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Alert Lock & Security

4.5(
12
)

Locksmiths, Glass and Mirrors, Home Security Systems

About us

Additional Charges May Apply For 24Hr. Emergency Service.

Business highlights

41 years of trusted experience
Emergency Services Offered

Services we offer

Locksmith & Installation of Alarm Systems and camera w/ recording systems.

Services we don't offer

generation of automobile keys

Amenities

Free Estimates
Yes
Warranties
Yes
Senior Discount

10.00

Emergency Services
Yes

Accepted payment methods

American Express
Check
Discover
MasterCard
Visa

Reviews

4.512 Reviews
Write a review
Number of StarsImage of DistributionNumber of Ratings
5
75%
4
0%
3
0%
2
8%
1
17%
Rating CategoryRating out of 5
quality
4.6
value
4.3
professionalism
4.5
responsiveness
4.5
punctuality
4.6
Write a review
Showing 1-12 of 12 reviews
Lynn B.
12/2016
5.0
locksmith
  + -1 more
Great! I called them and in a couple of hours they were there to change our locks.
Description of Work: We needed all of our locks rekeyed on our new house. They would have even been there sooner but they said they were so dirty from a previous job that they wanted to change their clothes before coming.
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$127
Jana W.
04/2014
5.0
locksmith
  + -1 more
unknown
Rating CategoryRating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
DONA R.
04/2014
2.0
locksmith
  + -1 more
I called for them to came and put a new lock on my storm door. The man came and looked at the lock. Said he didn't have any way to repair but would get back to me. Never heard from him again. Ended up fixing it myself.
Description of Work: .
Rating CategoryRating out of 5
professionalism
1.0
responsiveness
1.0
punctuality
4.0
Jason B.
11/2011
5.0
locksmith
  + -1 more
They did a great job and cleaned up their mess. I would use them again.
Description of Work: Alert installed deadbolts on two doors in our basement.
Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$200
Christine F.
04/2011
1.0
locksmith
  + -1 more
No response received.
Description of Work: Sent request via e-mail for quote and information to assist me and was never contacted back. Used someone else referred by friend because no response received.
Rating CategoryRating out of 5
responsiveness
1.0
ANDREW & MARIANNE S.
03/2011
5.0
locksmith
  + -1 more
See above.
Description of Work: We have a sliding door that wouldn't lock. It is a foreign made door and parts are no longer available. I checked with other companies and they had no idea how to repair this. Alert Lock knew over the phone about this type of door/lock and had previous experience; able to fix the problem without replacing the door or adding new locks. It has worked great!
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$150
BONNA S.
10/2008
5.0
locksmith
  + -1 more
The work Alert did for us was great, especially with the side door as it wouldn't lock. We were leaving soon and they came right away and got the work done on the door so we could lock it when we left. I would recommend them.
Description of Work: They adjusted our door so the lock would line up. They also rekeyed two doors - a side door and the back door coming in from the garage.
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$183
Laurie C.
07/2007
5.0
locksmith
  + -1 more
The service was incredible. I needed the locks changed immediately and called Alert the day before a holiday. I had called 10 other companies prior; each were booked and couldn't get to my house until after the holiday. Alert was at my house within 2 hours and got the job done within 1/2 hour.
Description of Work: My locks on all outside doors were rekeyed.
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$120
JUDY H.
07/2005
5.0
locksmith
  + -1 more
PRICE WAS VERY REASONABLE FOR WHAT HE HAD TO DO.
Description of Work: THEY CAME AND CHANGED ALL OF OUR LOCKS FOR US WHEN WE MOVED. VERY PROFESSIONAL, PROMPT AND THEIR PRICING WAS GOOD.
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$150
GABRIELLE B.
06/2004
5.0
locksmith
  + -1 more
THEY WERE PERFECTLY SUFFICIENT.
Description of Work: THEY FIXED A LATCH ON A DOOR.
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$45
04/1999
5.0
locksmith
  + -1 more
GREAT SERVICE FOR MANY YEARS
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
CYNTHIA H.
08/1998
1.0
glass repair
  + -1 more
GAVE A HIGH ESTIMATE, PUT ON STANDBY LIST--NO SPECIFIED WORK DATE. PAID $100 DEPOSIT. WHEN MEMBER TRIED TO CANCEL, COMPANY TRIED TO CHARGE HER 1/3 OF THE CONTRACT PRICE. THEY ALSO SENT TWO MEN TO HER HOUSE TO "STRONG ARM" HER.
Rating CategoryRating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0

    Contact information

    216 N. Sandusky St., Delaware, OH 43015

    www.alertlockandsecurity.com

    Service hours

    Sunday:
    Closed
    Monday:
    8:00 AM - 5:00 PM
    Tuesday:
    8:00 AM - 5:00 PM
    Wednesday:
    8:00 AM - 5:00 PM
    Thursday:
    8:00 AM - 5:00 PM
    Friday:
    8:00 AM - 5:00 PM
    Saturday:
    9:00 AM - 1:00 PM

    Licensing

    Bonded
    Insured
    Eco-friendly Accreditations

    LEED Accredited Professional
    No
    Energy Star Partner
    No
    EPA Lead-Safe Certified
    No
    Use Green Products or Work Practices
    Yes
    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.

    Service Categories

    Locksmiths,
    Glass and Mirrors,
    Home Security Systems

    FAQ

    Alert Lock & Security is currently rated 4.5 overall out of 5.

    Sunday: Closed

    Monday: 8:00 AM - 5:00 PM

    Tuesday: 8:00 AM - 5:00 PM

    Wednesday: 8:00 AM - 5:00 PM

    Thursday: 8:00 AM - 5:00 PM

    Friday: 8:00 AM - 5:00 PM

    Saturday: 9:00 AM - 1:00 PM

    Alert Lock & Security accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
    Yes, Alert Lock & Security offers free project estimates.
    Yes, Alert Lock & Security offers eco-friendly accreditations.
    No, Alert Lock & Security does not offer a senior discount.
    Yes, Alert Lock & Security offers emergency services.
    Yes, Alert Lock & Security offers warranties.
    Alert Lock & Security offers the following services: Locksmith & Installation of Alarm Systems and camera w/ recording systems.
    generation of automobile keys

    Contact information

    216 N. Sandusky St., Delaware, OH 43015

    www.alertlockandsecurity.com

    Service hours

    Sunday:
    Closed
    Monday:
    8:00 AM - 5:00 PM
    Tuesday:
    8:00 AM - 5:00 PM
    Wednesday:
    8:00 AM - 5:00 PM
    Thursday:
    8:00 AM - 5:00 PM
    Friday:
    8:00 AM - 5:00 PM
    Saturday:
    9:00 AM - 1:00 PM