Eagle Specialty Remodeling

EXCELLENT EXPERIENCE FROM BEGINNING TO END. VERY PROFESSIONAL, VERY EFFICIENT, SO THE WORK WAS COMPLETED QUICKLY. WONDERFUL RESULTS AT A FAIR PRICE. COULDN'T BE HAPPIER.

WE HAD A FLOOD IN OUR HOME WHILE ON VACATION AND NEEDED EXTENSIVE REPAIR WORK. ALTHOUGH WE DID NOT USE EAGLE (DUE TO TIMING), THE COMPANY WAS VERY HELPFUL IN PERFORMING AN ESTIMATE. CLARE LOVE WAS PARTICULARLY HELPFUL AND RESPONSIVE. EAGLE'S THOROUGH ESTIMATE HELPED US TO NEGOTIATE WITH THE INSURANCE COMPANY. I WOULD USE THEIR SERVICES IN THE FUTURE.

THE COMPANY DESIGNER CAME TO MY HOUSE AFTER CALLING TO SAY SHE WOULD BE LATE. WE DISCUSSED THE PROJECT, AND I WAS TOLD THEY WOULD HAVE A PROPOSAL FOR ME IN ABOUT A WEEK. 1 MONTH LATER, I HAVE YET TO RECEIVE ANY FOLLOW UP CONTACT OR PROPOSAL. DID THEY THINK THE JOB WAS TO SMALL FOR THEM? IF THEY DID NOT WANT TO DO THE JOB, THEY SHOULD HAVE HAD THE COURTESY TO SAY THEY WERE NOT INTERESTED. I WOULD NOT CONSIDER THEM AGAIN.

WORK, TIME, CLEANUP ALL DONE PROFESSIONALLY. WE HAD NO WORRIES ABOUT WORK QUALITY, AS WE HAD HIRED EAGLE ONCE BEFORE TO REMODEL OUR KITCHEN, AND WAS VERY SATISFIED.

SCOTT AND HIS CREW WERE VERY PROFESSIONAL FROM THE FIRST CONTACT TO THE JOB COMPLETION. THEY WERE POLITE, COURTEOUS AND WERE WORKING ON THE BATHROOM WHEN THEY SAID THEY WOULD. SOME DELAYS WERE ENCOUNTERED, BUT CAUSED BY A COUPLE OF LAST MINUTE CHANGES WE ASKED FOR. EVEN WITH THE CHANGES WE REQUESTED, THEY WERE ADDED WITH NO PROBLEMS OR COMPLAINTS. THEY WERE CONCERNED WITH COMPLETING THE PROJECT THE WAY WE WANTED IT. DURING THE PROJECT, IT WAS DISCOVERED THAT SUB-FLOOR UNDER THE OLD SHOWER WAS ROTTED FROM THE SHOWER LEAKING. THIS WAS UNKNOWN TO US OR TO SCOTT DURING HIS VISIT FOR THE ESTIMATE. THE SUB-FLOOR WAS REMOVED AND REPLACED WITHOUT ADDING ADDITIONAL TIME OR COST TO THE PROJECT.

THEY DID EVERYTHING IN A VERY PROFESSIONAL WAY. THEY WERE PUNCTUAL, AND THERE WAS NO DEAD TIME, THERE WAS ALWAYS SOMEBODY WORKING.

IT WAS BASICALLY A VERY POSITIVE EXPERIENCE WHILE THE ROOM WAS GOING UP. ALL WORKERS WERE POLITE AND THE WORK THAT WAS DONE IS EXCELLENT. THE COMPANY WAS ABOUT MID-WAY IN THE PRICES QUOTED FROM VARIOUS COMPANIES. ONLY DIFFICULTY WAS GETTING A COUPLE OF FINAL, SMALL THINGS FINISHED OFF AFTER THE MAIN PROJECT WAS COMPLETED. EVENTUALLY, ALL WAS COMPLETED WELL.

