A hardworking city like Dayton, Ohio deserves hardworking home improvement professionals to take care of their remodeling needs. At Improveit Home Remodeling, we take hard work seriously, so whether you’re looking for the best vinyl window replacement in Kettering or a beautiful bathroom remodel in Vandalia, Improveit has a team ready to update your Dayton-area home. With more than 30 years of Ohio window replacement and bathroom remodeling under our belts, our clients have included families stationed at Wright-Patterson Air Force Base, faculty and staff at the University of Dayton, and smart homeowners like you looking for the highest quality remodeling for the best value. With Improveit, you’ll get just that and more.
1 day shower and bath systems, Energy-efficient replacement windows, bathroom remodeling, cabinet refacing., countertop replacement, entry doors, kitchen remodeling services, replacement tubs and showers, walk-in tubs
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Number of Stars | Image of Distribution | Number of Ratings |
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76% | ||
10% | ||
3% | ||
3% | ||
7% |
"We’re glad you wrote a review letting us know about your experience. We encourage this type of valuable feedback, and appreciate you taking the time to share it in detail. We use it to address the areas of our business that don’t fit with our promise to deliver a 5 star experience from initial in-home consultation through lifetime service after installation. While we can’t turn back the clock and give you and your family your evening back, we can assure you that we’ve taken swift action regarding your concerns. We don’t want anyone to feel anything less than glad we are there. While this not an excuse, the representative assigned to your home was fairly new. Not a hall pass by any means, but perhaps some context into the actions taken not being in line with how we’ve operated for the past 31 years. I appreciate you taking the call from our Director of Sales. We felt it important to personally apologize to you and your family. As President of the organization, I would love the chance to speak with you so that I can better understand what happened to ensure we avoid a future repeat occurrence. If nothing else, I’d like to also express my gratitude for your understanding. I look forward to having the chance to connect with you soon. Thanks again for sharing your experience and being open to discuss your feedback with me. Sincerely, Seth Cammeyer President"
"Thank you for sharing your experience with us so that we could address your concerns. It is true that our average in-home consultation takes around 60 to 90 minutes. However, it is highly dependent upon the material that needs to be covered based on the customers' familiarity with the products they are considering, how our Company and its products are different, and the amount of questions and educational information that needs shared to ensure the most educated buying decision, whether that be now or in the future. We don't train our representatives to defame the competition, use high pressure tactics, or share personal experiences. Please accept our sincere apologies for being a part of this inappropriate behavior and know that we have taken swift action to rectify the situation. Again, thank you for bringing this matter to our attention. If I can provide any additional assistance, please don't hesitate to reach out to me directly at 6142915400. Seth Cammeyer, President"
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