Rosati Windows

WE WERE VERY PLEASED. THEY ARE ALSO GOING TO INSTALL THE WINDOWS IN A FEW WEEKS.

AT FIRST, HE TOTALLY FORGOT ABOUT THE APPOINTMENT AND I HAD TO CALL HIM BACK. HE ALSO GAVE ME SOME FALSE INFORMATION ABOUT THE REPUTATION OF HIS COMPANY. WE ARE GOING TO GO WITH SOMEONE ELSE

WE ARE VERY HAPPY WITH THEIR WORK EXCEPT FOR THE GUTTER CREW. THEY DID NOT COMPLETE THEIR PORTION OF THE WORK IN TIMELY MANNER AND WE ARE STILL WAITING FOR THEM TO REDO A PORTION OF THEIR WORK. OVERALL THOUGH THE JOB IS RATED EXCELLENT!

YOU MIGHT BE ABLE TO GET WINDOWS INSTALLED ON A SATURDAY, IF THE JOB IS SMALL AND CAN BE DONE BY ONE PERSON. JUST ASK IF THEY HAVE ANY INSTALLERS WHO WOULD WANT TO WORK ON A SAT. (I HAD MY WINDOWS INSTALLED WITHOUT HAVING TO USE VACATION LEAVE)

STEVE CARPENTER (THE COMPANY REPRESENTATIVE) AND ANDY SHORT (THE INSTALLER) WERE BOTH TREMENDOUS: KNOWLEDGEABLE, HELPFUL, COURTEOUS, PROMPT, NEAT, AND EFFICIENT. WE WERE VERY IMPRESSED THAT THIS ENTIRE JOB WAS COMPLETED IN LESS THAN A DAY, AND THE WORK QUALITY IS EXCELLENT. WE WOULD HIGHLY RECOMMEND ROSATI WINDOWS TO ANYONE!

THE SALESMAN ARRIVED ON 4/10/03 TO WRITE DOWN THE INFORMATION. HE SAID HE WOULD CALL ON 4/14/03 TO SCHEDULE AN APPOINTMENT TO REVIEW THE QUOTE. WE NEVER HEARD FROM HIM AGAIN. THE LEAST THEY COULD HAVE DONE IS TO CALL AND SAY THEY WERE DECLINING THE QUOTE.

WE WORKED WITH STEVE CARPENTER, A PLEASANT FELLOW WHO DID NOT USE HIGH PRESSURE SALES. HE ALSO HAD A LOT OF COORDINATING TO DO BECAUSE WE LIKED THE WINDOWS SO MUCH WE WANTED TO PURCHASE ADDITIONAL WINDOWS FOR OUR SUNROOM (WHICH WAS IN THE PROCESS OF BEING BUILT). WE LIKED THE COMPANY SO MUCH THAT WE ARE ALSO HAVING THEM REPLACE OUR SIDING. WE CHECKED OUT WHAT SEEMED LIKE EVERY WINDOW OUT THERE AND HANDS DOWN WITH LIKED THE ROSATI WINDOWS BEST. IT WAS ALSO NICE NOT HAVING THEM OFFER ALL THESE ADD-ON OPTIONS.THEY BUILD A SOLID WINDOW, LOW-E, ARGON FILLED.YOU DON'T NEED TO ADD OPTIONS SO THERE IS NO FUNNY MATH GOING ON. THERE WERE 2 FELLOWS (TILLEY/SCHUMAKER) WHO INSTALLED OUR WINDOWS AND THEY WERE AWESOME.THEY WORKED IN TANDEM AND NEVER SLOWED DOWN ONE BIT. VERY HARD WORK. MARK IS THE FELLOW WHO FOLLOWS UP AND CHECKS OUT ALL THE WINDOWS FOR ANY PROBLEMS--GREAT/HELPFUL GUY. ALSO, THE ESTIMATOR WHO CAME OUT WAS MORE THAN HELPFUL IN LAYING MY GRID PATTERN OUT. SUPER.

BECAUSE WE LIVE IN A LOG HOME, WE WERE VERY NERVOUS ABOUT LETTING JUST ANYONE CUT THROUGH THE LOGS TO COMPLETE THE WORK. MIKE AND HIS CREW DID A FABULOUS JOB! THE WORK CREW CAME EXACTLY WHEN THEY SAID THEY WOULD BE THERE, WORKED CAREFULLY BUT DILIGENTLY, AND CLEANED UP THOROUGHLY UPON COMPLETION. PEOPLE WHO SEE IT SAY IT LOOKS LIKE IT HAS ALWAYS BEEN THERE... AND THAT'S EXACTLY WHAT WE WANTED! WE WILL CERTAINLY CALL ROSATI'S AGAIN FOR ANY OTHER WINDOW AND DOOR NEEDS WE HAVE. THANKS, MIKE.

THEY DID IT ALL IN ONE DAY. THE QUALITY OF THEIR WINDOWS IS EXCELLENT. IN FACT THE WINDOWS CUT MY ELECTRIC BILLS SO MUCH,THE ELECTRIC COMPANY OVERCHARGED ME ON MY ESTIMATED USAGE. EVEN MORE THEY HAD TO CHARGE ME THEIR MINIMUM THE FOLLOWING MONTH.