CREW WAS GREAT. THEY WERE VERY FRIENDLY AND PROFESSIONAL. TOOK DEEP PRIDE IN THEIR WORK. ALWAYS CONTACTED ME IF THERE WAS A PROBLEM AND EXPLAINED THE RESOLUTION (I.E. RELEVELING THE KITCHEN FLOOR). INSTALLED ALL NEW CABINETS, COUNTERS, FLOOR, LIGHTING, PLUMBING, ELECTRICAL AND ALL NEW APPLIANCES. ALWAYS CLEANED UP EACH DAY AND KITCHEN WAS DONE WHEN THEY SAID IT WOULD BE.

EVERY WORKER WAS VERY CONSIDERATE KEEPING US INFORMED OF THEIR PLANS FOR COMPLETION. THE ELECTRICIAN WAS VERY CONSIDERATE OF OUR SPECIFIC NEEDS. QUALITY OF WORK PERFORMED WAS EXCELLENT. RESPONSE FROM AARON, TO ANY CALLS MADE, WAS FAST. WILL DEFINITELY USE THIS COMPANY FOR FUTURE WORK.

WE HAD THE ESTIMATE DONE AND WERE VERY IMPRESSED WITH THEIR PROFESSIONALISM, KNOWLEDGE, AND ATTITUDE. HE TOOK A LOOK AT THE BASEMENT AND SUGGESTED A DIFFERENT PLAN THAT WE LOVED, AND WE WERE VERY ENTHUSIASTIC ABOUT HIS COMPANY. WE WERE A BIT CONCERNED THAT HE QUOTED A FLAT RATE OF $35 PER SQUARE FOOT (SOMETHING THAT HAD BEEN CITED AS A ''WARNING SIGN'' BY OTHER CONTRACTORS AND SOURCES OF INFO). WHEN WE TOTALED UP THE JOB, HE ENDED UP ON THE HIGH SIDE OF THE ESTIMATES WE HAD BEEN GETTING, SO WE CONTRACTED WITH ANOTHER COMPANY. HE CALLED TO FOLLOW UP NOT ONCE, BUT TWICE, AND OFFERED TO SHOW US JOBS HE HAD CURRENTLY UNDERWAY. BASED ON OUR EXPERIENCES WITH OTHER COMPANIES, WE NOW KNOW BETTER AND WILL USE EAGLE FOR OUR FUTURE JOBS, EVEN IF THEY ARE HIGHER THAN AVERAGE.

THEY DID A GREAT JOB. THEY DID THE WORK ON TIME FOR THE ESTIMATE AMOUNT WERE EASY TO WORK WITH AND GREAT COMMUNICATION. THEY ASSIGN ONE PERSON FOR YOU TO CONTACT FOR ALL QUESTIONS AND CONCERNS. AARON WAS GREAT. FINISHED THE WORK ON TIME AND FOLLOWED THROUGH ON ALL QUESTIONS TO MY SATISFACTION.

EAGLE'S REPRESENTATIVES WERE RESPONSIBLE, PROFESSIONAL, THOROUGH AND COMPETENT FROM THE TIME THEY PREPARED THE INITIAL QUOTE FOR OUR WORK UNTIL THE JOB WAS COMPLETED. THE WORK WAS DONE BEAUTIFULLY WITH MINIMAL DISRUPTION TO MY DAILY SCHEDULE. EVEN MY THREE CATS WERE RELATIVELY UNTRAUMATIZED BY THE WHOLE PROCESS. I'M REALLY PLEASED WITH THE END RESULT, AND AS SOON AS I CAN WHEEDLE MY HUSBAND INTO AGREEING, I PLAN TO HAVE EAGLE DO EVEN "MORE" WORK FOR US.

OVERALL, I WAS VERY DISAPPOINTED WITH THIS COMPANY AND I'M SORRY BECAUSE I HAVE HEARD REALLY GREAT THINGS ABOUT IT. I KNOW MY JOB (REMODELING OF A SMALL BATHROOM) WASN'T BIG, BUT THEY DIDN'T SEEM TO WANT MY BUSINESS. I ALSO THINK THE FRONT LINE PERSONNEL SHOULD BE TRAINED BETTER IN CUSTOMER RELATIONS!

