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Gerlach Steam Cleaning Inc

Carpet Cleaning, Upholstery Cleaning, Ceramic Tile,

About us

15 employees. No subs. Cost determined by the job. No travel charge.

Business highlights

48 years of trusted experience
Emergency Services Offered

Services we offer

Commercial, residential, industrial. Carpet & upholstery cleaning & protecting, leather cleaning & repairs, pet odor control & general deodorizing, tile & grout cleaning & sealing. Natural stone restoration. Emergency water removal extraction.

Amenities

Free Estimates
Yes
Warranties
Yes
Emergency Services
Yes


Accepted payment methods

American Express
Check
Discover
MasterCard
Visa

Reviews

4.8201 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
89%
4
4%
3
4%
2
1%
1
2%


Rating CategoryRating out of 5
quality
4.8
value
4.5
professionalism
4.8
responsiveness
4.9
punctuality
4.9
Showing 126-150 of 201 reviews

Janice M.
03/2003
5.0
carpet cleaners
  + -1 more
THESE DAYS MORE COMPANIES NEED EMPLOYEES SUCH AS ANDREW AND THOMAS WHO WERE POLITE, RESPONSIVE, THOROUGH, AND DID NOT RUSH THROUGH THE JOB.
Description of Work: CARPETS CLEANED IN LIVING, DINING, FAMILY ROOMS AND IN TWO HALLWAYS AND A BATHROOM.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$307.74

GRETCHEN H.
01/2003
5.0
carpet cleaners
  + -1 more
THEY WERE NICE PEOPLE AND VERY THOROUGH.
Description of Work: CARPET CLEANING

Rating CategoryRating out of 5
quality
4.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$350

DARLENE & ROGER T.
10/2002
5.0
carpet cleaners
  + -1 more
THE PRICE INCLUDES TO CLEANINGS WITH SCOTCH GUARD IN SEVEN ROOMS. WEVE USED THEM FOR THE PAST FIVE YEARS AND HAVE ALWAYS BEEN VERY HAPPY WITH THEIR SERVICE. THEY ARE ALWAYS PUNCTUAL AND TAKE GREAT CARE IN THEIR WORK. THE CARPETS ALWAYS LOOK GREAT WHEN THEYRE DONE AND THEY GIVE A COURTESY CALL BEFORE THEY COME, AND THEY FOLLOW UP AFTER THE WORK TO MAKE SURE WE ARE SATISFACTION.
Description of Work: CARPET CLEANING

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$265

WENDY L.
10/2002
5.0
carpet cleaners
  + -1 more
I NEVER HAD TO WAIT FOR A RETURNED PHONE CALL. I WAS ABLE TO REACH SOMEONE WHEN I CALLED TO SET UP THE APPOINTMENT.
Description of Work: TWO ROOMS, A STAIRWAY AND A HALLWAY WERE STEAM CLEANED

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$168

CHARLES F.
10/2002
5.0
carpet cleaners
  + -1 more
THE MEN WHO DID THE WORK WERE PROMPT, EFFICIENT, VERY COURTEOUS AND DID AN EXCELLENT JOB. WILL CALL THEM AGAIN WHEN I AM READY FOR ANOTHER JOB.
Description of Work: GERLACH STEAM CLEANED A BERBER CARPET IN THE GREAT ROOM, AND ANOTHER CARPET IN THE FLORIDA ROOM.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

NANCY B.
09/2002
5.0
carpet cleaners
  + -1 more
ALERTED MEMBER TO WATER DAMAGE OCCURRING. CLEANED DOWNSTAIRS WHICH IS MADE UP FOUR ROOMS AND A HALLWAY AND CHAIR.
Description of Work: CARPET CLEANING, AND CHAIR

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$218

PAUL G.
08/2002
5.0
carpet cleaners
  + -1 more
THE FOLKS AT GERLACH WERE EXTREMELY PUNCTUAL AND PROFESSIONAL. THEY DID AN OUTSTANDING JOB ON ALL THE CARPETS THEY CLEANED. THEY CALLED AFTER THE WORK WAS COMPLETED TO ENSURE WE WERE SATISFIED WITH THE JOB. I WOULD DEFINITELY USE THEM AGAIN.
Description of Work: CLEANED TWO AREA RUGS AND CARPET IN TWO BEDROOMS

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

SUSAN L O.
07/2002
5.0
carpet cleaners
  + -1 more
THEY KNEW WHAT THEY WERE DOING! DID A GOOD JOB!
Description of Work: THEY CLEANED SELECTED CARPET AREAS (STEPS AND TWO BEDROOMS), AND CLEANED A COUCH

