About us
We have served Clintonville and Columbus Ohio for over 30 years. Additional phone - (614) 778-7543.
Services we offer
Auto detailing, paint touch ups, window tint removal, dog hair removal, paintless dent removal, engine cleaning
Amenities
Free Estimates
Yes
Accepted Payment Methods
- Check
Number of Stars | Image of Distribution | Number of Ratings |
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88% | ||
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Filter reviews by service
"Thank you [Member Name Removed]."
"Thank you."
"Thank you."
"[Member name removed]- I wanted to take a moment to not only thank you for your review, but for your business with Clintonville Auto Detailing and your delightful conversation that we shared. We hope to see you again very soon!"
When I dropped off my car to be detailed, I was a little embarrassed. I felt like I had dropped off a frozen piece of mud for them to detail! I had mud inside my speakers (off road adventures) and several scratches on my hood. When I came to pick it up, my mouth dropped....my car had never looked better. He said he tried his best with the scratches on my hood, but was unable to get all of the damage out. I was still impressed that they were able to do what they did! I NEVER expected those scratches to come out anyway, but they made them much less noticeable. I would actually say that it looked better than the day I had bought it! I will be back as well as my husband. This was worth every single penny!
They got me in the next business day, first thing in the morning. I sat in the shop while my repair was being completed. It was like magic! The worst part of the graffiti was removed!
My private practice counseling office is two doors down from this business, and has been for the last four years. Even though I daily see beautiful cars roll out of there, looking showroom new, I'd never considered using this service. In this time of crisis, I'm so glad I gave them a shot.
Everyone reviews when things are awful. I wanted to let everyone know how happy I am with my car. As soon as the weather is better, I'm going back and having them fully detail my car.
Addendum: The owner of the company contacted me after reading my review on Angie's list. He was very concerned about my and quot;Band quot; rating that I gave his company. He wanted to do whatever he could so that I felt the quality of the work was excellent. I was very impressed with his concern. I did bring my car back for a touch up. All the stains were removed from my car as well as the compartments cleaned out. The owner also offered me a free exterior car wash whenever I wanted to come back. I will use this company again in the future and would highly recommend this company to everyone.
I showed up to drop my car off at the appointed time. I made the mistake of bringing my dog with me as we were going to walk home from the shop. I confirmed the price and the guy said,and quot;let me see the dog hairand quot; and then said it would be almost 20% higher than the original quote to detail the car. I said forget it.
To prove a point to myself, I came home and with my own vacuum, removed nearly every piece of dog hair in the car in less than 7 minutes. That really shows how un-dirty my car was, because it's pretty hard to vacuum a car completely in less than 10 minutes, dog hair or no.
I get it that people bring disasters in and expect them to make it perfect and dont want to pay for it, and my car is black and the dog is tan, so the hair did stand out, but I felt like he was just trying to take advantage of me.
"Dear [member name removed], I appreciate the time that you took to leave comments about our business, and I would like to take the time to address your concerns. I am sorry to learn that you were unsatisfied with your experience here at Clintonville Auto Detailing. We pride ourselves on our excellence in both customer service and quality of work. The negative feedback we received from you stands out to us and we feel regret for any miscommunications. I can assure you that we would not, and will not, take advantage of you or any customer or potential customer. It simply goes against our basic principles for business and life. For obvious reasons, a definite cost to clean and detail an individual vehicle cannot be determined until inspecting it. We start with a estimate and discuss specifics upon inspection. We apologize that you felt taken advantage of but I can assure that is not the case. I am happy to hear that you were able to successfully remove the dog hair in your car. Our experience here is that dog hair can be especially difficult to remove, even with our commercial equipment. 95% of the time it requires more time, effort, and additional tools. The reason for this is that those little hairs weave themselves into fabric upholstery, and even more so, into carpets. Rest assured that if we had not encountered difficulties while attending to you vehicle, you would not have been charged unnecessarily. I hope this has helped you to understand our process and principles. And I hope you can appreciate our goals to be the best at what we do in providing service to our clients and their vehicles. Thank you for taking the time to read my notes to you here. We respect you as a person, a customer, and a neighbor. And we would enjoy the opportunity to show you the great work that we do. Please feel free to come by again sometime, ask for me, and we will offer you a token of our appreciation and apologies with 50% off the cleaning and detailing of your car. Thank you again, [member name removed]. Best to you always. Warm Regards, Steve"
Licensing
State Contractor License Requirements
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