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The Theater People

4.9(
317
)
Electrical for Home Addition or Remodel - Install, Electrical for Home Addition, Electrical Wiring or Panel Upgrade,

About us

We specialize in custom home technology solutions such as home automation, security, home networking/WiFi, home theater, and home audio. We also perform installations in commercial spaces. As emerging technologies become more complex, our experts can guide you through the process. From purchase decisions to installation and cleanup, we can help you through it all. We will sit down with you in your home and draw out a plan that best fits your needs and budget, laying out several options each step of the way. We want you to be confident in your decision so that you can get the most out of your home!

Business highlights

16 years of experience

Services we offer

Universal Remote Control (URC brand) automation and control systems, We are a full retail store that provides home theater installations, Wi-Fi coverage and home networking, and wiring. *Now offering acoustic sound treatments and motorized shades! , full home wired security systems, outdoor TVs, professional TV mounting, projection system installations, surround sound and whole-home audio solutions (indoor & outdoor), wired surveillance cameras

Amenities

Free Estimates

Yes

Accepted Payment Methods

  • CreditCard
Reviews
4.9317 Reviews
Write a review
Number of StarsImage of DistributionNumber of Ratings
5
91%
4
5%
3
3%
2
0%
1
1%
Write a review
Showing 51-75 of 317 reviews
ROBERT Z.
Jun 2017
5.0
Yes, I recommend this pro
$200
Very well. They sent 2 techs because I could not help lift the TV myself. The 2 managed to get it done in 1 hour (deal was 1 person for 2 hours). Also, at my request they supplied the wall bracket at a reasonable rate.
Response from The Theater People

"Thank you for the feedback and rating! It was our pleasure helping you with your tv installation."

Kelly S.
Jun 2017
5.0
Yes, I recommend this pro
$99
Installer was timely and did the job well.
Response from The Theater People

"Thank you for your feedback and rating! We appreciate you reaching out to us for your TV mounting needs."

Lynne M.
Jun 2017
5.0
Yes, I recommend this pro
Great, They did an excellent job and I thought they were a very good value for the work done
Response from The Theater People

"Thank you for the valuable feedback, [Member Name Removed]! We are pleased to see that you found value in our services."

Tina K.
Jun 2017
5.0
Yes, I recommend this pro
$100
Great! Very efficient and excellent at answering questions.
Tim K.
May 2017
5.0
Yes, I recommend this pro
$400
It went very well. Took about an hour and a half, they cleaned up after the work and reviewed all their work with me to make sure I was satisfied.
Gretchen C.
May 2017
5.0
Yes, I recommend this pro
Totally professional. Respected our home. Very neat work. Very helpful. Went above and beyond what might be expected.
Response from The Theater People

"Thank you so much! We were happy to help you!"

LILIA B.
Apr 2017
5.0
Yes, I recommend this pro
The person that came explained the different options on ways to do it. He was very professional and friendly.
Response from The Theater People

"Thank you!"

Lee A.
Apr 2017
2.0
Didn't. Tech spent 3 hours, then said he didn't know how! The owner was very rude to deal with.
Response from The Theater People

"We are sorry to hear of your experience. Please call our office, as we'd like to address the issue!"

Scott F.
Apr 2017
5.0
Yes, I recommend this pro
$130
Tech was very courteous and knowledgeable. He performed the work quickly and cleanly while ensuring the wires would not get pinched in the mount. Looks fantastic with a nice clean appearance on the wall. Paid for an hour of service and in last few minutes was also able to get our basement walked through for ideas about a Home Theatre set-up.
Response from The Theater People

"Thank you so much for your review! We were happy to provide you with a great solution for your home theater!"

Wendy S.
Apr 2017
5.0
Yes, I recommend this pro
$500
Everything looks great.
Response from The Theater People

"Thank you for your review!"

Sandra J.
Mar 2017
5.0
Yes, I recommend this pro
$600
They did a good job. My husband dealt with them. He said they were really nice and patient with him and answered all of his questions about how he wanted everything done.
Response from The Theater People

"Thank you for your review! We are happy to hear that you had a great experience!"

Stacy L.
Mar 2017
2.0
Yes, I recommend this pro
$99
It didn't turn out well. I will never use them. I ended up having to take and disconnect everything myself and reconnect it in order to make the system work. It didn't work the next day after he left. We called him and he was rather short with my wife about it. He said you got to connect this to that and this to that and this to that, so when she told me that I just said fine. It was on a Friday which made it more difficult to get in touch with him during the weekend. I found the price of the extra cable reasonable. I thought the $99 was a bit much. My wife set this up. The project had been sitting around for a long time not getting done. I was needing to do other things, so I told her to go ahead. I felt like it was too high a charge. It was a nice guy, but I'm  not happy with the outcome of the whole thing, nor the price initially. When he was in the house he was fine. When he was on the phone with my wife the next day he was rather short. I wouldn't say he was rude. He was curt. It was just the one gentlemen. It was completed in less than the two hours. They system ended up not working with the directions he gave me to get it to work. When my wife tried to call him the following day (on the weekend) she didn't get a satisfactory answer. I ended up having to take all of the cables off and putting them back on the way I thought they should go. He didn't have to do a lot of prep work for this job. The cabinet was already turned so he had access to it. The cables were already lined where they should be to hook them up to the particular pieces. I didn't know which outlets they had to go onto. He had a pretty easy chore of it and he botched it. He didn't have to do a lot when he walked in the door. He was fine and polite and everything. I think we caught him on the weekend and he didn't want to be bothered.
Response from The Theater People

"We are sorry to hear of your experience. Please feel free to call our office, as we'd like to address this issue with you. Thank you."