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$280

AMY R.
07/2002
5.0
carpet cleaners
  + -1 more
EXTREMELY PROFESSIONAL AND PERSONABLE STAFF.
Description of Work: CLEANED AND PROTECTED THE CARPET IN MY HOME. MOVED FURNITURE AND SET ON BLOCKS. PROVIDED PAPER RUNNERS FOR HIGH-TRAFFIC AREAS. THOROUGHLY WENT THROUGH INVOICE.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$250

JOHN M.
06/2002
5.0
carpet cleaners
  + -1 more
THEY WERE GOOD, THEY SHOWED UP WHEN THEY SAID THEY WERE GOING TO
Description of Work: CLEANED CARPET IN STAIRWAY AND ONE ROOM

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$94

James M.
06/2002
5.0
carpet cleaners
  + -1 more
ABSOLUTELY WOULD HIRE THIS COMPANY AGAIN. HAVE USED BEFORE. THIS COMPANY REARRANGED A TIME THAT WAS PREVIOUSLY SET.
Description of Work: CARPET CLEANED THE ENTIRE HOUSE.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$170

Larry L.
05/2002
5.0
carpet cleaners
  + -1 more
VERY GOOD TO WORK WITH AND PROFESSIONAL!
Description of Work: CARPET CLEANING OF 2 AREAS

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$94

BETTY H.
05/2002
5.0
carpet cleaners
  + -1 more
ROB AND JASON P. WERE PROFESSIONAL AND EFFICIENT. I WAS PLEASED WITH MY EXPERIENCE BEGINNING WITH MY PHONE CALL TO REQUEST THE WORK. I WOULD RECOMMEND THIS COMPANY, ESPECIALLY AFTER DEALING WITH OTHERS.
Description of Work: CLEANED ALL CARPET IN HOUSE.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

SHERI A.
05/2002
5.0
carpet cleaners
  + -1 more
AFTER A MONTH OF SUFFERING A LARGE, SICK AND CHRONICALLY URINATING DOG MY OLD LIVING ROOM CARPET WAS SMELLY AND NEARLY DESTROYED. THE GERLACH PHONE REPRESENTATIVE PROMISED NOTHING BUT WAS WILLING TO TRY. THE CLEANERS WERE VERY THOROUGH AND TOOK THEIR TIME SPOTTING AND INJECTING THE CARPET AS NEEDED. THE RESULT WAS A COMPLETELY NON-SMELLY CARPET THAT LOOKED CLEANER THAN OTHER, BIGGER NAME CLEANERS EVER GOT IT BEFORE. ITS BEEN A MONTH AND THE SMELL HASN''T RETURNED. I WON''T EVER USE ANYONE ELSE AGAIN.
Description of Work: CLEANED AND DEODORIZED CARPET IN LIVING/DINING ROOMS AND STAIRWAY.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

Lois S.
05/2002
5.0
carpet cleaners
  + -1 more
THESE FOLKS WORKED MIRACLES ON OUR OLD CARPET! AND, SO PROFESSIONAL.
Description of Work: CARPET CLEANING OF ENTIRE HOUSE, PRIOR TO PLACING HOME ON THE MARKET

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

ANN H.
03/2002
5.0
carpet cleaners
  + -1 more
DID A GREAT JOB. I DID NOTICE A SPOT THEY DIDNT GET THE NEXT DAY, BUT I CALLED THEM UP AND THEY WERE MORE THAN WILLING TO COME RIGHT OUT AND RE-CLEAN THE AREA TO MY SATISFACTION. FINE WORK.
Description of Work: CLEANED CARPET IN SEVERAL ROOMS.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

JANET G.
02/2002
5.0
carpet cleaners
  + -1 more
CLEANED WITH MIRACULOUS RESULTS TWO EXTREMELY STAINED AREAS OF CARPET, (DINING AND FAMILY ROOMS). TEAM OF KEITH AND JASON DID AN OUTSTANDING JOB. THEY DID AN AMAZING AMOUNT OF QUALITY WORK IN THE TIME THEY WERE HERE. THIS CLEANING WAS GOOD ENOUGH TO SAVE US FROM NEEDING CARPET REPLACEMENT. DEFINITELY RECOMMEND THIS COMPANY. WE PLAN TO USE THEM IN THE FUTURE.
Description of Work: CLEANED 13 AREAS OF CARPETING. TWO STAIRCASES.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$396

JAY & MARGARET K.
01/2002
5.0
carpet cleaners
  + -1 more
VERY PROMPT, COURTEOUS, PROFESSIONAL AND EFFICIENT!
Description of Work: CLEANED CARPET IN 4 ROOMS

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

ROBYN D.
12/2001
5.0
carpet cleaners
  + -1 more
SURPRISINGLY GREAT RESULTS ON CARPETS THAT I THOUGHT WOULD NEED TO BE REPLACED.
Description of Work: CARPET''S CLEANED IN 4 AREAS INCLUDING A STAIR CASE.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$175

