Amanda Plumbing Sewer & Drain

Plumbing, Drain Cleaning, Water Heaters,

About us

Local family owned and operated reputable plumbing company since 1995. 24/7 Residential and Commercial Full Service Plumbing Company Repair, Replace, Remodel, Excavation and Gas Lines. Chamber of Commerce small business of the year. 18 Employees. Upfront pricing structure. Readers choice award from the Delaware Gazette Best Plumbing Company . License #49045.

Business highlights

30 years of trusted experience
Women Owned & Operated
Family Owned & Operated
Emergency Services Offered

Services we offer

Sewer, Drain, Water and Gas Lines. Toilets, Showers, Bathtubs, Sinks, Faucets, Water Heaters, Tankless Water Heaters, Sump Pumps, Underground Lines, Backflows, Water Meters, Vanity and Pedestal Sinks, Well Pumps, Pressure Tanks, Drain Cleaning, Video Camera Inspection, Backflow Testing, Leak Detection, Remodeling, Sewer Jetting, Winterization/De-winterization, Frozen Pipes, Mobile Homes, Smoke Test, Plumbing Rough In and more........

Services we don't offer

Heating & Cooling. Septic Tank Cleaning

Amenities

Free Estimates
Yes
Warranties
Yes
Senior Discount

yes

Emergency Services
Yes


Accepted payment methods

Check
CreditCard
Financing Available

Photos of past projects

Reviews

4.8509 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
87%
4
5%
3
3%
2
3%
1
3%


Rating CategoryRating out of 5
quality
4.8
value
4.6
professionalism
4.8
responsiveness
4.8
punctuality
4.9

Filter reviews by category

Showing 151-175 of 509 reviews

DONALD R.
10/2015
5.0
plumbing, wells
  + 0 more
Technician was knowledgable, on time and polite. In and out in about an hour. The price was reasonable. I checked out two other companies. Amanda Plumbing was slightly higher but well within the range of the others. They did a good job. I'm happy. For my $1255, I received a top of the line Blue Angel system. Included backup pump plus back up battery. Don't wait. Call them today and get it replaced.
Description of Work: Replaced sump pump.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,255

Bonnie C.
10/2015
2.0
plumbing
  + -1 more
Did not go well - did not do what hired for - nor follow up with information they were to send regarding cost estimate of future repairs. Just as well, as I would not have hired Amanda Plumbing for another job.
Description of Work: Provider was to unclog a clogged drain system - used a snake, to no avail. Drain(s) still clogged when he left, and I was charged $95.00 (not certain of charge but was high considering.) Amanda Plumbing rep talked incessantly and maybe wasn't focused on the job! My significant other rented a one-man snake and between the both of us, we were able to unclog the drain(s). The Amanda Plumbing person was to also mail an estimate to repair damages to the bathroom from clogged drains and water damage due to water not draining properly. Never did receive an estimate. In the past, Amanda Plumbing was the only plumbing company I had faith in to get the job done right and not excessive charges - THAT HAS CHANGED. Amanda Plumbing does not have the same quality of people, and not the same professionalism or quality of work! Due to this last experience, I would not hire nor recommend Amanda Plumbing.

Rating CategoryRating out of 5
quality
2.0
value
2.0
professionalism
2.0
responsiveness
4.0
punctuality
4.0

$95

Donald M.
09/2015
5.0
plumbing
  + -1 more
Went very well was less than an hour and I didn't have to worry about doing it myself
Description of Work: Changed pressure switch

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$236

Carletta T.
09/2015
5.0
drain cleaning
  + -1 more
During the toilet installation, a valve was inadvertently opened causing
Description of Work: Installed customer's toilet and replaced a shut-off valve.

Rating CategoryRating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$400

James A.
08/2015
5.0
plumbing
  + -1 more
All went as planed, I just wished the plumber they sent had a little more knowledge, he told me on a few questions that he would need to speak to the master plumber about it because he didn't know?
Description of Work: Added a recirculating pump.