ANYTIME WE EXPERIENCED A PROBLEM THEY HAD A WOMAN (CLARE) WHO PERSONALLY SAW TO OUR PROBLEM IMMEDIATELY! IT WAS ALSO VERY OBVIOUS THAT THEY REQUIRED THEIR PEOPLE TO ALWAYS CLEAN UP.

THEY WERE ALWAYS ON TIME AND EASY TO GET A HOLD OF IF WE HAD ANY CONCERNS. THEY WERE VERY PROFESSIONAL, WE EVEN TRUSTED THEM IN OUR HOME WHILE WE WERE AT WORK. I FELT THEY WERE VERY HONEST AND PRESENTED A LOT OF DIFFERENT OPTIONS TO US. THEY HAD THEIR PLANS DRAWN PERFECTLY AND THEY WERE VERY PATIENT WITH ZONING ISSUES. THEY WERE WONDERFUL!

ONE OF THE TWO OWNERS WOULD STOP BY EVERY COUPLE OF DAYS TO CHECK ON THE PROGRESS OF THE WORK, AND SEE IF I HAD ANY PROBLEMS OR COMPLAINTS. ALSO, THE CREWS CLEANED UP COMPLETELY AT THE END OF EACH DAY BEFORE THEY LEFT.

WE ARE VERY PLEASED WITH THE OUTCOME OF THE STRUCTURE. THEY PROVIDED US WITH MORE OPTIONS ON THE OUTSIDE THAN WE FIRST TALKED ABOUT MAKING THE JOB MUCH NICER AND LOOKING MORE LIKE A PART OF THE ORIGINAL HOUSE. WE ARE PLEASE WITH THE WORK THAT THEY DID AND WOULD USE THEM AGAIN IN THE FUTURE FOR OTHER JOBS.

THE ATTENDANCE WAS GOOD. WE HAD A SMALL PROBLEM IN THE BEGINNING WITH MISCOMMUNICATION, VERY CLEAN, COURTEOUS, VERY DETAILED ORIENTED. WE ARE VERY PLEASED!

THESE GUYS WERE TOP NOTCH. THE JOB STARTED IN MAY AND ENDED IN JULY.

EAGLE WAS ONE OF THE ONLY CONTRACTORS THAT PROMPTLY RETURNED PHONE CALLS. WAS IMPRESSED WITH THEIR QUALITY OF WORK. WILL USE THEM AGAIN FOR FUTURE REMODELING.

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SALES PERSON QUOTED PRICE $70,000 THEN CALLED BACK AND SAID THE RETAIL $128,00 BUT SAID COULD IT FOR $97,800. THIS DID NOT SIT WELL WITH THE MEMBER.

EVERYONE WAS QUALITY PEOPLE. AARON WAS MOST HELPFUL THROUGHOUT THE PROCESS. DICK, JOHN, VERNON, AND MYRON WERE CAPABLE AND RELIABLE. TOM AND SCOTT WERE ALSO GREAT. IT WAS A VERY PLEASANT EXPERIENCE. I RECOMMEND EAGLE - HIGHLY - AND IM A PICKY PERSON!!

TOM AND SCOTT WONDERFUL TO WORK WITH. AS WITH ANY MAJOR PROJECT, UNPLANNED PROBLEMS AROSE, BUT EAGLE ALWAYS MADE THEM RIGHT. AS PROJECT INVOLVED A LOT OF CUSTOM WORK, VERY DIFFICULT TO RATE OR COMPARE PRICING.

THEY COMPLETELY GUTTED OUR KITCHEN, REPLUMBED, NEW ELECTRICAL AND WIRING, NEW CABINETS, FLOOR, COUNTER, ETC. I FELT VERY COMFORTABLE WITH THEM IN MY HOME, AND THEY DID AN EXCELLENT JOB.