The Flowerman

I arrived at Flowerman right before closing Which I know is probably bad form but I could not have been more welcomed by the staff which included the owner, Steve. The flowers (Asian Lillies and Roses) were awesome and the service was even better. Can't recommend enough. Oh, the prices were extremely reasonable too. What's not to like?

It went terrible. It took a while to get their money back. We met with them several times and they promised all these things and then never came through.

My daughter got married on June 20th and we purchased fresh flowers from Flowerman for the wedding. I have florist experience having worked in my sisters shop when I was younger. The wedding coordinator was not easy to work with; the attitude was "my way or the highway." My daughter called to add flowers to the order about 3 weeks before the wedding date and I just happened to go over to the Flowerman to add a couple of things myself. No record of my daughter having called or of any additions so I took care of that. I went to pick up the flowers 2 days before the wedding and was planning on doing the work at home which I did but thought they might be willing to hold the arrangements for me until Friday the 20th. Once you take the flowers, they will not help you out; even with storing them in their fridges-which we were not told. So I asked if I made them there could they store them and again the answer was no. As a customer you have the option of taking the flowers and doing your own work or you can take a class (for extra money) and make your arrangements at the business and they will store them for you. I would have paid them the money for the class if they would have stored my flowers for me once they were done, but that was not an option. I was just left with the feeling like a lot of customers-'well we have your money and here are your flowers now just go away and leave us alone.' I also was given old flowers that were not fresh-such as roses that were already bloomed out and hydrangea that were wilting. So buyer beware-I could have gotten fresher flowers at a wholesale store and not have been treated so rudely. Needless to say I will not buy flowers from this business again. The sad thing is the amount of floral arrangements was small; it wasn't like she had a ton of attendants which would have amounted to a lot of bouquets and arrangements. We did potted plants for the tables and purchased these from Berns in Middletown and they were extremely helpful-left me with a good feeling about their business.

Communication at first was not clear. They came in high $$$ on the arrangements I would have liked them to arrange, by trying to make them larger than what was requested. All else, smooth sailing. The staff were helpful, and we had an overall pleasant experience.