Rosati Windows

Excellent in every way. Fast, efficient, tidy work, good response to telephone calls. Good follow up once work was completed.

THE EMPLOYEES WHO DID THE WORK ARRIVED ON TIME AND WORKED EFFICIENTLY. THEY WERE COURTEOUS AND THOROUGH, AND THEY DID A NICE JOB OF CLEANING UP AFTER THE JOB WAS COMPLETED. LATER THE COMPANY SENT OUT AN ASSOCIATE TO INSPECT THE WORK THAT HAD BEEN DONE AND TO MAKE SURE WE WERE HAPPY WITH THE PRODUCT AS WELL AS THE INSTALLATION ITSELF. I THINK ROSATI DOES A NICE JOB THROUGHOUT IT'S PROCESS FROM SALES TO INSTALLATION TO INSPECTION. THEY SEEM TO BE QUITE CONCERNED ABOUT CUSTOMER SATISFACTION.

VERY IMPRESSED WILL DEFIANTLY HIRE THEM AGAIN.

ARRIVED AT 8:30 AM AND LEFT AT 2:30 PM. JOB COMPLETED AND JOB SITE WAS CLEANED INSIDE AND OUT.

Great experience working with Rosati from start to finish. Estimator, scheduler, and installers were all professional and seemed experienced. The installation took only a day, and the installers were kind enough to carry and stack the old windows in my barn. Our new windows look and function nice. I would use them again.

THERE WAS ONE PROBLEM WITH LOCKS MATCHING UP, AND THEY MADE A GREAT EFFORT TO FIX IT, AND THEY EVEN GAVE ME A DISCOUNTED PRICE. I CONSIDER THAT A POSITIVE MARK FOR THEM.

I WOULDN'T DEAL WITH ANYONE ELSE IN COLUMBUS!

FIRST OF ALL WE HAD A ROSATI EMPLOYEE COME TO GIVE US AN ESTIMATE; NEXT AN EMPLOYEE CAME TO DO THE FINAL MEASUREMENTS, AND THEN TWO EMPLOYEES WERE SCHEDULED TO DO THE INSTALLATION. IN EVERY CASE, THE EMPLOYEES WERE PROMPT, POLITE, AND PROFESSIONAL. ROSATIS MANUFACTURE THEIR WINDOWS; THEREFORE, THEY ARE CUSTOM FIT FOR EACH OPENING, AND THEIR WINDOWS ARE UNCONDITIONALLY GUARANTEED.

THEY DID A TERRIFIC JOB. THE PEOPLE THAT INSTALLED IT DID A TERRIFIC JOB. THEY GOT HERE WHEN THEY PROMISED, AND GOT IT ALL IN IN ONE DAY.

EXPERIENCE WAS VERY GOOD. WINDOWS WERE OF TOP QUALITY. WENT WITH ANOTHER COMPANY BECAUSE OF PRICE DIFFERENCE AND BUDGETARY CONSTRAINTS

THEY WORKED LIKE HORSES ALL DAY LONG. THEY WERE GOOD AND POLITE AND CLEANED UP AFTER THEMSELVES. THEY WERE VERY NICE. THERE IS ONE MINOR DETAIL BUT THEY ARE COMING TO TAKE CARE OF IT. Arrived on time to work. Polite. Did a "walk through" to inspect work done and corrected problems.

THEY SHOWED UP ON TIME. VERY NICE SALESMAN. TOTALLY NO KNOWLEDGE OF REPLACEMENT DOOR. SAID WOULD HAVE TO GET OWNER TO GIVE QUOTE. HAS BEEN WEEKS SINCE I ASKED FOR ESTIMATE. STILL DON'T HAVE ONE, AND IF THIS IS ANY INDICATION OF HOW THEY OPERATE, I WOULD NEVER CALL THEM AGAIN, EVEN THOUGH I HAVE TO HAVE NUMEROUS WINDOWS, AND DOORS REPLACED IN THE FUTURE. PITIFUL!

I ASKED IF THEY DID WOOD WINDOWS, IN PARTICULAR MARVIN, AND I DON'T KNOW IF THERE WAS A MIX-UP, BUT THEY DON'T DO MARVIN. ANYWAY, AT THE ESTIMATE, I SAID WE WANTED WOOD WINDOWS. THE SALES REP, THOUGH I THINK A NICE GUY AT HEART, HAD A HARD TIME LISTENING TO ME, OR BREAKING OUT OF HIS PATTERN, AND HE FELT IT IMPORTANT TO DISCUSS THE BENEFITS OF ROSATI'S METAL WINDOWS. THE WINDOWS THEY CARRY IN WOOD WERE NOT IMPRESSIVE QUALITY, AND NOT RIGHT FOR A HISTORIC HOME. IT'D BE GREAT IF COMPANIES WOULD BE MORE TRAINED ON QUALITY, BUT I KNOW MOST PEOPLE ONLY CARE ABOUT PRICE. IT'D JUST BE NICER IF GOOD TASTE WERE PART OF EVERYTHING. THE SALES REP WAS AGGRESSIVE IN FOLLOW-UP, AND I ADMIRE THAT, BUT I JUST DIDN'T CLICK WITH HIM. WE WENT WITH PELLA BECAUSE THE STYLE IS MORE LIKE HISTORIC HOMES FROM THE 1800'S, AND IT'S MORE AESTHETICALLY BEAUTIFUL, AND BETTER-MADE.

