Amanda Plumbing Sewer & Drain

Great job!

Fine outstanding service

on time, budget, polite

Great and reasonable price.

they never responded

These guys are great.

They were friendly & clean, & price & work were excellent. I would definitely use them again!!!

We called Amanda Plumbing at 7:00 am to inquire about a service call that same day. Someone answered on their cell phone, pulled over and took all of our information. We had a leak in our pipes under our kitchen sink putting the use of our sink and dishwasher to a halt. Needed to get it fixed as quickly as possible. We were told that they would be here between 12:00 noon and 4:00 pm that day. Called them at 3:00 pm to see when we could expect them and we were told we were not on the schedule until the next day. After waiting around all day for them it was too late to call anyone else. Very disappointed in their lack of communication. I will not call them again.

The job was done very professionally and he even elevated the pipe so the water would run out of the faucet - to reduce the risk of freezing. Only negative was it was raining the day of service and the plumber tracked mud/leaves into the [just cleaned] basement.

They are very prompt and courteous and they do good work for a reasonable price. They actually don't even service my area anymore, but I've had such good experience with them in the past that I pleaded with them to come back out again for me and they agreed to. By next week I'll have all new bathroom plumbing courtesy of Amanda Plumbing.

Scott & his apprentice John showed up on time. Both Scott & John were very courteous and informative. The work was done quickly and in a professional manner. Scott made sure to clear the area so as not to damage anything and put down a drop cloth before beginning any work so as not to cause a mess. After the work was performed, Scott explained what he did and how the new system works. Scott & John were great. I would definitely have Amanda plumbing for any future work.

Professional, honest, up-front with pricing, gave ideas on saving money on the project - will definitely use them again..

THEY CAME IN JUST UNDER THE ESTIMATE, AND GOT THE JOB DONE JUST BEFORE THE HOLIDAYS. I REALLY THINK THEY DID A GREAT JOB.

Experience was good. Plumber was experienced and comfortable with his diagnosis and repair. Kept appointment and completed job timely.

Service tech was very polite and welcomed all questions.

THEY INSTALLED A SINK FIXTURE WE'D BOUGHT. IT WAS A LOT MORE EXPENSIVE THAN WE'D THOUGHT, AS IT TOOK A WHILE TO FIND HOW TO TURN OFF THE WATER SUPPLY. NOT NECESSARILY HIS FAULT -- THAT'S PART OF LIFE, I SUPPOSE -- RUNNING INTO SNAGS. BUT A BUMMER ABOUT THE COST! MY HUSBAND FELT OKAY ABOUT IT, THOUGH, BECAUSE IT WAS JUST SOMETHING THAT HAPPENS WHEN HIRING PEOPLE SOMETIMES. HOWEVER, WE WERE NOT HAPPY THAT THE ONE FAUCET WAS SCRATCHED BY THE WRENCH AND WASN'T TIGHT. AGAIN, THE SCRATCH COULD BE ONLY HUMAN, BUT THAT WAS MORE UPSETTING, AND THE LOOSENESS SEEMED TO BE FROM A SCREW THAT WAS STRIPPED (CONNECTED TO THE SCRATCH PERHAPS). MY HUSBAND ORDERED A NEW FIXTURE TO REPLACE THE PART, AND ENDED UP DOING THAT INSTALL HIMSELF. I WOULD LEAVE IT TO MY HUSBAND IF WE WOULD HIRE THEM AGAIN, BUT I WOULDN'T RULE IT OUT; THEY SEEM COMPETENT, AND FRANKLY, IT SEEMS HARD TO KNOW WHERE TO GO FOR A PLUMBER. WE WILL NEED TO INSTALL A NEW SHOWER FIXTURE, SO I'LL UPDATE WHEN WE DO.

SCOTT, THE TECHNICIAN, IS SIMPLY THE BEST PROFESSIONAL REPAIR PERSON I HAVE EVER HAD THE PLEASURE OF WORKING WITH. I WOULD LOVE THEM TO BE ON THE PAGE OF HAPPINESS. HE IS ABSOLUTELY OUTSTANDING AND IMMEDIATELY FIXED OTHER PLUMBING COMPANIES' MISTAKES PLEASANTLY, PROFESSIONALLY, RAPIDLY AND WITH A GOOD SENSE OF HUMOR. I WAS SO IMPRESSED, I CAN'T TELL YOU!

MY INSURANCE COMPANY SENT IN THE REQUEST TO AMANDA'S PLUMBING. THE PLUMBER CAME ABOUT 5 DAYS AFTER AND I PAID $45 FOR MY SERVICE FEE DEDUCTIBLE. I HAD TO CALL THE COMPANY BACK, BECAUSE I STILL NOTICED A LEAK. THEY WANTED TO CHARGE ME AN ADDITIONAL SERVICE FEE WHICH I HAD AN ISSUE WITH. THE PLUMBER CALLED THE OWNER, DOUG HINDS, WHO TOLD ME THAT I SHOULD HAVE PLACED A RECALL WITH MY INSURANCE COMPANY, IF I WAS DISSATISFIED WITH THE JOB. I TOLD HIM THAT HIS AGENT COULD HAVE EXPLAINED THAT TO ME WHEN I TOLD THEM THAT THE WATER HEATER WAS STILL RUNNING. DOUG, THE OWNER, TOLD ME THAT I SHOULD NOT TELL HIM HOW TO RUN HIS BUSINESS AND IF I REFUSED TO PAY I WOULD BE BLACKLISTED AND NO ONE WOULD WORK ON MY HOUSE AGAIN. HE THEN HUNG UP THE PHONE ON ME -HIS PLUMBER WAS VERY SHOCKED AT THIS BEHAVIOR - CAN YOU IMAGINE MY HORROR - THE OWNER AT THAT! I CALLED MY INSURANCE COMPANY AND COMPLAINED - THEY SENT OUT ANOTHER PLUMBING COMPANY - IT TURNS OUT THAT MY WATER HEATER NEEDS REPLACING.

