Precise Touch Painting Ltd

"We did stop out and give the member an estimate for washing her deck. She never called us back to let us know her decision. I would appreciate this report being removed immediately."

"FALSE FALSE FALSE. FIRST OF ALL, I ADMIT THAT THIS CUSTOMER'S KITCHEN DOORS WERE A DIFFICULT MATCH FOR SHERWIN WILLIAMS, BUT THE AREAS THAT HE WAS NOT HAPPY WITH WERE NOT EVEN THE ONES THAT SHERWIN WILLIAMS TOUCHED UP, BUT STILL WE DEDUCTED MORE THAN THE CHARGED AMOUNT FOR THOSE DOORS FROM HIS BILL. SECONDLY, HE TRIED TO GEL STAIN HIS FIBERGLASS FRONT DOOR HIMSELF AND DID A VERY POOR AMATEUR JOB THAT HE WANTED US TO FIX. I TOLD HIM THAT HE WOULD BE BETTER OFF HAVING US PAINT IT BECAUSE THE DAMAGE THAT HE DID WOULDN'T JUST DISAPPEAR WITH MORE GEL STAIN, BUT HE WANTED TO KEEP THE "STAIN LOOK." GOING AGAINST OUR ADVISE TO PAINT, HE HAD US SAND, APPLY TWO COATS OF GEL STAIN, AND ONE COAT OF VARNISH TO HIS DOOR. TO MY SURPRISE IT TURNED OUT PRETTY GOOD COMPARED TO THE MESS THAT HE MADE WITH HIS ATTEMPT. FOR HIM TO SAY THAT THERE WERE SKIPPED AREAS IS RIDICULOUS AS WE APPLIED THREE COATS. WE CHARGED HIM $180.00 NOT $211.12 FOR THE DOOR WHICH HE GLADLY PAID AND WAS SATISFIED WITH. A MONTH LATER HE STARTED SENDING US NASTY E-MAILS WANTING US TO GIVE HIM MONEY BACK OR PAINT IT FOR FREE WHICH IS WHAT I ORIGINALLY ADVISED HIM TO DO. WE WERE WARNED NOT TO WORK FOR THIS CUSTOMER PRIOR TO TAKING ON THE JOB, BUT HAVING PLEASED THE MOST DIFFICULT OF CUSTOMERS WE SAW NO PROBLEM TAKING THIS ONE ON. NOW LOOKING BACK WE WISH WE WOULD HAVE LISTENED TO HER. WE HAVE A HUGE LIST OF CUSTOMERS THAT WILL GLADLY REFER OUR SERVICES TO ANYONE THAT ASKS INCLUDING SEVERAL OF HIS NEIGHBORS. THANK YOU."