Rating CategoryRating out of 5
quality
4.0
value
5.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$900

Nancy C.
07/2015
5.0
plumbing
  + -1 more
They came on short notice to fix the master bath faucet after the sale of our house. They found the problem, ordered the part needed and returned to complete the repair. It was all done before we moved out. They were very professional.
Description of Work: fixed bath tub faucet

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

DEBORAH F.
07/2015
1.0
plumbing
  + -1 more
The "office" had the technician call me back and explain that they could not guarantee that rebuilding the hot water tank would stop tripping the electric??? This is symptomatic of what happens when the thermostat & element goes bad! I have tenants waiting on me to handle the problem so I booked an appointment for the very next morning with the understanding that they couldn't "guarantee" the work knowing this. They can't be the "expert" and called later that day and left a voice mail stating they need some form of payment????? I gave the technician payment on a credit card for the service and trip fee of $100! The owner answered and was rude, stupid about his comments and lacked any business sense at all. No wonder their company can't perform if they have an owner who did not want to hear my reason for calling! I give up on this company, better take heed.
Description of Work: Technician had a heck of a time being point blank about diagnosing the problem. Very unsure of himself and referred the problem as an "electrical" one. Called an electrician and he stated it was not an electrical issue. The technician had left but I called him back to ask that he please proceed with changing the element and thermostat. He stated someone from the office would call me??? How hard does this have to be?

Rating CategoryRating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
1.0
punctuality
3.0

$100

Response from Amanda Plumbing Sewer & Drain
Our tech came to the customer after requesting service for a hot water heater not working. The tech went about diagnosing the HWT. Both thermostats worked properly and the upper and lower elements showed continuity. There were no loose or burnt wires to indicate another problem. Moving forward the tech could have simply explained the hot water tank would need to be replaced. However, replacing a hot water tank is very expensive these days. The tech was attempting to provide the customer with all of her options and share his knowledge. Our tech explained that although the elements were showing good continuity, they could very well be the problem. Replacing both elements is relatively cheap, especially compared to a hot water tank replacement. There is no other way to test them, but many times they can be the cause of the problem even when showing good continuity. The tech gave the customer the option to replace the elements in an attempt to repair the tank, but explained there was no guarantee it would fix the problem. The customer declined to have the technician replace the elements or the hot water tank. Afterwards, the tech discussed the possibility of an electrical issue after the customer said the breaker had tripped three times that week. Once again, the technician never said this was an electrical issue. I am sorry that we could not provide a point blank answer. The reality of plumbing is there are sometimes situations like these where there is no certainty. The office manager, the technician, and I spoke with the customer later that day multiple times in an attempt to clarify. I myself heard the customer out multiple times. However, the customer refused to accept my explanation for why we could not guarantee the elements would repair her hot water heater. The customer had decided later on she would like to have the elements replaced but would not accept we would not guarantee the hot water heater and warranty it for any further problems. I can guarantee this would be any other plumber’s policy and the customer was free to try any other plumber in hopes they would guarantee such a thing. Owner Doug Hines

Kimberly H.
06/2015
5.0
plumbing
  + -1 more
The guys arrived timely, were professional and nice. They were quickly able to assess the issue and had the part I needed on the truck. They were in and out in 30 minutes, and the cost was reasonable. I will use them again, and I recommend them.
Description of Work: I had a leaky kitchen faucet. The guys replaced the cartridge and were in and out within 30 minutes.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$117

Joyce B.
06/2015
5.0
plumbing, drain cleaning
  + 0 more
Wonderful. On time, very professional and quick! This was very convenient, they were out shortly after I called. Had my drain fixed in not time and didn't over charge me! They didn't try to sell me anything else which was nice because I've had that happen in the past. I was very satisfied and will use them in the future if I need to and recommend them to my friends!
Description of Work: Drain unclog

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$175

Jane C.
06/2015
5.0
plumbing
  + -1 more
Good! They were fast and professional. They got the job done with no problems at all!
Description of Work: Repaired and fixed a drain line