INSTALLERS WERE POLITE. CLEANED UP AFTER THEMSELVES, BUT NOT METICULOUS. CAULKING JOB GOOD ON MOST WINDOWS, BUT SOME WITH BUBBLES AND TAILS. ONE WORKER'S LADDER SLIPPED FALLING INTO THE BUSHES. THANKFULLY HE WAS FINE, BUT MARKINGS WERE LEFT ON OUR SIDING AND SHUTTERS.

WE HAD A GREAT EXPERIENCE WITH ROSATI AND THE WINDOWS HAVE BEEN GREAT ASSET TO THE HOUSE. WE HAVE NOTICED A REDUCTION IN NOISE AND THE WINDOWS SEEM TO HAVE A GOOD SEAL AROUND THEM. THE WORKERS WERE VERY COURTEOUS AND EFFICIENT. THE EXPERIENCE WAS A VERY GOOD ONE FROM THE SALESMAN TO THE INSTALLATION CREW. THEY WERE FRIENDLY AND PROFESSIONAL. THE TEAM WERE RESPECTFUL OF OUR PROPERTY AND CLEANED UP THEIR WORK AREA WHEN THE JOB WAS COMPLETE. A PERSON CAME OVER AFTER THE ENTIRE JOB WAS COMPLETE AND INSPECTED EACH WINDOW FOR OPERATION AND PROPER INSTALLATION.

ITS AN AWESOME COMPANY. THEY ARE VERY PROFESSIONAL FROM START TO FINISH, AND THE WHOLE PROCESS IS A SMOOTH EXPERIENCE. THEY HAVE A BUNCH OF FABULOUS GUYS WORKING FOR THEM. KEITH (SALES), BOB (CONFIRMS MEASUREMENT), BRETT (THE FOREMAN), AARON AND DALE DO THE ACTUAL REPLACEMENT. THEY ARE AWESOME! ONE THING TO NOTE IS THAT THE VIEWING AREA (GLASS) IS REDUCED A BIT BUT NO REGRETS. ITS SOMETHING WE HAVE TO GET USED TO.

MY HUSBAND AND I HIGHLY RECOMMEND ROSATI. WE ARE SO HAPPY WITH OUR NEW WINDOWS AND THE SERVICE THAT WE RECEIVED FROM THE SALES DEPT, THE INSTALLERS AND EVEN THE PEOPLE THAT ANSWER THE PHONES AT THEIR OFFICE. WHAT A GREAT COMPANY, ALL AROUND!

THIS WAS A FANTASTIC COMPANY TO WORK WITH. STEVE LOVE, SOLD ME THE WINDOWS. HE CAME OVER TO QUOTE THEM, AND GAVE ME A VERY THOROUGH LESSON ON THE BENEFITS OF THE ROSATI COMPANY AND THEIR PRODUCTS. THE TWO GENTLEMEN I HAD AS INSTALLERS WERE EXCELLENT! (I FEEL SO BAD I CAN'T REMEMBER THEIR NAMES). IN FACT, AFTER THE FIRST DAY OF THEM BEING HERE, I HAD TO CALL THEIR BOSS RIGHT AWAY TO MAKE SURE HE KNEW WHAT A GREAT JOB THEY WERE DOING. MY WINDOWS ARE BEAUTIFUL! ONE THING I DIDN'T THINK ABOUT IS HOW QUIET IT HAS MADE MY HOUSE. I DIDN'T REALIZE HOW MUCH NOISE I HEARD FROM THE ROAD DUE TO MY OLD WINDOWS! I'M LOOKING FORWARD TO (HOPEFULLY) LOWER HEATING BILLS THIS WINTER!

unknown

HONEST CLEAN AND PROFESSIONAL WORKMEN. DID THE JOB PROPER AND AMAZINGLY CLEANED UP AFTERWARD. GREAT WORKMANSHIP ON INSTALLING A PREFRAMED PATIO DOOR AND MAKING IT FIT AFTER REMOVING AN OLD CONSTRUCTION STYLE DOOR. I FELT THE INSTALL PRICE WAS A BIT HIGH, BUT I HAD A UNIQUE SITUATION. THIS COMPANY ALSO WORKED AROUND MY DIFFICULT WORKING HOURS. TIFFANY DANIELS, AT THE MAIN OFFICE, IS VERY ACCOMMODATING. I AM VERY PLEASED WITH THE OVERALL PROJECT. ONE DOWNER, THE COMPANY WAS A BIT SLOW IN GETTING BACK WITH ME ON SETTING UP THE JOB DATE AND TIME. ONCE CONFIRMED, THEY SHOWED ON TIME AND DID A GREAT JOB!

