Approved ProExtreme Heating And Air Conditioning
About us
***Extreme Heating & Air Conditioning serving Northern Cincinnati & Dayton since 2004.*** your time is our number one priority. But it's not our only priority. Throughout our company we've designed systems and procedures to ensure your complete confidence in calling upon us to serve your heating and cooling needs. Please call us today to schedule your appointment We truly care about our customers. Our knowledgeable and friendly employees are professional and pay great attention to detail. They treat your home like their own and will provide prompt, quality service. We have the best technicians in the Northern Cincinnati and Dayton-area, Nate Certified, Factory trained, Drug tested, Background and Credit checked for your protection. WHY CHOOSE EXTREME? Flexible time slots NATE certified Technicians Direct Pricing No overtime fees Free quote
Business highlights
Services we offer
Furnace & Heating Services Repairs and Installation Air Conditioning Services Repairs and Installation Heat Pumps Services Repairs and Installation Thermostats Services, Humidifiers Services, Air Duct Cleaning, and Dryer Vents Cleaning HVAC Maintenance Plans - Yearly HVAC Inspections and Real Estate Inspections Indoor Air Quality - Whole Home UV Air Purifiers, Polarized Media Air Cleaners, Humidification Control
Services we don't offer
Unfortunately we do not offer assistance with Water heaters, boiler systems, radiant heat, geothermal. We also do not sell parts.
Amenities
Eco Friendly Accreditations
Yes
Emergency Services
Yes
Free Estimates
Yes
Warranties
Yes
Accepted Payment Methods
- American Express
- Financing Available
- Check
- Visa
- Discover
- MasterCard
- 51
Assorted photos uploaded by Extreme Heating And Air Conditioning
| Number of Stars | Image of Distribution | Number of Ratings |
|---|---|---|
| 84% | ||
| 10% | ||
| 3% | ||
| 3% | ||
| 1% |
Filter reviews by service
"Your home's heating and cooling system and using contractors in general can be confusing, but we like to use the analogy of your car. Just like your car, your furnace requires routine maintenance, so our Tune-up is like getting the oil changed on your car and a service call requires a little more experience and diagnostic ability, a technician needs to determine the problem and correct it accordingly. It is similar to hearing a grinding noise on your car and taking it in to find out what is wrong and the possible solutions to fix it. I am glad we were able to assist you with your home's heating and cooling system, and I hope you know no matter what the need is service, maintenance, or new installation we are here to help."
"We are so glad you were able to find us through your local Lowe's, we do our best to be easily accessible to the community. We appreciate the opportunity to earn your business and are excited to gain you as a customer, Welcome to The One Hour family!"
"I am very sorry for your wait, this sometimes happens in our line of work with the first cold front of the year & the influx of new installs. But I am very happy that the install went well, and that our team handled the job in a professional manner. Congratulations on your new system & clean ducts, Enjoy!"
"Thank you for the review, I understand your frustration over the cost of R-22 refrigerant. Due to the phase out of R-22 the cost to dealers like us have went up 10x over the last 2 years. Your cost breakdown was 2 pounds at 90.00 each (we have found that our prices are in line with most companies). Joe the Comfort Advisor that gave you the estimate is very nice I’m sorry you felt he wasn’t 100% professional I would be happy to discuss this with you in more detail. I can be reached at 937.426.7399 or you’re welcome to stop in anytime at our Beavercreek location at 712 N.Fairfield Rd. Beavercreek, Ohio 45434. We welcome the opportunity to earn your business, we take all reviews seriously and always strive to get better. Thank you, Doug Washburn"
"We appreciate our customers, and understand we don't have a business without you so we do our best to not turn our backs on our customers and let them know we will be there as long as they need us. We do our best to respond quickly to our customers needs, it is one more way that we can say thank you for your business and more importantly your loyalty."
"Thank you very much for taking the time to post this review, it means a lot to our company and I love passing on these positive reviews to our comfort advisor and installation technicians. We are truly thankful for the opportunity to earn your business and have enjoyed working with you. Enjoy your new heating and cooling system and feel free to call with any questions or concerns."
