Two comments, be prepared for a hard sell-''Just look at these pictures of dustmites!!'', and when you're ready for replacement bags/parts, it's not cheap. The other strange thing is they never seem to clean or vacuum their parts/service center on Maple Canyon off 161. Ahh, the irony.
Description of Work: I purchased a Kirby vacuum from the sales rep.; the machine works great.
Rating Category
Rating out of 5
quality
4.0
value
3.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$1,497
06/2003
2.0
carpet cleaners
 + -1 more
I WAS NEVER ABLE TO SET UP AN APPOINTMENT. JOHN ASKED ME TO CALL CLOSER TO THE DATE THAT I COULD HAVE THEM OUT. I CALLED SEVERAL TIMES TO SET UP AN APPOINTMENT. I COULD NEVER GET A HOLD OF HIM. ON MY THIRD PHONE CALL I SPOKE TO A WOMAN AND SHE ASKED WHY WONT YOU LEAVE YOUR PHONE NUMBER YOU HAVE CALLED HERE THREE DIFFERENT TIMES. SHE WAS LIVID THAT I WOULD NOT LEAVE MY NUMBER. SHE HAD NO BUSINESS ASKING ME WHY I WOULD NOT LEAVE MY NUMBER. SHE ALSO SAID I AM JOHNS SISTER AND HE WILL NOT BE CLEANING YOUR CARPETS JUST SO YOU KNOW.
Description of Work: I RECEIVED A COUPON FOR A DRY CLEANING OF OUR CARPET
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Service Categories
Appliance Sales and Installation,
Carpet Cleaning
FAQ
RTS KIRBY COMPANY is currently rated 3.7 overall out of 5.
No, RTS KIRBY COMPANY does not offer free project estimates.
No, RTS KIRBY COMPANY does not offer eco-friendly accreditations.
No, RTS KIRBY COMPANY does not offer a senior discount.
No, RTS KIRBY COMPANY does not offer emergency services.