Martin Carpet Cleaning Co

I REQUESTED THE SAME MAN WHO ALWAYS CLEANS MY CARPET, AND THEY ARE JUST THE MOST RELIABLE AND REPUTABLE CARPET CLEANING COMPANY THAT I'VE SEEN. THEY WERE VERY PROMPT AND GOT SOME RATHER GRUNGY CARPETS LOOKING GREAT AGAIN. I WAS PARTICULARLY IMPRESSED WITH A STAIN THAT THEY WERE SOMEHOW ABLE TO GET OUT!

I COULDN'T BE THERE TO MEET THEM, SO THEY LET THEMSELVES INTO EMPTY HOUSE, GOT TO WORK IMMEDIATELY AND WERE 2/3 DONE BY THE TIME I GOT HOME. CARPETS LOOK GREAT.

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THEY DID A WONDERFUL JOB. I HAD 2 OTHER CLEANERS AND THIS COMPANY WAS THE ONLY ONE THAT COULD CLEAN IT. THEY ALSO DEODORIZED IT. HE ALSO OFFERS A 30% DISCOUNT ON AREA RUGS IF YOU CAN BRING IT IN.

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I HAVE USED THIS COMPANY SEVERAL TIMES AS HAVE SOME OF MY FRIENDS. I HAVE ALWAYS FOUND THEIR WORK TO BE EXCELLENT.

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THEY DID A GOOD JOB. WERE ON TIME AND PROFESSIONAL.

THE WHITE SOFA IS WHITE AGAIN. BEAUTIFUL JOB ENTIRELY. THANKS.

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EVERYONE I TALKED TO ON THE PHONE WAS VERY PROFESSIONAL & FRIENDLY. THEY PROVIDE DETAILED ESTIMATES OVER THE PHONE IF YOU KNOW YOUR SQUARE FOOTAGE.

THEIR ESTIMATE WAS HALF OF WHAT ANOTHER SIMILAR COMPANY OFFERED. I PLAN TO USE MARTIN EVERY YEAR OR SO.

THE SAME DAY THAT MY CARPET WAS TAKEN IN, I NOTICED ON MY CALLER ID THAT MARTIN?S HAD CALLED MY HOME. I CALLED THEM BACK, AND THE GENTLEMAN WHO ANSWERED THE PHONE SAID HE WOULD SUGGEST THAT I HAVE A DOUBLE CLEANING AND DEODORIZING SINCE THE PET STAINS WERE SO BAD. I AGREED. AT NO POINT IN OUR CONVERSATION DID THIS MAN MENTION TO ME THAT PET STAINS OFTEN RECUR NOR DID HE MENTION THAT THE STAINS THAT I COULDN?T DETERMINE THE ORIGIN OF OFTEN CAME BACK AFTER A CLEANING. ON TUESDAY, OCTOBER 1, I PICKED UP MY LIVING ROOM RUG. I LAID THE RUG DOWN ON FRIDAY, OCTOBER 4 AND WAS SURPRISED AND VERY DISMAYED TO SEE THAT THE STAINS THAT I COULDN?T DETERMINE THE ORIGIN OF WERE STILL ON THE CARPET. ON MONDAY, OCTOBER 7, I CALLED MARTIN CARPET CLEANING AND SPOKE WITH THE OWNER. I EXPRESSED MY FRUSTRATION THAT I HAD NOT BEEN TOLD THAT PET STAINS COULD RECUR, OR HAD I BEEN TOLD THAT, THE OTHER STAINS MIGHT NOT COME OUT WHEN I SPOKE TO HIS EMPLOYEE PRIOR TO THE RUG BEING CLEANED ON SEPTEMBER

THE WORK THEY DID WAS FINE AND THE WORKERS DID A GOOD JOB. MY BIG PROBLEM WITH THEM IS THAT I SAW THAT THEIR TRUCK CAUSED A RUT ON MY ASPHALT DRIVEWAY. MY NEIGHBOR ALSO SAW THIS, AND I BROUGHT IT TO THE WORKMANS ATTENTION AND HE SAID THAT THEIR COMPANY WOULD TAKE CARE OF THE DAMAGE. I THEN SPOKE WITH THE OWNER AND A MONTH AFTER OUR CONVERSATION, I STILL HAD NEVER HEARD ANYTHING BACK FROM HIM. I FINALLY CALLED HIM, AND ASKED WHY HE HADNT GOTTEN BACK WITH ME, AND HE INDICATED THAT HE HAD SENT OVER A PERSON TO SURVEY THE DAMAGE, AND THE PERSON HE SENT INDICATED THAT HIS TRUCK COULDNT HAVE CAUSED THE DAMAGE AND THAT I HAD A DEFECTIVE DRIVEWAY. HE THEN SAID THAT HE WOULD NOT BE RESPONSIBLE FOR THE DAMAGE AND WOULDNT PAY FOR IT.

OUTSTANDING!!

THEY WERE ON TIME AND VERY REASONABLE. THEY DID A TERRIFIC JOB AND WERE VERY EFFICIENT AND HELPFUL. THEY TOLD ME TECHNIQUES THAT I COULD DO MYSELF.

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WOULD RECOMMEND THEM.

THEY DID REALLY GOOD WORK AND WERE VERY PROMPT AND PROFESSIONAL.

THEY DO A GOOD JOB AND GOOD VALUE FOR THE MONEY.

THEY DO A WONDERFUL JOB!

VERY PROFESSIONAL

PICK UP & DELIVERY WERE EXACTLY ON TIME. WORK WAS FIRST RATE!

THERE WAS A SPOT THEY MISSED, MEMBER CALLED AND EXPLAINED SITUATION, THEY WERE VERY ACCOMMODATING AND MADE TIME TO COME BACK QUICKLY

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