I CALLED AMANDA AND THE GIRL DIDN'T KNOW IF THEY DID THAT KIND OF WORK AND HAD ME CALL THE OWNER TO FIND OUT. THEN I HAD TO CALL HER BACK TO SCHEDULE A VISIT. I TOLD THE GIRL THE MAKE AND MODEL OF THE OLD ONE, AND EXACTLY WHERE THE LEAK WAS. BUT THEY DIDN'T SEND A REPLACEMENT TANK WITH THE MAN WHO CAME, AND WANTED TO CHARGE ME FULL SERVICE CHARGE FOR THE 5 MINUTES HE WAS THERE, FOR WHAT WAS BASICALLY PROVIDING AN ESTIMATE. I POINTED OUT THAT I'D PROVIDED THE INFORMATION THEY NEEDED TO KNOW TO BRING A NEW TANK, AND DOUG HINES INITIALLY DENIED THAT. WHEN I COMPLAINED AT BEING CALLED A LIAR, HE DROPPED THAT CLAIM, AND OFFERED TO DROP ANY SERVICE CHARGES AND DO THE JOB FOR JUST THE COST OF THE NEW TANK. BUT, HE WAS GOING TO CHARGE $475 FOR THAT. I ENDED UP FINDING SOMEONE ELSE TO DO IT FOR LESS THAN $300.

REALIZED SUMP PUMP WASN'T WORKING AT 11:30 P.M. DURING THE HEAVY RAIN. I CALLED THEM AT THE TIME AND HE HAD SOMEONE COME OVER IN AN HALF AN HOUR THAT NIGHT. HE CAME IN AND FIXED IT AND WAS DONE BY 1:15 A.M. AMAZING!

ON TIME, COURTEOUS, TOOK EXTRA CARE TO NOT TRACK IN DIRT. WAS ABLE TO REPAIR FAUCET WHEN I THOUGHT IS WAS BEYOND REPAIR. WILL CREDIT PART OF THIS SERVICE CALL IF I DECIDE TO REPLACE THE FAUCET IN THE FUTURE. HAVE USED THIS COMPANY IN THE PAST AND STILL VERY PLEASED WITHT THEIR WORK.

CALLED THE COMPANY THE MORNING OF EXTENSIVE FLOODING. TOLD ME THEY COULD NOT ESTIMATE A TIME DUE TO NUMBER OF CALLS. PROMISED IT WOULD BE SAME DAY. GAVE ME A 1/2 CALL AHEAD AT 11:30 A.M. AND PLUMBER WAS WAITING WHEN I ARRIVED AT HOME.

I FOUND THEM TO BE COURTEOUS, KNOWLEDGEABLE AND TIMELY. THE LAST TIME, I DEALT WITH THE OWNER, TOM. HE WAS LATE BUT APOLOGIZED AND DID THE WORK IN ABOUT AN HOUR SOONER THAN I HAD BEEN QUOTED. I WAS PLEASED WITH HIS ATTENTION TO DETAIL AND THE FACT THAT HE EXPLAINED SOME HOME MAINTENANCE ISSUES FOR ME. I WOULD DEFINITELY RECOMMEND AND USE THEM AGAIN.

.FIRST PERSON SAID IT WAS BECAUSE TOILETS WERE OLD AND NEEDED REPLACED-WE DID THIS TO ONE OF THEM AND STILL HAD THE SAME PROBLEM WITH BRAND NEW ONE THAT WE HAD WITH THE OLD. THEN SOMEONE ELSE CAME OUT A SECOND TIME TO REASSESS PROBLEM AT THAT TIME HE DETERMINED THAT ONE OF THE TOILET DIDN'T HAVE VENT-AND ON THE OTHER TOILET THEY SPECULATED IT WAS VENTING PROBLEM TOO BUT WE HAVE OTHER PLUMBING IN THE SAME AREA THAT WORKS FINE. THE OWNER OR HEAD PLUMBER WAS GOING TO COME OUT AND ASSESS THE PROBLEM. ON TWO OCCASIONS HE WAS SUPPOSED TO COME-HE NEVER CAME AND THEN HE SAID WE HAD MISCOMMUNICATED THE DATE. THEN I TOLD THEM I DID NOT WANT TO CONTINUE DEALING WITH THEM. THE PROBLEM WAS NEVER SOLVED AFTER TWO VISITS.

THEY WERE VERY PUNCTUAL AND RESPONSIVE TO MY CALLS.