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$550

David Q.
05/2015
3.0
plumbing
  + -1 more
Thought scheduling had me covered. Very responsive during initial inquiry and scheduling. Even received called at 3 PM on scheduled day to tell me we were next service call. However, service tech called at 5:30 PM as he was just finished with last call and only thing he had to go on with our need was "something about a valve". Needless to say he wasn't going to make it that day. Asked me to call and reschedule. I took time off of work for Groundhog Day? Moved on to another provider and got jobs accomplished quickly.
Rating CategoryRating out of 5
Yes, I recommend this pro

Response from Amanda Plumbing Sewer & Drain
(removed member name), First of all, please let me apologize for your experience. Since we never did come out for any service, we do not have any records with contact information for you. However, I am very interested in speaking with you. I would like to understand the situation you mentioned further. What you describe seems very unprofessional and I hope you would not mind giving me a moment of your time to get to the bottom of this. Could you can call our office at 740-369-5161 or email at [email protected]. Ask for Amanda. I hope to hear from you

Steve F.
05/2015
5.0
excavators, plumbing
  + 0 more
Before Amanda plumbing came out 4 other plumbers looked at the job and refused to do it because of the complexity of the job. There was plastic, PVC, and cast iron pipe all joined together and the cast iron piece needed replaced. The cast iron worried the other plumbers because they said it breaks very easily and if it breaks to much they would have to dig under the foundation. None of them wanted to even try it. Amanda Plumbing sent out a gentlemen who was very professional and told me it was a tricky job, but it could be done. He came prepared with all of the tools and pipe that he needed. He was the only plumber that has never had to make trips to the hardware store, he had everything. After getting into the job he discovered the plumbing was not to code and redid it so that it was. The job took about 3-4 hours because of all the connections that had to be redone. Once finished he did a thorough check for any leaks and explained everything that he had done and what was wrong. He even waited until we cycled our washer because that was the drain that kept backing up on us. I went through several Plumber's some with horrific results so when I found a good one I wanted to share them with others. I will be using Amanda Plumbing again.
Description of Work: Had to replace a section of old cast iron pipe that was almost closed up on the inside.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$550

Phyllis V.
05/2015
5.0
plumbing, drain cleaning
  + 0 more
On time, quick, friendly, professional, honest. No upselling, no mysterious explanations. Very fair pricing.
Description of Work: Diagnose, unclog stopped up drain; ran secondary line, investigated alternative causes

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

Jeremy M.
05/2015
5.0
plumbing
  + -1 more
He performed the service he came out to do, however there were larger problems that needed to be resolved. He gave me an estimate to replace the supply line running to the curb. His quote for that serivce was on the high side so i went with another company. All in all very professional and courteous.
Description of Work: Replaced he main Shutoff valve to the house

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$125

Teresa L.
04/2015
5.0
plumbing
  + -1 more
The job went great! They responded same day and fixed my leak quickly. The plumber also fixed a leaky valve in my bathroom where we had turned the cold water off for months. Very friendly and great quality work!
Description of Work: Fixed busted/leaking valve in kitchen that was spewing water all over the kitchen.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$75

John H.
04/2015
2.0
plumbing, water heater repair
  + 0 more
Spoke to individual who said he was speaking with another customer and he would call me back in a few minutes. He never did.
Description of Work: Called for a quote to replace 2 Hot water heaters.

Rating CategoryRating out of 5
professionalism
2.0
responsiveness
1.0
punctuality
1.0


Response from Amanda Plumbing Sewer & Drain
Please believe me when I say this is very unlike us. We answer 24/7. It sounds like I was on the other line and some how let you slip through the cracks and never returned your call. Please accept my apologies, I hope that you will give us another chance.

Dave Y.
04/2015
5.0
plumbing
  + -1 more
On time, on budget, no problems
Description of Work: Installed a new water heater, on time on budget

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$800

Akiko W.
04/2015
5.0
drain pipe, plumbing
  + 0 more
Contact was great, they gave calls a day in advance of service and then a courtesy call when en route to the site, as well as good follow-up and confirmation of what they had done when on site. Scheduling was even slightly ahead of what they projected when I first made the order. After the work I had a remaining concern about one of the gutter drain areas that needed addressed, and no questions asked they sent someone back out the next day and resolved the issue to my total satisfaction.
Description of Work: Service for both above ground drains/gutters and below ground pipes to the street.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$350

