PARNELL PLUMBING

PARNELL PLUMBING GAVE ME THE BEST (LOWEST) ESTIMATE FOR THE WORK, BUT I ENDED UP HIRING A SLIGHTLY MORE EXPENSIVE COMPANY THAT INCLUDED RECONTOURING THE YARD, AND PUTTING THE SOD BACK IN PLACE. KING JAMES WAS THE FASTEST WITH GETTING ME AN ESTIMATE THOUGH, AND DID A GOOD JOB WITH MAINTAINING COMMUNICATION AND ANSWERING QUESTIONS. I CALLED HIM FOR AN ESTIMATE, BUT HE APPARENTLY ALSO MONITORS THE CITY WATER RADIO DISPATCHES TO FIND NEW CUSTOMERS (WHICH ALTHOUGH HE SEEMED TO BE A VERY NICE GUY, I THINK HE MAY ALIENATE SOME CUSTOMERS USING THIS TECHNIQUE).

THIS WAS KIND OF STRANGE, IN THAT WE DIDN'T CONTACT KING JAMES, HE CONTACTED US (WE WERE TOLD BY THE CITY THAT THIS IS SOMEWHAT COMMON, AND THAT PLUMBERS OFTEN MONITOR CITY RADIO TRANSMISSIONS TO PICK UP WORK). HIS PRICE WAS AVERAGE, BUT HE WAS READY TO DO THE WORK THE NEXT DAY. HE WORKED FAST AND EFFICIENTLY. I DO WISH THAT HE HAD DONE A BETTER JOB OF FILLING IN THE DITCH, AND HE DID MAKE A MESS GETTING IN AND OUT OF THE HOUSE, BUT IT WAS TO BE EXPECTED, SINCE IT WAS ONLY 15 DEGREES OUT AND VERY UNPLEASANT. OVERALL I WAS VERY SATISFIED WITH HIS PROMPTNESS AND PROFESSIONALISM.

WE'RE UNCERTAIN IF WE HAD A GOOD PRICE FOR THIS, WE WERE UNABLE TO GET ANY OTHER QUOTES. HOPEFULLY WE'LL NEVER HAVE TO DEAL WITH OUR WATER PIPES AGAIN, BUT IF WE DO WE'LL CALL PARNELL AGAIN.

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