The Theater People
About us
We specialize in custom home technology solutions such as home automation, security, home networking/WiFi, home theater, and home audio. We also perform installations in commercial spaces. As emerging technologies become more complex, our experts can guide you through the process. From purchase decisions to installation and cleanup, we can help you through it all. We will sit down with you in your home and draw out a plan that best fits your needs and budget, laying out several options each step of the way. We want you to be confident in your decision so that you can get the most out of your home!
Business highlights
Services we offer
Universal Remote Control (URC brand) automation and control systems, We are a full retail store that provides home theater installations, Wi-Fi coverage and home networking, and wiring. *Now offering acoustic sound treatments and motorized shades! , full home wired security systems, outdoor TVs, professional TV mounting, projection system installations, surround sound and whole-home audio solutions (indoor & outdoor), wired surveillance cameras
Amenities
Free Estimates
Yes
Accepted Payment Methods
- CreditCard
| Number of Stars | Image of Distribution | Number of Ratings |
|---|---|---|
| 91% | ||
| 5% | ||
| 3% | ||
| 0% | ||
| 1% |
"Thank you so much for your kind words! Warm regards, The Theater People"
Jeff was polite, professional, and a pleasure to work with.
It was refreshing to find a company with outstanding customer service, and performed the work as advertised.
"Thank you so much for your review! It truly was a pleasure working with you, so please, let us know if there is anything we can help you with in the future. Best wishes! The Theater People"
"Thank you very much for your review! It was a pleasure working with you and please let us know if there are any other projects we can assist you with in the future! Best wishes! The Theater People"
"Thank you so much for your review! We really appreciate the feedback. Please let us know if there is anything we can do for you in the future! Warm regards, The Theater People"
"[Member Name Removed], We are sorry you feel that the wiring project took too much time, however, we take the necessary time to ensure each project is completed thoroughly and safely, which includes assessing the existing project elements prior to installing any additional components or lines. In addition, an estimate for the wiring job was created, emailed to you for review, and accepted well before the installation appointment was scheduled. We appreciate your feedback regarding your experience, but are disappointed that you seemed to find our services unsatisfactory and wrote a negative review, even after solutions were offered and implemented. Regardless, we wish you all the best in the future. The Theater People"
"We're sorry that you feel this way. To be clear, we discussed this during a telephone conversation we had with you. The charges were NOT hidden or secret as you knew of them before your appointment. (And per the conversation, the terms are CLEARLY stated on the deal itself) Also note that you scheduled an appointment in December, only to forget to reschedule, so the tech sacrificed an open appointment window. You also forgot to mention that we let you know that you had the option to return this deal to Angie's List for a full refund, which you refused to do. We appreciate your feedback, but are disappointed that you would not move forward toward a resolution. Instead, you called and berated our receptionist, insisted to keep the deal (when you were told it was 100% refundable), and wrote a negative review."
*Update* - Jeff and Randy returned for phase II. Couldn't be happier. I have had them for 2 full days between prewire and button up and created a lot of work for them. They were on point and happy to assist each time. I Couldn't be happier. Everything looks and works great. They are my absolute go to recommendation for anything A/V related you may not want to do yourself.
Licensing
State Contractor License Requirements
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our Find Licensing Requirements page.
*Contact business to see additional licenses.
FAQ
Contact Information
5757 Westbourne Ave, Columbus, OH 43213
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