Ohio Mulch

They had many options, answered my questions, and were professional. A lot of my relatives have used them, too, and had great experiences.

Mulch was delivered the day after I ordered it as promised although driver did not call ahead of time as promised. Seemed like a little less than the 10 yards I ordered, but who knows it may have been more. Mulch was dry and high quality. Delivery truck leaked oil on my new concrete parking pad.

IF YOU DON'T MIND THE MESS, YOU CAN GET A DISCOUNT FOR BAGS THAT ARE SLIGHTLY TORN OR RIPPED.

I REALLY LIKE THIS STORE BECAUSE THEY HAVE SAMPLES OF THEIR MULCH IN THE FRONT OF THE STORE. THEY TAKE CARE OF YOU RIGHT AWAY, AND THEY LOAD THE MULCH IN YOUR TRUCK FOR YOU AND IF YOU WANT THEY WILL DELIVER IT FOR A FEE.

WE ORDERED 35 BAGS OF SHREDDED HARDWOOD MULCH TO BE DELIVERED TO OUR RESIDENCE. OHIO MULCH DELIVERED IT EXACTLY WHEN THEY SAID THEY WOULD AND PLACED IT ON OUR DRIVEWAY IN A CONVENIENT AREA. WE WERE PLEASANTLY SURPRISED THAT THE MULCH WAS DELIVERED ON A PALLET SO THERE WAS AIR CIRCULATION UNDER IT. THE MULCH IS VERY HIGH QUALITY AND THE BAGS WERE INTACT. WE DEFINITELY PLAN TO BUY FROM THEM IN THE FUTURE.

THE WIDE RANGE OF TYPES IN STOCK, AND KNOWLEDGEABLE STAFF TO GUIDE THE PURCHASE WAS VERY GOOD. IN ADDITION, THEY TOOK MY OBSOLETE COMPUTER EQUIPMENT FOR RECYCLING AT NO ADDITIONAL COST! YAHOO!

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MY FIRST DELIVERY WENT FINE. I HAD 50 BAGS OF MULCH DELIVERED. THE DRIVER OFF-LOADED THE BAGS OF MULCH FROM THE TRUCK ONTO MY DRIVEWAY WHERE I ASKED. THE SECOND DELIVERY WAS TERRIBLE. THE DRIVER DIDN'T KNOW HOW TO USE THE FORKLIFT AND IT TOOK HIM 20 MINUTES TO GET THE PALLET OFF OF THE TRUCK. I LATER DISCOVERED THAT HE PUNCTURED NUMEROUS BAGS. ONCE HE GOT THE MULCH OFF THE TRUCK HE PLACED IT ON THE DRIVEWAY AND THEN LEFT. AFTER I OFF-LOADED MULCH I WAS LEFT WITH A LARGE, BULKY PLASTIC PALLET THAT I HAD NO USE FOR. I CALLED OHIO MULCH AND ASKED THEM TO COME PICK IT UP. THEY AGREED. AFTER A WEEK THEY DIDN'T SHOW SO I CALLED BACK. AGAIN I WAS TOLD THAT SOMEONE WOULD PICK THE PALLET UP. THE NEXT DAY I RECEIVED A CALL FROM A MAN FROM OHIO MULCH (I HAD TO ASK WHERE HE WAS CALLING FROM). HE SAID THAT THEY WOULD PICK UP THE PALLET, BUT WOULD CHARGE ME A $40 FEE. HE SAID USING AND LEAVING THE PALLETS BEHIND MAKES DELIVERY CONVENIENT FOR THE DRIVERS. CUSTOMER NEEDS ARE APPARENTLY NOT IMPORTANT.

THEY WERE SUPPOSED TO DELIVER ON FRIDAY, BY 7-8 I HADN'T HEARD FROM THEM AND THEY WEREN'T HERE. THEY THEN CALLED TO SAY THAT THEY WEREN'T COMING, THAT THEIR TRUCK BROKE DOWN. THEY PROMISED TO BRING BY NOON ON SATURDAY. THEY WEREN'T HERE BY THAT TIME. I HAD TO CONTINUALLY CALL THEM FOR INFORMATION AND THEY DIDN'T CONTACT ME. I WAS TOLD THAT THE CORPORATE OFFICE HAS INSTITUTED THIS NEW SYSTEM WITH COMMUNICATIONS WITH CUSTOMERS. THIS NEEDS TO BE MORE TIMELY AND DIRECT.

THE PEOPLE ON THE PHONE AND THE DRIVER WERE REALLY NICE. ALSO, HE DUMPED THE TOPSOIL ON THE RIGHT SIDE OF THE DRIVE SO THAT I COULD GET OUT.

THEIR TOPSOIL IS MOSTLY HUMIS/ORGANIC MATERIAL. IT DOESN'T CONTAIN MUCH DIRT. WHAT DIRT IS THERE IS MOSTLY IN LUMPS - NOT VERY WELL PULVERIZED.

GOOD PRICE, FRIENDLY SERVICE, DELIVERED ON TIME (THEY OFFERED NEXT DAY DELIVERY, BUT WE ASKED FOR 2 DAYS INSTEAD). AS REQUESTED, THEY DUMPED IN THE DRIVEWAY WHILE WE WERE AT WORK. WE WILL GO BACK TO OHIO MULCH FOR OUR BULK MULCH NEEDS. THERE WAS A COUPON IN THE VALU-PACK MONTHLY MAILER THAT SAVED US $20.

SALES PERSON WAS FRIENDLY AND HELPFUL. THE DRIVER STACKED ALL OF THE BAGS NEATLY AND EXACTLY WHERE HE WAS INSTRUCTED.

THIS WAS THE BLACKLICK STORE. THEY HAVE A GREAT SELECTION AND GOOD PRICES. BUT- THEY HAVED DUMPED THE MULCH IN THE WRONG PLACE TWO YEARS IN A ROW. DRIVERS NEED TO LEARN LEFT FROM RIGHT! STILL, OVERALL, A GOOD EXPERIENCE.

PRODUCT WAS DELIVERED TO OUR NEIGHBOR'S DRIVEWAY- WE THEN HAD TO MOVE IT BY HAND. MULCH WAS HEAVILY LACED WITH GRAVEL, PLUS SOME FRAGMENTS OF ASPHALT and BROKEN CONCRETE. THEY DID NOT ANSWER PHONES THE NEXT FEW DAYS AND DID NOT RETURN MESSAGES.

VERY HELPFUL IN ADVICE AND INFORMATION/EXCELLENT PRODUCTS