Interior and exterior painting experts. Capable of handling projects as small as a front door and as large as entire condo communities. Extremely proficient at cabinet painting. Call or email us to get a quote.
Wallpaper hanging, Roof Cleaning, Carpet Cleaning
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Number of Stars | Image of Distribution | Number of Ratings |
---|---|---|
91% | ||
6% | ||
2% | ||
1% | ||
0% |
"I’m disappointed to read this review, as it contains a number of inaccuracies that don’t reflect the full scope of the work or the effort we put into the project. While I understand I can’t change what’s been written, I do want to offer a more accurate and balanced account for the sake of future clients. Our process follows two key phases: Phase 1 involves removing cabinet doors and drawer fronts, prepping and painting the cabinet boxes onsite. Phase 2 involves spraying the doors and drawer fronts at our shop, then returning to reinstall them and complete any final touch-ups. In this case, the day after we completed Phase 1, the client damaged a section of the freshly painted cabinet boxes. Because the paint hadn't had time to fully cure (less than 24 hours), this kind of minor issue isn’t uncommon—and it’s something we routinely fix during Phase 2. However, that same evening, we received 15 separate emails from the client expressing extreme frustration and making a number of claims about the work and our team. I responded promptly, assured her we would resolve the damage, and tried to move forward constructively. When we returned with the doors and drawer fronts, we also addressed any imperfections that were present—something we’re always willing to do, as we stand behind our workmanship and quality. We aren’t perfect, but we are always responsive and committed to making things right. Unfortunately, after we had completed the project, we were notified of additional cabinet damage that was ultimately caused by the client's pet scratching the surfaces. While this kind of wear and tear is outside of our control, it was nonetheless framed as a failure of the paint job. Looking back, I wish I had recognized the early signs that this project might not be a good fit. Clearer communication up front may have helped align expectations and avoid some of the later conflict. That said, I’m proud of how we handled the work itself and the integrity we showed throughout the process."
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Sunday: | Closed |
Monday: | 8:00 AM - 4:00 PM |
Tuesday: | 8:00 AM - 4:00 PM |
Wednesday: | 8:00 AM - 4:00 PM |
Thursday: | 8:00 AM - 4:00 PM |
Friday: | 8:00 AM - 4:00 PM |
Saturday: | Closed |