HEAVENLY TOUCH MAIDS

It went great.

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The ladies that went to clean the house did a great job on cleaning the bathrooms, cleaning the floors, and cleaning inside the kitchen and bathroom cabinets and drawers.
When the ladies were finished, they asked me to check for things that they may have missed. I made the mistake of not checking everything thoroughly, as I assumed that the 75 point checklist mentioned in their website (http://heavenlytouchmaids.com/checklist.htm) would be covered without me having to check for that. 
In my case, some of the blinds were not dusted, and some of them were. This is probably why I missed this, as the ones I checked for may have been the ones they cleaned. Also the cobwebs were not removed.
In summary, I would recommend their services, just make sure you check everything thoroughly before they leave. It should not be this way, though, as the 75-point checklist should be completed without the customer having to check for that.

I have had Heavenly Touch Maids cleaning service for a year now and am very pleased. I wa afraid that having such a large home cleaned would be too costly, but they do a great job for under $90 every two weeks. They clean two and a half baths, dust and vacuum four bedrooms, a hall, stairs, a family room and office. They dust, vacuum and mop two rooms and a large foyer that have  hardwood floors. They also do some extras each visit when time permits.
The staff is punctual and friendly.  Debbie calls if they will be delayed for any reason (which is seldom) and she calls the day before each scheduled cleaning to remind me they are coming the next day. One member of the two-member crew is a regular that returns every cleaning.
During my three-month neck surgery recovery period this past summer, I had the service do a shortened cleaning between the full cleanings. Debbie was very accommodating with this and priced it fairly.  I have requested additional services now and then and have always been pleased with the quality and price of these extras, too.
I am comfortable with her employees in my home and happy with the quality service she provides. 

Used Heavenly Touch for about 2 years and the overall quality was very good at times but more often than not was not thorough and there seemed to always be missed areas.  There is a lot of turn over in my opinion in 2 years of every other week cleaning we probably had between 15-20 different woman in our home (because it's a 2 person crew).  If it was a time when we had a great team leader than our home would shine & be to our liking, but other times there would be major misses (not vacuuming the master bedroom, fingerprints/dog nose prints left on front windows by front door, office desk not dusted), etc.  I will say that  everyone was always delightful & friendly & seemed to be hard working, always polite and very trustworthy.  
The service just was too inconsistent that I had to cancel.

In the beginning the owner seemed organized, well-versed in the ins and outs of cleaning and managing personnel.  She provided the two young ladies with a check list to clean our home.  I was quoted a price for the job (not an hourly rate).  The first time i was not at all thrilled with the job that was done.  I wasn't going to have them back, but Debbie talked me into giving them another shot.  The second time went better, but that time and each time after that i started noticing substantial "misses" in their performance.  They were coming ever other week and two times in a row they never touched my first flour laundry room which is right by the door.  After their 2nd to last visit i realized my Master Bedroom fan had long dust bunnies hanging off of it ... it had NEVER been cleaned since i hired them.  They weren't wiping obvious things like fingerprints on sliding glass doors, they did a terrible job on my hard wood floor the first time.  They are very young girls, sweet and respectful, but always talking about the drama in their lives.  Often times to the point that they don't know what each other has or hasn't completed.  On two separate occasions I notice they are putting on their coats to start carrying out their cleaning supplies and I had to tell them that something wasn't done.  Once it was that my Master Suite was never vacuumed!  How do you miss that?  I was feeling like i had to babysit them.  Constantly walk around and make sure things were getting done.  And that makes it not worth paying someone else to do it.  I talked with Debbie each and every time and the last time I was very frustrated.  I explained to her that i was quoted a price for the job which included the fans, the fingerprints off the windows, the laundry room.  But each time these items weren't done, I wasn't offered any money back.  Even after pointing it out to her, all she said was "I gave you the new customer discount."  That's all well and good, but that discount was offered on the basis "your're a new customer and here's a discount, but if we do a lousy job it's also a concession".  So enough with the frustration.  I had to cancel on her last week (last minute) because we had drywall work being done, and I received no response from her.  So that was the last straw.  I just called out of courtesy to let her know we were no longer going to use her and she basically just said "OK, goodbye".  And I'd say that pretty much sums it all up.  Talks a great game, but can't bring it.

I like them pretty well. I would recommend them to anyone.

Everything went very well. I had called another provider that I had used before and they were unable to come as they were too booked up. By sheer luck, I was able to find this provider.

I went with Heavenly Touch because they were ranked so highly on Angie's list. They did a great job cleaning base boards, backs of doors and behind furniture. I would use them agin or recomend highly them to freinds.

It's a great company. I think that they are attentive. I trust them to come into my house when I'm not there. We've never had any problems. When I am there, they seem enthusiastic about doing the job and they're always busy. The place looks great. They're great. They work with you in the scheduling so I like them. Whatever they charge, my wife thinks it's worth it and I do too. It's A across the board. I don't have anything negative to say about them.

I was very disappointed  with the first home they cleaned. It was a rental and I told them It would need a lot of work.
While they were cleaning I was busy cleaning the garage and basement. I made the mistake of thinking they would do a good job so I did not check their work. I moved into this house 2 days later only to to find many missed places.
Examples : Bathrooms - door only cleaned on one side , one drawer wiped out the others missed or under a sink , window ledge cleaned but not the edges of the window.    Living room - the shelves that were eye level were wiped clean but the upper shelves were left untouched.
Floors were mopped but should have been mopped a second time - I had to do it myself the next day! I could go on but you get the idea.  When I voiced my concerns to the owner she did not even say sorry but simply stated she reminded them that it was easy to miss one side of a door.  The second house was cleaned better by a different crew.

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Debbie's team arrived promptly at 8:30 and worked continuously throughout the morning.  Two additional ladies arrived to assist in completing the job.  They were professional, they knew what to do, what products to use.  Great job!  And what a relief not to have to do it ourselves.

Spring cleaning. House is clean!....especially Sun porch. Gave a B rating just because of some spots missed. Very friendly and courteous.

I called on Monday to request help on Thursday and by the end of the day a time was scheduled.  Crew arrived promptly and completed the work as requested.

Easy scheduling. Arrived on time and did a very professional and complete deep spring clean of our home.
Windows, screens, baseboards,  the works.
This was our second experience and was a job well done.

They were fine. They were timely. I needed someone right away. They did a fine job. I actually plan on using them again.

Everything sparkled and I was pleased with their attention to detail. Very nice ladies.

I was very satisfied with the crew who came to my house.  They were punctual, friendly in a professional manner, and very thorough.  It was a large job and I felt that they listened to me when I explained the aspects of the job I wanted them to concentrate on.  We will be putting our home on the market shortly and I hope when it sells to be able to get this group to clean the next property before we move in.  I highly recommend this service.

They were on time, professional, hard workers and did a great job.

Always ask for suggestions.  Very friendly people working for Heavenly Touch.

See above! Yes, we were satisfied with our first cleaning time! Hope this continues!