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Scotts Carpet Cleaning

With Angi since October 2013

Cost is determined by the job.


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Eco-Friendly Accreditations
This pro has not provided any licensing information to Angi at this time.All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our Find Licensing Requirements page. Contact pro for more details.

Verified Reviews


(1) Verified Reviews

Showing 1-1 of 1 reviews
Travis S.
Scheduled to arrive at 10:00 am to clean carpets in 4 rooms plus a hallway. Spoke with owner, Scott, to confirm price would be no more than online special price of $99. Scott confirmed this with knowledge that service would be performed in a townhouse with a carpeted stairway. Technician had not arrived by 11:10, so I called Scott to ask if they were still coming. Scott said they must be close, so we continued to wait. Five minutes later the tech called to say they were 10 miles away. Finally they arrived at 11:35 (1 hour & 35 minutes late.) The main technician had a black t-shirt on that read "ARE YOU MAD BRO?" on the front, which I feel was unprofessional. After a quick inspection, they said it would cost $109.95 due to the stairway. I told them I would call Scott to discuss the extra $10.00. Scott said that he would not lose the business over $10.00 & asked me to pass along the information to the techs, rather than call them himself. The techs were obviously upset & irritated that I called Scott so they called him to tell him that I was disrespectful to them. Two minutes later they peeled out of our parking lot, screeching their tires in the process. I called Scott to let him know they had just left, but had to leave a message. Scott did not call me back, so I called several times until he answered. He stated that his tech had left because I was disrepectful. I told him I had only passed along his instruction & that I was in no way disrepectful. I asked if he could have them come back & he said he would, but the price would be be $110.00. I reminded him that he agreed to do the job for $99, both on the original call & earlier when the techs were here. Scott rudely said he had changed his mind & that the price would be $110.00. He asked me what type of business I am in & asked if I would do work for free. I explained that if I were to quote someone a price, then try to charge extra, I would expect them to be upset. I told him there was no way I would have them come back to do the job for $110.00, then after arguing back & forth with Scott I decided to end the call.
Description of Work
Hired to clean carpets in 2 bedroom townhouse.
carpet cleaners

Other Information

Services offered

Cleaning for carpet, upholstery, dryer vent, hardwood, tile and grout, pet urine, odor, water & mold removal.

Payment options

American Express


Scotts Carpet Cleaning is currently rated 1 overall out of 5.

Scotts Carpet Cleaning accepts the following forms of payment: American Express, Check, Discover, MasterCard, Visa

Yes, Scotts Carpet Cleaning offers free project estimates.

No, Scotts Carpet Cleaning does not offer eco-friendly accreditations.

No, Scotts Carpet Cleaning does not offer warranties.

Scotts Carpet Cleaning offers the following services: Cleaning for carpet, upholstery, dryer vent, hardwood, tile and grout, pet urine, odor, water & mold removal.

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