Trudeau's Fence Co

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Let's start with the positives - the final product is beautiful. The fence is better than we had planned, installed perfectly
and exactly what we had envisioned. The crew was professional, kept the yard clean, only caused very slight damage existing plantings - which are many, and in their way. The job leader checked in with us regularly and came out within a week of completion to check the quality of the work. And they were fast! I can't say enough about the quality of the install.
The disappointing side to our experience was the miscommunication and lack of communication with the office and our sales person. We had some unique concerns that we needed their help with. Which we expressed clearly in person and again by email and phone conversations. They agreed to everything, yet when install day came, it was like they never heard us. Our planning agreements never seemed to make it to the install crew. Which created scheduling problems and concerns with our neighbors. We just felt that when spending this much money, we expected the planning and coordination to be as perfect as the actual install work.
Unfortunately, based on this experience, I would not use them again. Which is a shame because of the expert installation. But it wasn't worth the hassle we ran into getting there. I would recommend their finished production, but know that if you have any special circumstances, you may have challenges, at least based on our experience.

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We are very pleased with Trudeau's Fence Company's work.

The existing privacy fence between our driveway and our neighbor's driveway had fallen into disrepair and needed to be replaced; the existing fence had an attractive (if irregular) configuration, and landscape plants on both sides had been planted along the fence over the years. We wanted the new fence to have the same configuration as the old fence; we anticipated that this might be difficult, as the fence was not a straight-line and the space into which it was built was tight.  

Trudeau's experienced crews worked long and hard, with evident attention to detail, and were professional and efficient. I asked that some of my established landscape plants be spared, if possible - and I didn't realize until I saw the work being done how difficult it would be to avoid damaging them. The crews did, somehow, avoid injuring those plants (boxwoods, small tree, peony bushes). The work took two and a half days. The crews cleaned up after the work was done each day. The new fence is exactly what we wanted, obviously well and sturdily made, and looks beautiful (we've gotten a couple compliments on it already!). I recommend Trudeau's Fence Company, and will call Trudeau's if and when I decide to fence any other part of my property.

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I am completely satisfied with everything that they did.  The clean up was fabulous; they picked up everything and spread the dirt around.  They did a first rate job.

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Trudeau's installed a beautiful high quality picket vinyl fence for me at me new home.  I moved to a new home and was very particular about my install date.  My salesman worked very hard to ensure my date was met.  He went over and above in meeting me for signings and ensure the permit was received for quick turnaround.  The installation was smooth and the team was extremely professional.  Trudeau's was very responsive to communication throughout the process.  I had several changes with fence sizing and gates and Trudeau's adapted to meet my changes quickly and ensure I was still able to install on my needed date.  My fence turned out beautiful!  It is definitely the prettiest fence in the neighborhood.  I've already had several people stop me to comment on how nice it looks and ask details.  I would definitely recommend Trudeau's for your next fencing project!

My only issue - crew doing work had not been instructed on wehre to place fence, even though I had personally walked the lot line with the owner.

This fence company got SLAMMED (their words)and I felt my fence was put in some pecking order. I could understand 
6 to 8 weeks to have a fence installed but 10 weeks was a long time to wait.  HOA and Permit was approved 4 weeks before my fence was installed.
Shane did calm me down when an e-mail was sent with the wrong information, so I learned not to pay any attention from e-mails. 
Information should be accurate. Also, I did not receive my 3% discount.

The sales person was prompt and professional.  We had a meeting with my architect and several follow-up emails to pin down details and costs.  Scheduling kept me informed of upcoming date for work to begin (about 5 wks out from when contract was signed).  I can't say enough about the crew. Juan and the two guys with him were a delight to work with.  Very prompt on arrival time and very professional.  They stayed on task and worked efficiently throughout the day.  Clean up of work site was very good.  In the beginning there was one problem with one of the details of the fence, but the installation supervisor admitted he overlooked the documented measurement and he had the crew promptly correct it.  This was a one-of-a-kind design for them so I can see how it happened.  All in all it was a very good experience and the fence and gate are awesome.  I gave a B for the cost simply because I have no way to compare with other installers.  I'm not sure anyone else locally does this type of custom work. All in know is I am very happy with it.

The saleman was wonderful to work with.  It took longer than originally quoted to get the fence installed apparently there was a slow down at the manufacturer on the tips for the fence we ordered and we were a bit frustrated with communication, but we later learned that we were also having some internet issues, so this may have been part of the communication issues.  The installers did a great job and were very professional and eager to please.  They worked very hard in some of the hottest and stormiest weather we have had this summer.  The job took 2 days due to the typical rocky soil typical here in central Ohio.  We had a few issues, but the owner was very willing to work with us and their crew was great, so we would recommend them and use them again.

