cleaning elsewhere. Why else would she have had such a big pile? I know any seamstress can sew on a patch. That is basic. I only brought the jeans in for a zipper because I do not have a machine heavy enough for denim. The clerk rolled her eyes some more and starting banging on her computer saying she is removing the charge because she didn't want to argue with me anymore. Well I will just go somewhere else where I can get better customer service next time.

Rating CategoryRating out of 5
quality
4.0
value
3.0
professionalism
2.0
responsiveness
2.0
punctuality
5.0

$22

David A.
01/2015
5.0
drapery cleaning
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Rae K.
10/2011
2.0
dry cleaning
  + -1 more
I dropped off several items including a new dress to be cleaned. The items were returned to me when promised. I went to wear the new dress a few days later and it was completely destroyed. The dress was from Jcrew and had ribbons and embellishments on the front of the dress. The ribbons were completely unraveled and a tangled mess. Foil that had been put on the jewels to protect them was still on there. It looked as though the dress had been put into a washing machine and beat so much that it had destroyed the delicate ribbons and everything was a complete tangled mess. I've never had an issue with the other delicate items I've purchased from Jcrew. I returned the dress to Dublin Cleaners and was told they had to return it to the main branch for review. My husband received a call saying they would give us a letter saying they cleaned it according to the recommendations and that Jcrew was to blame for faulty material and manufacturing. It would be up to Jcrew to provide a refund. Regarding Dublin Cleaners my concern was the dress was returned to me without any notification that anything was wrong, the foil was not removed after the cleaning process and no apology was given. We were told the dress and letter would be ready to be picked up the following day. I returned 2 days later and the dress was not there. I called the main branch and the dress was still sitting there waiting for a letter to be written. I received a call an hour later from Brian regarding the issue stating he was very concerned with it being a dress from Jcrew and began bad mouthing the company and their clothing. I had called Jcrew regarding the issue but the dress must be returned within 30 days and it has been 29 days since the purchase. Due to his concern about Jcrew taking responsibility Brian offered to give me the refund of the purchase price of the dress in credit toward future cleaning services and this being my 3rd incident with Dublin Cleaners I declined asking for a refund for the cost of the dress and for the cleaning price he agreed stating he was buying the dress from me and I would not receive the dress back. Regarding prior incidents: In October 2009 I dropped of a new white dress to be cleaned for my wedding rehearsal and it was returned to me with dirt across the entire back of the dress. They sent it back to be dry cleaned again and it was fine. In November of 2009 I dropped of my wedding dress for it to be pressed. When I picked it up it was a wrinkled mess so they repressed it and we picked it up the night before the wedding. Thankfully my mom checked the dress after it was picked up and it was still a complete wrinkled mess so my mom spent 2 hours ironing the dress the night before the wedding. We took pictures and I called Margret at Dublin Cleaners after we returned from our honeymoon and she apologized and was so very kind about it and provided a refund. We decided to give them another try but after the last incident we will not be returning to Dublin Cleaners.
Description of Work: Dry cleaning of a delicate dress along with several other clothing items.

Rating CategoryRating out of 5
quality
2.0
value
3.0
professionalism
1.0
responsiveness
3.0
punctuality
4.0

$31

John D.
08/2007
5.0
dry cleaning
  + -1 more
unknown
Description of Work: They dry cleaned suits, jackets, and a couple shirts.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

JOHN B.
03/2007
5.0
dry cleaning
  + -1 more
They always crease the sleeves and they have for 20 years. They look like shirts you've pressed at home. They don't fold things that I've told them not to fold and things like that. They do an excellent job. Do not remember cost.
Description of Work: Cleaned my husband's shirts (4) and one pair of pants.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

LYNN S.
11/2005
2.0
dry cleaning
  + -1 more
I ASKED ABOUT THE COST OF AN ITEM, WHICH SEEMED HIGHER THAN WHAT I REMEMBERED IN THE PAST. INSTEAD OF ANSWERING MY QUESTION POLITELY THE EMPLOYEE HELPING ME STARTED YELLING AT ME THAT THEIR PRICES HAVE NOT CHANGED, AND SHE IS SURE THAT IS WHAT I PAID BEFORE. SHE TOLD ME IF I DIDN'T LIKE THEIR PRICES I COULD JUST GO SOMEWHERE ELSE. SHE WAS INCREDIBLY RUDE AND HOSTILE. I FOUND OUT LATER THAT ALL SHE HAD TO DO WAS LOOK UP MY PREVIOUS ORDER, AND TELL ME WHAT I HAD PAID BEFORE. I WILL NEVER GO BACK TO THIS STORE.
Description of Work: HAD SEVERAL ITEMS OF CLOTHING DRY CLEANED.

Rating CategoryRating out of 5
quality
4.0
value
3.0
professionalism
1.0
responsiveness
2.0
punctuality
4.0

$45

    Contact information

    7118 MUIRFIELD DR, Dublin, OH 43017

    www.dublincleaners.com

    Service hours

    Monday:
    7:00 AM - 7:00 PM
    Tuesday:
    7:00 AM - 7:00 PM
    Wednesday:
    7:00 AM - 7:00 PM
    Thursday:
    7:00 AM - 7:00 PM
    Friday:
    7:00 AM - 7:00 PM
    Saturday:
    8:30 AM - 5:00 PM

    Licensing

    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    Dry Cleaning,
    Drapery Cleaning,
    Leather & Vinyl Repair,
    Tuxedo Rental

    FAQ

    DUBLIN CLEANERS is currently rated 3.9 overall out of 5.

    Monday: 7:00 AM - 7:00 PM

    Tuesday: 7:00 AM - 7:00 PM

    Wednesday: 7:00 AM - 7:00 PM

    Thursday: 7:00 AM - 7:00 PM

    Friday: 7:00 AM - 7:00 PM

    Saturday: 8:30 AM - 5:00 PM

    No, DUBLIN CLEANERS does not offer free project estimates.
    No, DUBLIN CLEANERS does not offer eco-friendly accreditations.
    No, DUBLIN CLEANERS does not offer a senior discount.
    No, DUBLIN CLEANERS does not offer emergency services.
    No, DUBLIN CLEANERS does not offer warranties.
    DUBLIN CLEANERS offers the following services: DRY CLEANING & LAUNDRY. SUEDE, LEATHER, WEDDING GOWN, DRAPERIES & WINDOW BLIND CLEANING. CLOTHING STORAGE. FORMAL WEAR. HOTELS, RESTAURANTS, COUNTRY CLUBS. PICK UP & DELIVERY.

    Contact information

    7118 MUIRFIELD DR, Dublin, OH 43017

    www.dublincleaners.com

    Service hours

    Monday:
    7:00 AM - 7:00 PM
    Tuesday:
    7:00 AM - 7:00 PM
    Wednesday:
    7:00 AM - 7:00 PM
    Thursday:
    7:00 AM - 7:00 PM
    Friday:
    7:00 AM - 7:00 PM
    Saturday:
    8:30 AM - 5:00 PM