WE AGREE WITH MANY OF THE OTHER MEMBERS THAT THEIR PRODUCT IS VERY HIGH QUALITY AND THEY ARE EXCELLENT TO WORK WITH. WE WERE WELL PLEASED WITH THE PROFESSIONAL ATTITUDE OF THE WORKERS.

THE SALES MAN WAS WONDERFUL. THE INSTALLERS WERE GREAT - CLEANED UP THE PLACE, VERY COURTEOUS. NO PRESSURE SALES - THEY WAITED FOR ME TO MAKE UP MY MIND!

OVERALL, A VERY GOOD EXPERIENCE WITH ROSATI. OUR INSTALLER, JIM, HAD TO RESCHEDULE INSTALLATION BECAUSE OF RAIN, AND ON THE NEXT SCHEDULED DAY HE HAD TO WORK AROUND MORE RAIN. STILL, HE KEPT OUR HOUSE CLEAN AND DID A VERY NEAT JOB.

SAM, WHO DID THE WORK, WAS VERY PROFESSIONAL. HE CALLED TO LET ME KNOW EXACTLY WHEN HE'D BE HERE, HE CAME WHEN EXPECTED AND DID THE WORK QUICKLY. HE DID A GREAT JOB - OUR DOOR LOOKS FABULOUS. ALSO, ORIGINALLY WE THOUGHT WE WOULD HAVE TO REPLACE THE WHOLE DOOR SURROUND BUT SAM WAS ABLE TO REHANG THE DOOR TO LOOK GREAT AND NOT COST US ANY UNNECESSARY MONEY FOR A NEW SURROUND. I WOULD DEFINITELY RECOMMEND ROSATI WINDOWS TO ANYBODY!

THIS CREW DID EXEMPLARY WORK. WE WERE ADVISED THEY WOULD BEGIN IN 4 TO 6 WEEKS. THEY BEGAN WORK IN 3 WEEKS FROM THE QUOTE, AND COMPLETED THE WORK IN TWO DAYS. I CAN'T IMAGINE BEING MORE PLEASED WITH THE JOB.

VERY CARING, PUNCTUAL, ANSWERED QUESTIONS COMPLETELY, NO PRESSURES ALES APPROACH. CALLED TO EXPLAIN HED BE FIVE MINUTES LATE. VERY PROFESSIONAL FROM THE RECEPTIONIST TO THE SERVICEPERSON

GOOD QUALITY PRODUCT. I WAS IMPRESSED FROM THE ESTIMATE PROCESS THROUGH THE FOLLOW UP. A TRUE CLASS ACT

WE HAVE AN OLD HOUSE AND THEY WERE VERY GOOD ABOUT KEEPING IN MIND THE HISTORICAL VALUE OF THE HOME. THEY CLEANED UP THEIR MESS. THIS WAS A HUSBAND AND WIFE TEAM AND IT REALLY WORKED OUT WELL. THEY WERE VERY GOOD. THE INSTALLERS WERE THE BEST PART OF THE EXPERIENCE.

THEY ARE THE KIND OF COMPANY WHO IF ANYTHING GOES WRONG THEY WILL TAKE CARE OF IT.

VERY FRIENDLY, THEN EVEN HELPED TO MOVE THE FURNITURE. SENT A SERVICEMAN OUT TO WORK ON THE FRAMES AFTER INSTALLATION, AND HE DID A GREAT JOB

THERE WAS SOME MISCOMMUNICATION OVER SCHEDULING THE INSTALLATION BUT OVERALL THEY WERE VERY GOOD ABOUT RETURNING CALLS. INSTALLATION WAS WELL DONE, WITH GOOD ATTENTION PAID TO THE DETAILS - SAM (INSTALLER) WAS VERY GOOD ABOUT ANSWERING QUESTIONS AND RETURNING TO ADD SOME SHELVING BRACKETS. JOB SITE WAS LEFT CLEAN AND NEAT - AND IT WAS A VERY DAMP DAY.

COULDNT BE HAPPIER-I MADE THE RIGHT CHOICE WITH ROSATI

SALES REPS AND INSTALLERS WERE PROFESSIONAL. THE INSTALLERS MADE A SPECIAL EFFORT TO CORRECT A PROBLEM THAT I HAD WITH THE OLD WINDOWS.

MIKE INSTALLED VINYL WINDOWS IN MY HOME PRIOR TO THIS JOB. HE''S A SWEETHEART. FAIR PRICES, DEPENDABLE, HIGH-QUALITY PRODUCT AND FRIENDLY INSTALLERS. HIGHLY RECOMMENDED. THAT''S WHY HE''S #1.

GREAT CLEAN UP. EXCELLENT SERVICE FROM EVERYONE IN THE COMPANY. VERY PLEASED OVERALL.

THERE REPRESENTATIVE STEVE CARPENTER WAS KIND, COURTESY AND WAS NOT PUSHY. HE WAS VERY KNOWLEDGEABLE ABOUT THE COMPANY''S PRODUCT AND HAD NOTHING NEGATIVE TO SAY ABOUT ANOTHER''S PRODUCT OR SERVICE. HE PERSONALLY CAME OUT TO PERFORM A FOLLOW UP VISIT.