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From start to finish, dealing with this company was a nightmare. I didn't receive the settlement statement until the morning of the day closing was scheduled. It was incorrect. We went back and forth three times, and it was still incorrect after three revisions. By that point, we were out of time before the closing. I was told by both the bank and my realtor to go to closing and the title agent there would sort it out. When I arrived at closing, I told the title agent, Jerry Boggs, that the settlement statement was incorrect. He refused to even consider that it was wrong, would not go through the numbers with me, and repeatedly stated that I was wrong and the statement was fine. This is a breach of his fiduciary duty; if either party states that the settlement statement is wrong he had a duty to remedy the situation. Not only that, but he was incredibly rude the entire time. We went forward with the closing, since I was being undercharged and the seller did not appear to care that he was being overcharged, as he did not raise any objections even after being informed the numbers were incorrect. Later in the closing, I objected to a statement that Jerry Boggs had made, because it was wrong. He told me repeatedly that I was wrong, he was right, and then stated, "you're just going to disagree to everything, aren't you?" Overall, this company, and in particular Jerry Boggs were incredibly unprofessional and disrespectful. I will never use this company again, and would advise anyone thinking of using them to look elsewhere. It's hard to believe that they're still in business with these unethical and unprofessional employees/practices.

From start to finish of our closing Lisa was excellent and had everything running smoothly. All the paperwork was in order and we got it all done in about an hour. We even got to visit with the sellers afterwards. We closed very quickly with the title being processed and recorded immediately.