Frances C.
Mar 2017
5.0
Yes, I recommend this pro
Great!!! did excellent job my sound is now better than ever 2nd bedroom wires are much neater tech was right on time cannot say enough about just how great tech was he rewired my system using hdmi cables cleaned up good price was reasonable would highly recommend to everyone.
Response from The Theater People

"Thank you so much for your positive feedback!"

Constantine S.
Mar 2017
5.0
Yes, I recommend this pro
First class and very professional. Hard working as well
Carol E.
Mar 2017
5.0
Yes, I recommend this pro
They found that quite a bit needed to be done so gave us an estimate. We have not had them complete the work because it will be very expensive. No surprise there, though! We are planning to use them as soon as we save for the project. They took the Angie's List $ off of the labor quote.
Response from The Theater People

"Thank you for your honest feedback! We will be happy to assist you at the appropriate time!"

Tal H.
Mar 2017
5.0
Yes, I recommend this pro
$300
Jeff arrived on time and went to work right away. He was able to mount the TV add a new electric receptacle and patch the wall perfectly. Now we have a very professional installation for our TV room. He also hooked up my newly purchased sound bar and speakers to ensure that everything was working properly.
Response from The Theater People

"Thank you so much for your review! We are happy to hear our tech was able to provide you with a professional experience. Please let us know if we can be of any help in the future!"

Jeanne S.
Mar 2017
5.0
Yes, I recommend this pro
Excellent! The technician did a pre-service consultation to assess the work and give me answers to some questions I had. Installation went smoothly with minimal debris. He answered our queries, did all services methodically, explained how the new remote operated and cleaned up the area. We are quite satisfied with this company and will definitely rely on it for the next time we need AV service.
Response from The Theater People

"Thank you so much for your review! We appreciate knowing that the services we have provided brought you an overall great experience! Your business is greatly appreciated as well!"

Jenn D.
Feb 2017
5.0
Yes, I recommend this pro
$199
Smoothly except for the additional cost needed for the extra outlet; technician offered to look at programming an universal remote that the The Theater People do not carry in order to possibly program it for me, but I was unable to locate the necessary cable; the technician wrote down the needed information to program the remote which was helpful
Response from The Theater People

"Thank you so much for your honest review of our services and pricing."

Eric H.
Feb 2017
5.0
Yes, I recommend this pro
The entire experience was A+. The office staff and technician on site was incredibly professional. Would not hesitate to use them again.
Response from The Theater People

"Thank you for your review! We are happy that you had a great experience and would be happy to help you again in the future!"

Charles B.
Feb 2017
5.0
Yes, I recommend this pro
They did a very good job. When I called to set up the appointment they called back the next day and were out within a few days.  I thought they did an excellent job. The TV was hung crooked and he said he put the level on it, I tried to call them to come back out and they said it would be $145 and I said no I would find a way to do it myself. I liked the work they did and would have them out again. They were neat and cleaned up. I was having trouble getting some things hooked up and they helped me get my surround sound hooked up, kept it neat and were very helpful.
Response from The Theater People

"Thank you for your review! We appreciate your feedback on our quality of services!"

Maribeth M.
Jan 2017
5.0
Yes, I recommend this pro
$900
Wonderful. Jeff gladly set up my old system and did not try and upsell me. I ended up hiring them to do more work to create a better system. Good value.
Response from The Theater People

"Thank you for your review! We'll be sure to pass along our kind words to Jeff!"

GILBERT B.
Jan 2017
5.0
Yes, I recommend this pro
$99
It went great. They were able to mount the tv on a plaster wall.
Response from The Theater People

"Thank you! We were happy to help."

Sri A.
Jan 2017
5.0
Yes, I recommend this pro
$200
Thumbs up!
Response from The Theater People

"Thank you for your review!"

Lia M.
Jan 2017
5.0
Yes, I recommend this pro
$99
Very professional. Great customer service. Would hire again.
Response from The Theater People

"Thank you for your review! Appreciate the recommendation."

Bob S.
Jan 2017
5.0
Yes, I recommend this pro
$99
They were very good to work with from Lauren the person that I dealt with on the phone and the guy that did the install. Very Professional. I just feel bad that I can't remember the Technician that installed everything. He actually got ahead of schedule so he was able to show up almost 2 hours earlier than was scheduled which worked for me. He did a nice job hanging the TV, Hooking up new cables to my existing, Receiver, DVR, and Blue Ray player along with hiding the cable and power cord with a cable cover. Cleaned up and explained how things worked with the TV.
Response from The Theater People

"Thank you, [Member Name Removed]! We are happy to hear that our tech was able to provide you with a valuable service! Please let us know if we can be of any help in the future!"

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Showing 51-75 of 317

Licensing

State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our Find Licensing Requirements page.

*Contact business to see additional licenses.

FAQ

The Theater People is currently rated 4.9 overall out of 5.
The Theater People accepts the following forms of payment: CreditCard
Yes, The Theater People offers free project estimates.
No, The Theater People does not offer eco-friendly accreditations.
No, The Theater People does not offer a senior discount.
No, The Theater People does not offer emergency services.
No, The Theater People does not offer warranties.

Contact Information

5757 Westbourne Ave, Columbus, OH 43213

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