I would like to thank and highly recommend the entire team at Ratliff Contracting. My situation required all the services they provide including roofing, gutters and siding. They used quality materials, did excellent work, cleaned up after themselves, were patient with me and the insurance company and were professional every step of the way. They made it easy to choose them as a contractor. They were a professional team from the start. They worked well with my insurance company. They provided expert help the selecting timeless and high-quality building materials. While my insurance company proved to be incompetent, I really was in good hands with Ratliff Contracting! Storm damage: A storm ripped out two 80 ft tall trees and dropped them on my 2,300 sq ft house destroying roof, gutter and siding. Getting started: After calling the insurance, I started my research to find the best materials and the best contractor. From reading test results and ratings on Consumer Reports, I knew I wanted Owens Corning roof shingles. As I read the reviews, I learned how important it was to have an Owens Corning preferred contractor do the work. Finding a company that valued training their team was vital to getting the job done right and to warranty the new roof. Choosing a contractor: I found Ratliff Contracting and several other local contractors through the Owens Corning preferred contractors site. I called 6 contractors, but only Zoran, with Ratliff Contracting showed up the day I called with a ladder and tarps. I also appreciated that he showed up in a mask and respected social distancing, as this was at the beginning of the coronavirus pandemic. Zoran worked very hard until evening putting up the tarps so that I did not have bats and birds flying into my house and attic. Professional team from the start: Throughout the process the team at Ratliff Contracting showed their professionalism and expertise. Danielle and the office team quickly responded to my request for documentation of contracting license & registration, workers’ comp certificate, proof of liability insurance, and tax ID. Three team members came to meet with the insurance adjuster. I was extremely pleased they were there to show the adjuster all the damage and make sure I understood the process. I appreciated their advice to skip the photographing drone the insurance wanted to send. David and Zoran were organized and diligent, went on the roof with the adjuster and made sure to photograph and document all the damage. It was also nice that they recognized how exhausting and stressful the situation was. Working with the Insurance company: Zoran was essential in making sure all documents, photographs and measurements were provided to the insurance. And he showed great patience with the insurance company as they lost the information, changed adjusters 8 times and claimed they could not access the information from the app that they made me install and upload. Selecting building materials: Zoran and David helped me select roofing, siding and gutters that were perfect for my house and will look stylish for years to come. They were also knowledgeable about product availability and lead times. Beautiful dimensional Owens roofing: A team of 12 roofers removed two layers of the roof quickly and kept debris cleaned up. Unfortunately, the wood roof decking on my 1970s home was thin, old & rotted. This was expected as I could see the roof bow when walked on. Fortunately, owner Bryan Ratliff was able to pick up and deliver the wood needed and the roof was completed in one day. Stylish Royal Building Products Siding: The siding team was great. They worked **** ** one side of the house at a time removing the old siding putting up new vapor barrier and installing the new siding. They did a fantastic job bending the new aluminum wrap for the existing wood facia and soffits and trimmed out the windows beautifully! I greatly appreciated their patience and adaptability when the shutters I choose did not work and we made a quick change. This was my mistake and they graciously found a solution and fixed the problem. They removed all the old siding and kept the work site clean. Classic white seamless gutters and filters: The new white 6” gutters were formed on site and installed with new white 6” downspouts and leaf filters. The crew used hidden hangers for a truly seamless look. The team was safe, efficient and tidy. The installation only took a few hours.