We chose Trudeau's Fence Co. because they seemed most professional to us of the three companies we interviewed.  After signing a contract and setting a start date, we had to postpone it because of a death in the family.  The company rescheduled to suit us and came out on a Tuesday. They had a crew of three and the boss checked in at intervals.  The first day they took down the old fence and hauled the debris away.  They dug holes for the new posts, and concreted in the end and corner posts. On day two, it was too wet to work because of 1 1/2 inches of rain the previous night.  They still came and unloaded the boards and rails for the new fence. On day three, they had to drain water out of the post holes they had dug, and then concreted in the new fence posts. On day four, they nailed up the boards, and cleaned up.  Each day the crew came in full of energy and never stopped working except to eat lunch. They had great attitudes. Garret, the group leader always talked to us before starting to work in the morning, and was very responsive to any request we made.  When neighbors said that their dog would be able to get under the fence in one area, Garrett thought of adding a horizontal board to the fence to fill the gap, and this was acceptable to everyone. The crew tried hard not to trample plants we had along the fence.  This company is top notch to deal with, sets high standards for themselves, and did a great job for us.

The process went very well. We had not yet moved into our home; moving from PA, so it was important that the appointment with Bob Conway occur as scheduled as I would be in Ohio for a finite period of time. Not a problem. Bob showed up on time, took a look at the project, listened to my requirements (a fence that COULD NOT be breached by two young athletic dogs), and gave me a quote. I chose Trudeau's based on the consistently excellent Angie's List reviews. After speaking with my husband via telephone, sharing with him the information included in Mr. Conway's quote, we decided to go ahead and contract the work. I called Bob who had moved on to another appointment. He said he would double back after that appointment and we could wrap up the details. At that time Bob said the workers were scheduled about five weeks out. A few weeks later Mr. Trudeau stopped at the house to look at the job and was extremely helpful in addressing concerns I had regarding the underground utility lines and box located at the rear of the property (yup, still thinking about the dogs) along with the anticipated continued growth of a tree on the adjoining property. As with Bob, I stressed to Mr. Trudeau the importance of keeping the dogs in and woodland creatures out. Mr. Trudeau told me the company's unofficial motto is "if a Chihuahua can get out, than we haven't done our job" If you're a dog owner, that's sounds like the perfect company motto! I was pleasantly surprised to receive a call a few days later asking if the fence removal and installation could begin the next day. The crew of three arrived on time, removed the old fence, and had it neatly stacked and strapped on a trailer in no time. I was amazed at how efficiently they worked. Next they augured the holes to set the posts. These posts are set very deep and concreted in. The second day the rails, fencing and gate were completed. The three gentlemen doing the work were very conscientious in assuring the fencing was aligned, straight, etc. The crew was polite, professional and extremely hard working ... it rained for two days and these three gentlemen worked for two days. There had to be some adjustments to the gate installation. No problem there, it looks great as does the entire fence. In reading another Angie's List review, I am sure that Trudeau's are not the cheapest fence installer in the area, but the fence looks great, the product quality and installation are superior. I should mention that the crew's clean up after the installation when completed was PERFECT! I couldn't find a wood chip or bit of hardware in the grass after they left. And I want to thank Trudeau's administrative staff who so professionally and patiently assisted me with questions regarding plot plan submission and invoicing. Thanks gals!

We asked for a quote to replace 140 feet of fencing. The company returned my call promptly, the salesman was professional, and they came out quickly to do the assessment and give us a quote. They suggested Cedar wood, with 6" boards. We liked them in every way but the price was just a little more than we wanted to pay.

We called Trudeau to come and look at a latch that had broken off our gate. The gate was about 4years old and gets a lot of use. They came to our home a few days after we called. They are very polite and efficient and stand by their work. It was a quick fix and we really appreciate their prompt and courteous service.

Everyone that I came into contact with was professional and friendly. The fence looks amazing. Best looking fence in the neighborhood. They cleaned up so well that there was not a trace of wood shavings or dirt out of place

I called them one week after the fence was installed because I was concerned I could not lock the gates. They came out within 2 days and drilled in locks.

I would highly recommend this company to anyone wanting a new fence.

The company was running behind schedule, but only due to rain.  They were efficient, friendly and did an amazing job!  They answered any questions.  The owner came out to check the work also.

Very pleasant company to do business with.  Family owned and it feels like you are their only customer when you are dealing with them.

I got an estimate for wanting to get a privacy fence finished. I sent an email to the company saying I wanted pressure treated wood. They called to set up a visit the day after, when he was here he measured and it came to about 70 linear feet. When he gave me the estimate it seemed like a lot, then told me they do not do pressure treated wood but cedar. I am on a tight budget and 3400 dollars to put a privacy fence in was extreme.
They were extremely professional and nice, but way way out of my budget.

Bob came out and gave a detailed bid. Great quick response.