"We are happy to here you enjoyed your free estimate from Larry, our Comfort Advisors understand buying a new cooling system for your home is a big decision, so we provide up front pricing (no hidden cost) so you can make the best investment decision for your home. Congratulations on your new A/C!"
"As a company we take great pride in being punctual, we value our customers time and in the event we would run late to an appointment we would certainly call ahead and make the client aware. This was not the situation in this instance. The appointment was set for 6/10/2013 at 5:30pm. We called while in route, there was no answer so we left a message. We arrived early for the appointment, either nobody was home or they didn’t answer the door. Our sales Rep “Joe” waited 45 minutes and even called while still at the home. You then called later saying nobody showed up and rescheduled for the 14th at 10:00am and then cancelled that appointment and rescheduled for the 19that 2:00pm. Further complicating things by saying the estimate was for repair, once again this is not correct, you clearly stated you wanted an estimate to replace your system, we would be more than happy to send a service tech out to diagnose your system although there would be a service fee involved. Sorry for any confusion but clearly your tenant isn’t clearly relaying the information back to you… Dealing with owners and tenants can be difficult I understand information can get lost in translation. We sincerely hope you were able to get your situation with the air conditioner taken care of. Best wishes. Doug Washburn"
"We are very sorry you feel this way, when you called in you said your air wasn’t working, so instead of sending a sales representative over we set you up with a service call to try to repair your system first. You were told over the phone this would be $69.00 ($89.00 reduce to $69.00 since you are a club member). When the technician arrived and diagnosed the problem, (the repair was going to be costly) you then decided you wanted an estimate which he in fact did give you while he was there. He also stated it wouldn’t be a problem to credit your $69.00 toward the purchase of a new system (this is a pretty common practice). Our policy is estimates for replacement are free; we never charge for an estimate, we do however charge for our technician’s time on service repairs. I can assure you that you were not charged for the estimate. We strive for 100% percent customer satisfaction but we know there are instances when we fall short. We truly hope you are happy with your new system and that it provides you with years of comfort. Respectfully, Doug Washburn"
"We are so happy we had an opportunity to earn your business and hope you will be lifelong customers. We are also very excited to hear you had such a positive experience with Joe, we say "Joe Knows" (Bo Jackson Reference) because he knows his heating & cooling. We are also very glad you mentioned we are reasonably priced, because we may not be the cheapest price every time but we do have competitive pricing on Trane equipment and no hidden costs or fees with outstanding installers. Thank you again."
details: initial consult was great. Joe answered all of our questions. we picked what we wanted for our new AC system and set a date of the 24th. there was a minor scheduling mishap because it appears as though our install was put in their system for the 25th but we were told it would be the 24th. I called late on the 24th and that's when the mishap became known. Lacey (i think was her name) apologized and told us to expect someone between 9 and 9:30 the next day. Dave and Bill ( i think ) showed up extra early the following day ( at around 8, way before the 9 AM estimate )with an edible arrangement thing and an apology which was greatly appreciated. install took around 4 hours and they explained what they were doing and answered any questions i had. great service, nice people, fast install, just all around very pleasant and no headache. I would definitely do business with them again.
I can't really comment on price since i didn't get competing bids but i'll pay extra to get "all the perks" ( ie; service, niceness, punctuality and so on ) that these guys provide.
also, if anyone at One Hour reads this, give the guys who did my job a raise because they kicked *** and took names.
"Extreme's One Hour is so thankful to have such wonderful customers like you! We are so happy to hear you had such a positive experience and were able to get your A/C installed in time for the holiday weekend. I will make sure everyone of our team members that you mentioned knows what an amazing job they did and to keep up the good work."
"We are happy to hear you had such a positive experience getting your air conditioning updated. And as you noticed because we are a mid-sized business we have the ability to provide fast service but we are still small enough to check the quality and completeness of our installs. Thanks again for your business and positive review."
"First, we want to thank you for the opportunity to earn your business. Secondly, I would like to thank you for being so understanding, unfortunately there can be set backs from time to time like most major home remodel/installation projects but we do our best to handle the situation as quickly as possible because that is not a stress or responsibility we expect any of our customers to take on."