SUE D.
11/2001
5.0
carpet cleaners
  + -1 more
THEY WERE ON TIME. THEY TOOK THE TIME TO ANSWER QUESTION and THE FOLLOW-UP WAS GOOD.
Description of Work: CARPET CLEANING IN 10 AREAS

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$249

BARBARA E.
10/2001
4.0
carpet cleaners
  + -1 more
THE PRICE SEEMED HIGH. NO DISCOUNT FOR SENIORS
Description of Work: CLEANED DINING, FAMILY THIS ONE WAS REALLY DIRTY, AND STAIRS AND UPSTAIRS HALL.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$164

JAMES P.
09/2001
3.0
carpet cleaners
  + -1 more
FAILED TO MOVE FURNITURE IN BEDROOM AND HAD TO CALL THEM BACK. AFTER CARPET WAS DRY, DISCOVERED THAT THE BED HAD NOT BEEN CLEANED UNDER AND A PIECE OF FURNITURE IN THE LIVING ROOM HAD NOT BEEN MOVED AND CLEANED UNDER.
Description of Work: CLEANED CARPET IN 2 ROOMS AND HALLWAY

Rating CategoryRating out of 5
quality
2.0
value
3.0
professionalism
4.0
punctuality
4.0

$100

DIANA B.
08/2001
5.0
carpet cleaners
  + -1 more
MAKING THEM THEIR CARPET CLEANER FROM NOW ON.
Description of Work: CLEANED CARPETS

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$175

MICHELLE P.
05/2001
5.0
carpet cleaners
  + -1 more
THEY LEFT AN INDUSTRIAL FAN WITH US FOR A FEW DAYS TO MAKE SURE THE BASEMENT WAS DRY. MY CARPET HAS NEVER LOOKED SO GOOD! THEY GIVE A FREE BOTTLE OF "SPOT-OUT", AND HAVE FREE REFILLS FOR THIS AS WELL! WILL ALWAYS USE GERLACH!
Description of Work: SUCKED UP WATER FROM FLOODED BASEMENT. CAME OUT AGAIN TO REMOVE GRAPE JUICE STAIN ON LIVING ROOM BEIGE CARPET.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$250

KATHLEEN H.
02/2001
5.0
carpet cleaners
  + -1 more
VERY PROFESSIONAL. GREAT JOB, DONE QUICKLY.
Description of Work: CLEANED ALL THE CARPETS IN MY HOUSE

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$260

Contact information

1130 Milepost Dr, Columbus, OH 43228

www.gerlachguaranteesit.com

Service hours

Monday:
7:30 AM - 5:00 PM
Tuesday:
7:30 AM - 5:00 PM
Wednesday:
7:30 AM - 5:00 PM
Thursday:
7:30 AM - 5:00 PM
Friday:
7:30 AM - 5:00 PM

Licensing

Bonded

Insured
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Carpet Cleaning,
Upholstery Cleaning,
Ceramic Tile,
Floor Cleaning and Waxing,
Oriental Rug Cleaning,
Flooring Sales and Installation,
Leather & Vinyl Repair,
Water & Smoke Damage,
Hardwood Flooring Sales and Installation,
Dry Cleaning

FAQ

Gerlach Steam Cleaning Inc is currently rated 4.8 overall out of 5.

Monday: 7:30 AM - 5:00 PM

Tuesday: 7:30 AM - 5:00 PM

Wednesday: 7:30 AM - 5:00 PM

Thursday: 7:30 AM - 5:00 PM

Friday: 7:30 AM - 5:00 PM

Gerlach Steam Cleaning Inc accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
Yes, Gerlach Steam Cleaning Inc offers free project estimates.
No, Gerlach Steam Cleaning Inc does not offer eco-friendly accreditations.
No, Gerlach Steam Cleaning Inc does not offer a senior discount.
Yes, Gerlach Steam Cleaning Inc offers emergency services.
Yes, Gerlach Steam Cleaning Inc offers warranties.
Gerlach Steam Cleaning Inc offers the following services: Commercial, residential, industrial. Carpet & upholstery cleaning & protecting, leather cleaning & repairs, pet odor control & general deodorizing, tile & grout cleaning & sealing. Natural stone restoration. Emergency water removal extraction.

Contact information

1130 Milepost Dr, Columbus, OH 43228

www.gerlachguaranteesit.com

Service hours

Monday:
7:30 AM - 5:00 PM
Tuesday:
7:30 AM - 5:00 PM
Wednesday:
7:30 AM - 5:00 PM
Thursday:
7:30 AM - 5:00 PM
Friday:
7:30 AM - 5:00 PM