THE SALE AND SELECTION PORTION OF THE PROJECT WAS HANDLED VERY PROFESSIONALLY BY THE SALES REPRESENTATIVE, KEITH (GREAT ATTITUDE). DOOR MEASUREMENTS WERE TAKEN TWICE BEFORE THE ORDER WAS PLACED WITH THE DOOR MANUFACTURER TO ENSURE ACCURACY. ORDER WAS CONFIRMED BY KEITH TWICE. THE NEW DOOR WAS DELIVERED BY THE MANUFACTURER WITHIN THE TIME FRAME KEITH HAD GIVEN US. THE INSTALLER, JOSH, WAS ON TIME, VERY PLEASANT AND EASY TO WORK WITH. HE DID A SUPERB JOB OF CAREFULLY REMOVING THE OLD DOOR AND INSTALLING THE NEW DOOR. HIS WORK WAS OF HIGH QUALITY AND HE MADE SURE THAT THE WORK AREA WAS CLEAN BEFORE HE LEFT. WE DEFINITELY WANT JOSH TO DO OUR NEXT PROJECT FROM ROSATI. TO ENSURE THAT EVERYTHING WAS DONE TO OUR SATISFACTION, THE QUALITY ASSURANCE PERSON, BRIAN, CAME TO INSPECT THE DOOR AND THE INSTALLATION. WE INTEND TO REPLACE 3 MORE DOORS WITHIN OUR HOUSE AND WE INTEND TO HAVE ROSATI WINDOWS DO THEM AS WELL.

OUR EXPERIENCE WITH ROSATI WINDOWS WAS TOP-NOTCH. THEY INSTALLED A TOP QUALITY PRODUCT AND WERE EXCEPTIONALLY NEAT AND CLEAN IN THEIR WORK. THE SLIDING GLASS DOOR PRESENTED SEVERAL CHALLENGES (E.G., WATER DAMAGE) WHICH THEY HANDLED WITH SKILL. WE WERE SO PLEASED THAT WE PLAN TO HAVE THEM REPLACE OUR WINDOWS IN THE NEAR FUTURE.

VERY COMPLETE ATTENTION TO PROCESS AND DETAIL. ALMOST TO THE POINT OF ANNOYING WITH THE NUMBER OF CONTACTS THROUGHOUT THE PURCHASE AND INSTALLATION. I CONSIDER THE WINDOW GAME TO BE FAIRLY AGGRESSIVE AND THE SALES PROCESS WASN'T TOO BAD ON THIS ONE. I APPROACHED THEM KNOWING SOMETHING ABOUT THE PRODUCT AND COMPANY AND TOLD THE SALESMAN I DIDN'T NEED TO HEAR THE COMPANY HYPEJOB. IT WAS OBVIOUSLY HARD FOR HIM, BUT HE TRIED! THE GUYS WHO INSTALLED WERE REALLY OUTSTANDING, PROFESSIONAL, PLEASANT AND COMPLETED THINGS VERY TIMELY; EVEN WITH AN INTERRUPTION FROM LOCAL TV NEWS WHO CONTACTED ROSATI THAT DAY ABOUT DOING A PIECE ON FALL WINTERIZING (HEY, THAT WAS FREE ADVERT FOR ROSATI, WHERE'S MY FEE FOR LETTING MY HOUSE APPEAR?!?). WAS IMPRESSED AT HOW NEAT THEY WERE. SO FAR, THE WINDOWS SEEM TO BE WORKING FINE. STILL HAVE THE REQUIRED VISIT FROM THEIR QUALITY CONTROL GUY IN ABOUT 3 WEEKS, MORE OF THAT THOROUGHNESS. HAVE RECOMMENDED TO FRIENDS ALREADY. WOULD DO BUSINESS WITH THEM AGAIN.

THEY DID A GOOD JOB. THEY CAME OUT FOR THE ESTIMATE PROMPTLY, AND HAD SOMEONE COME OUT TO FOLLOW UP WITH ME AFTER THE JOB WAS FINISHED

WE WERE INCREDIBLY PLEASED WITH EVERY ASPECT OF OUR EXPERIENCE WITH ROSATI, FROM THEIR INITIAL CONSULTATION THROUGH THEIR FINAL WALK-THROUGH OF OUR PROJECT. WE WILL USE THEM AGAIN AND WOULD RECOMMEND THEM WITHOUT RESERVATION!