"Any time one of our customers is dealing with a no heat or no air situation we do our best to handle them as soon as possible, we guarantee same day but we understand the sooner the better on extreme temperature days and we do everything we can to accommodate. Thanks again for your business and I hope you fins relief knowing you have a heating and cooling company you can rely on."
When he returned he was here for approximately 3 hours which is what he had told us it would take. He showed me the parts that were replaced and there was no question that the work was needed. We signed a service contract that day and this gave us a discount on that day which almost covered the cost of the contract.
He was very neat and clean (wore shoe protectors). There was no mess when he left.
"We had a great time at the Springboro Expo and it sounds like you did too. I am glad you had an opportunity to meet Joe and that he was able to help you gain back the comfort in your home at a reasonable price. And remember we are, “Always on time…or you don’t pay a dime!” so you can count on us."
"Gas leaks are no joke, and we are happy to help anyone at any time especially when it comes to safety. We would hate for a customer to not feel comfortable calling to ask us a question or tell us a concern in fear of a fee."
"Thank you loyal Angie’s List customer for utilizing our coupons! We are so excited to help our fellow AL’ers and we are glad to hear you had such a pleasant and affordable experience with our company."
"Everyone at Extreme's One Hour, from our schedulers to our service and repair technicians, respects the value of your time and understand when your system is not operating correctly you do not want to wait for the diagnosis. We are also happy to hear that our customers testimonials lead you to our company, and that our employees were able to answer any questions you may have about your system."
Our utility bills have gone down and the house satys coller in the summer and now warmer in the winter than it ever has been.
Thanks Extreme One- Hour; you did what you said you would do and you did it right th first time.
"We understand what it is like with no air conditioning and we are glad we could bring comfort back into your home on a long hot summer’s day. The Extreme’s One Hour team does believe any job worth doing is worth doing right the first time, so we do everything in our power to not have to return for service after a new installation."
After he finished, I set my thermostat to 70 and waited to get warm. Then, at 65 degrees, my furnace shut off. All night and the next day, the furnace would get to 65 and shut off. Of course at this point I was really worried that I made a bad decision.
I worried for no reason. I called One Hour on Sunday morning (Super Bowl Sunday no less). I explained the situation. Half an hour later they were at my door. The tech (different from the first tech) determined that there was a soot build up that was causing the sensor to think that the furnace was overheating and shut down prematurely. Opening up the ducts and cleaning this out would have cost me more money had they done it on the first trip, but since they missed it, I was not charged another dime.
I did not tell the tech at the time, but that was a make or break moment. The most important quality's that I look for in a service provider are honesty and integrity. I was ready to dig in and argue that I should not have to pay more money. I hate when I have to do that. One Hour did not make me argue. They knew that it was not right to charge me, so they didn't. That goes a loooooooooong way in my book. Next time I have an issue with my heat or air, they will get the call!
"First we want to thank you for the opportunity to earn your business, we do our best to hire ethical technicians that we feel will represent the Extreme's One Hour Team with Honesty and Integrity. Service can be a complicated thing, but we are happy we were able to help you in time for The Superbowl."
"The Extreme's One Hour Team understands the value of our customers time, and we do our best to react quickly to resolve any/all no heat calls. We appreciate your business and hope you have time to enjoy the comfort of your home in 2013."
"Repair verse replace is always a difficult financial decision, but I am glad Rick was able to assist you in that decision, and that our comfort advisor was able to find you a great solution within your budget."
"I am glad you found our technician to be informative; we do our best to educate our customers so that they feel more confident about the heating and cooling system as well as their home’s filtration system. And it sounds like you found some new/alternative filtration that will bring you more comfort, and we are happy to be a part of that, so thank you!"
The first thing I did was check Angie's list. One Hour Heating and Air had an excellent rating and a coupon. I called and they gave me a time for an appointment. 2 men came and fixed our problem and explained everything clearly. They were wonderful!
"They say one of the worst things is coming home to a dirty house, but the people who say that have never came home to a broken furnace. The One Hour team understand the value of your time and home and we are more than happy to come out, return the comfort to your home and give you the peace of mind you had before you left for vacation."
Licensing
State Contractor License Requirements
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our Find Licensing Requirements page.
*Contact business to see additional licenses.