Carolyn G.
04/2015
5.0
plumbing, drain cleaning
  + 0 more
Service was exceptional. Dan was very efficient. After I told him all the steps we had taken prior to calling, he went right to work. Did some some checks after the clog broke through on the line in the basement and all was great. I must add that Dan was very informative about what he was doing and answered every single question I asked. Clean, precise, very polite, and actually seemed to enjoy his job very much. No need to search again for we have found our forever plumbing service provider!
Description of Work: Unclogged kitchen drain pipe

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$105

Mike F.
02/2015
5.0
plumbing, remodeling, gas leak repair
  + 1 more
The guys were great. On time and very flexible as I had several vendors at the new house that day. I took them through the house to get an idea of other things I wanted completed. They were very nice and accommodating. The only thing is they were going to have one of their guys that strictly does remodels reach out to me, but he never responded. Other than that, service was great.
Description of Work: The team capped a gas line for our oven when we converted from gas to electric.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro
$200

REGIS R.
02/2015
5.0
plumbing
  + -1 more
The services were performed over a period of four visits to our home owing to the need to order special parts and the addition of the gas line to the list of services required. All repairs went well with the exception of a leak in our MBR soaking tub faucet. The initial visit to fix this was unsuccessful due to the lack the correct parts. This required ordering parts and a return to complete the job. The first attempt with the new parts did not fix the problem and the technician left saying he would contact the manufacturer to see if there was something else that could cause the problem. We had a call from the company and learned that our technician had left the company and that the management was busy trying its best to ascertain the status of the various open items on which the technician was working prior to leaving the company. I gave them the status of our issue and was told the owner of the company, Doug, would call me. He did the next morning and told me that they would make sure to fix the problem to our satisfaction. The next day a second technician, Glenn, arrived and in short order fixed the problem with the leaking faucet. I was very impressed with a number of items in the above relationship: 1. That Amanda Plumbing took the lead to actively determine the status of open issues of the departed technician and did not wait to hear from the customer. 2. That the owner of the company called and committed to complete the repair to our satisfaction, even if it meant replacement of the faucet. 3. That every time we were to be called and every time a service was scheduled, they were completed promptly, professionally, neatly and in good spirits. In any situation involving repairs, many things can happen to work against success. For me, the measure of a great company is how it responds to the problems and in that regard, Amanda Plumbing is superior.
Description of Work: We needed a number of small plumbing repair and installation jobs done in our 15 year old home. These included slow running drains, dripping faucets, running toilets and installation of a new gas line for a dryer.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$550

TERRY C.
01/2015
5.0
plumbing
  + -1 more
We have used Amanda plumbing for years and have found them to be very responsive to our needs. They are honest about what needs to be done and they make the repairs in a timely manner. They are a great crew to work with and do the job right. I seldom make recommendations, but in this case I have no reservations!
Description of Work: Replaced a sump pump

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$120

Peter E.
01/2015
5.0
plumbing, water heater repair
  + 0 more
They were very professional in their conduct and way of talking. It was great to have them clearly explain how everything worked.
Description of Work: They replaced our two 40 gallon natural gas water heaters in our basement. They re-plumbed the pipes to balance the load and also helped trouble shoot a few questions we had with a few other areas, e.g. kitchen sink. They also cleaned up and removed all the old tanks and piping.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,600

carmen G.
01/2015
2.0
plumbing
  + -1 more
I was a repeat customer of Amanda Plumbing. Around 7 am today, I used the schedule appointment feature on Angie's List to attempt to schedule an appointment. I did not hear back for several hours, but got a phone call at 2:52 pm. The receptionist informed me that she couldn't figure out how to reply back via Angie's list, but that she had scheduled me for Wednesday (it is currently Monday) in a window of noon to 4 pm. I let her know that I needed to check with my husband to see if our schedule would accommodate that, since one of us would have to take off work, and call her back. I called back at 4:18 pm the same day to schedule for Friday. The receptionist informed me that she was driving and I'd have to call back tomorrow. I asked her if she knew off the top of her head if that may be available, and she rudely informed me that "I am driving, you will have to call back after 7:30 am tomorrow!", basically making me feel unimportant and unwelcome as a customer. I do not understand, if customer service cannot help me, why are they answering the phone? I would have rather have left a voice mail and gotten a call back tomorrow, instead of feeling belittled. I called the competition and promptly got an appointment (not a window, an actual appointment) for 9 am on Friday. Sadly, no longer a repeat customer of Amanda Plumbing.
Description of Work: Requested to schedule an appointment, which was not accomplished.

