Apex Plumbing, Heating and Air Pros

They came out immediately. Claimed they could not get the part need for several weeks. I was able to purchase the part from the City with one phone call and have install by another plummer within days for less than half the cost quoted

Initial install completely botched Had to come out and do it again I had to keep calling to get things scheduled and done nothing proactive on their end. Didn’t take a penny off the over 4K of work even with all their screw ups. Will never use them again.

never hired Apex hired another company

I had a drain from my gutter downspout stopped up which was causing water to backup into my sunroom. They came quickly and told me what they would do which was to cleanout all the drain from the gutters of which I had five. I had already discontected two downspouts at my sunroom to expose the opening from the drain. They hooked up their pressure hose to the first drain and that cured my problem. They were here and gone in 20 minutes. They collected payment of $400. When I asked why it was so high they said they charge and flat rate for jobs however I thought that would be for all five downspouts. They emailed me the bill and on that were some items that I had done myself such a disconnecting and reconnecting the downspouts. They were there quick and did a good job but anyone using them should get a proposal saying exactly what they are charging for and make sure they do everything on that proposal.

Cleared one outdoor drain line but broke another one trying to force it cleared then offered to sell me a replacement of all drains like I was getting a deal. He broke a pipe on purpose to try and get me to replace them. This company is horrible and this guy was incredibly rude.

I was not inclined to leave a review, as we had a pretty negative experience. I am writing this because the company used Angi's platform to request a review. We had a leaky shower valve component that needed to be replaced. The particular part needed was not available (due to issues with the manufacturer), but that was not explained up front by the technician. Instead, the part was replaced with a component that did not fit properly, causing the shower valve to not fit properly in the shower. When we contacted Apex to rectify this, we received a call from the technician, and the interaction was very unpleasant. Fortunately, the manager and customer service employees worked with us, and we received a refund for the original job. Unfortunately, by that point we were already certain we needed to have another plumbing company replace the entire valve, a more expensive job but the job that should have been recommended by Apex's technician. As such we can't recommend Apex to others.

We did not use apex plumbing for this service. They may have been subcontracted but we did not directly work with them.

The work was great. But they are terribly overpriced. I paid $179 for them to put a new toilet seat on my toilet. My total bill for a broken flange was over $1600. If you don’t mind paying an exorbitant rate, then these people are for you because they do very good work.

Replace two sink plungers in my bathroom. I should have gotten a second opinion. Instead of repairing, I replaced with a pop up plungers. I got one price… no break down on parts and labor. Would not give me a break down. I felt the price was very high. I should have gotten a second opinion. Would not recommend, even though the repairman were polite and professional. The cost was $600.

That wanted $800 for a job I ended up paying $185 for. Simply put they're a bunch of lazy thieves

It went well! He wouldn’t give up until the problem was solved.

Very thorough and knowledgeable. Did great work. Would definitely hire again!

There was a very slight leak in the gas line running to the furnace at the shut off valve. Apex was able to schedule a visit in a reasonable timeframe. They were very professional, explained the work and expense, and worked quickly, resolving the issue.

It went well, they were upfront with the cost. And installed my toilet well. I will hire again

Was quoted 12000.00 or so to repair all sewer pipes under crawl space.When I thought work was completed, the repairman came into home holding copper pipes.said they found 4 more leaks and charged me another 4000.00 or so.Also entrance to crawl space not completely covered when work was completed.This will allow animals ,my cat entrance to the crawl space.I had given a good review for this company,but on further review and time to rethink the process I would not hire again.I realize this was a tough job & they spent 4 days here but not happy with the additional $4000 charge,nor the entrance to crawl space not repaired properly .

They never showed up and never called to say they weren’t coming. Horrible company with horrible customer service

Replaced part that wasn’t needed and didn’t look over and find the problem

very smooth Mytechnician was professional and answererd all my questions I asked Was on time and very efficienet. Would not hesitate to use this company agaain It all starts with the people youhire and traiv

Tech came to my house and promptly told me that they couldn't fit a water tank in my utility closet, that was currently housing a water tank. The tech then said a drip pan would not fit, and quoted a very high price. I had another plumber install a tank and drip pan a week later for almost half of the Apex quoted price

It was Great! The technician throughly explained what was wrong and what needed repaired/replaced, after that I was given an estimate and the technician gave me ample time to make my decision. I ok’d the work and he began. Took about 1 1/2 hours and the tech cleaned up my bathroom after he was done. I’m so glad I called Apex Plumbing. They will be my go to Plumbers for all my plumbing needs. Highly recommend.

The team arrived on time and was expert, professional, and personable. The water heater works as expected. They completed the work quickly and left the work site as clean as they found it. They were careful not to damage walls or door frames when removing and bringing in the water heaters. Recommended.

Apex did a great job and was very nice and professional. I appreciate the owner making sure he set me an appointment up after him hearing about my plumbing issues on social media. They took care and made sure they provided quality service.

Excellent job with the repair. We had an extra cost involved but I was informed prior to the start of the job that this may be the case as the job was to repair a crack in the old cast iron pipe. The extra cost was absolutely necessary and with an older home, I was expecting the worst-case scenario! Turns out the extra cost was VERY affordable! The gentleman explained in detail what was going to be done and how much the cost would be. I sincerely appreciate their honesty1

I have no idea who these plumbers are.

Initially, the instal went as planned. However, upon leaving the installer told me the tub faucet might move a little. If it did, I was told “just push it back” into position. However, the next morning there was a rather large water spot (2 feet in diameter) on the kitchen ceiling. In total three trips to my home were needed to correct all issues but one. The face bowl lever is buried behind the spout and very difficult to reach/use. At that moment, I decided not to seek another attempted repair.