Rating CategoryRating out of 5
professionalism
1.0
responsiveness
2.0
punctuality
2.0


Nanci L.
12/2014
4.0
plumbing
  + -1 more
It was okay. The backyard after they tore it up, they didn't do a very good job putting it back. We were a little disappointed with that. There is still some recession as to where it was and it's years later after they finished.
Description of Work: They had to do some outdoor digging in the yard and underneath our driveway to do drainage work.

Rating CategoryRating out of 5
quality
4.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Contact information

4425 Columbus Pike, Delaware, OH 43015

http://www.amandaplumbing.com

Service hours

Sunday:
12:00 AM - 12:00 AM
Monday:
12:00 AM - 12:00 AM
Tuesday:
12:00 AM - 12:00 AM
Wednesday:
12:00 AM - 12:00 AM
Thursday:
12:00 AM - 12:00 AM
Friday:
12:00 AM - 12:00 AM
Saturday:
12:00 AM - 12:00 AM

Licensing

Bonded

Insured

Licensed*

Trade License Number
49045
Trade License Locale
Ohio
Trade License Authority
Ohio Construction Industry Licensing Board
Trade License Expiration
03/31/2021

Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
Yes
EPA Lead-Safe Certified
No
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Plumbing,
Drain Cleaning,
Water Heaters,
Wells and Pumps,
Natural Gas Lines,
Kitchen and Bath Remodeling,
Sewer Cleaning,
Drain Pipe Installation,
General Remodeling

FAQ

Amanda Plumbing Sewer & Drain is currently rated 4.8 overall out of 5.

Sunday: 12:00 AM - 12:00 AM

Monday: 12:00 AM - 12:00 AM

Tuesday: 12:00 AM - 12:00 AM

Wednesday: 12:00 AM - 12:00 AM

Thursday: 12:00 AM - 12:00 AM

Friday: 12:00 AM - 12:00 AM

Saturday: 12:00 AM - 12:00 AM

Amanda Plumbing Sewer & Drain accepts the following forms of payment: Check,CreditCard,Financing Available
Yes, Amanda Plumbing Sewer & Drain offers free project estimates.
Yes, Amanda Plumbing Sewer & Drain offers eco-friendly accreditations.
No, Amanda Plumbing Sewer & Drain does not offer a senior discount.
Yes, Amanda Plumbing Sewer & Drain offers emergency services.
Yes, Amanda Plumbing Sewer & Drain offers warranties.
Amanda Plumbing Sewer & Drain offers the following services: Sewer, Drain, Water and Gas Lines. Toilets, Showers, Bathtubs, Sinks, Faucets, Water Heaters, Tankless Water Heaters, Sump Pumps, Underground Lines, Backflows, Water Meters, Vanity and Pedestal Sinks, Well Pumps, Pressure Tanks, Drain Cleaning, Video Camera Inspection, Backflow Testing, Leak Detection, Remodeling, Sewer Jetting, Winterization/De-winterization, Frozen Pipes, Mobile Homes, Smoke Test, Plumbing Rough In and more........
Heating & Cooling. Septic Tank Cleaning

Contact information

4425 Columbus Pike, Delaware, OH 43015

http://www.amandaplumbing.com

Service hours

Sunday:
12:00 AM - 12:00 AM
Monday:
12:00 AM - 12:00 AM
Tuesday:
12:00 AM - 12:00 AM
Wednesday:
12:00 AM - 12:00 AM
Thursday:
12:00 AM - 12:00 AM
Friday:
12:00 AM - 12:00 AM
Saturday:
12:00 AM - 12:00 AM