Window Nation Cleveland logoApproved Pro
Approved Pro

Window Nation Cleveland

4.6(
609
)
Window Service, Door Service, Gutter Repair and Replacement,

About us

At Window Nation, we know replacement windows. We’re third-generation window replacement experts who have been lucky to provide homeowners replacement windows, siding, and doors for over fifteen years. We opened our first showroom in Maryland in 2006, quickly growing to serve homeowners in cities across the country – and we’re not stopping there. We’re grateful for every homeowner who has trusted us to upgrade their most important asset: their home. We’ve learned a lot about home improvement over the years, but the most important thing we learned isn’t about window replacement. We learned the home improvement industry isn’t about offering the best windows, siding and doors; it’s about the relationships we build with our customers.

Business highlights

19 years of experience

Services we offer

Window Installation, Window Replacement

Services we don't offer

Window Repair, Window Treatment/Tinting

Amenities

Eco Friendly Accreditations

Yes

Free Estimates

Yes

Warranties

Yes

Senior Discount

0%

Accepted Payment Methods

  • American Express
  • Financing Available
  • Check
  • Visa
  • Discover
  • MasterCard
Our recent projects
  • 15
    View Gallery

    Assorted photos uploaded by Window Nation Cleveland

Reviews
4.6609 Reviews
Write a review
Number of StarsImage of DistributionNumber of Ratings
5
80%
4
8%
3
4%
2
3%
1
5%
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Filter reviews by service

Showing 1-25 of 609 reviews
Jerry K.
Mar 2025
5.0
Window Service
Yes, I recommend this pro
$1,500,000
Every part of our dealing with Window Nation was great. From the product quality, initial contact at Cleveland’s Home and Garden show to the sales appointment and through the install. All the reps we dealt with were informative, professional and courteous. The install of 10 windows, including a picture window that replaced 2 standard side by side windows, went without a problem. The installers were on time, worked throughout the work day, and thoroughly cleaned up before leaving. All in all a great experience and I would highly recommend them.
Melissa N.
Aug 2024
5.0
Window Service
Yes, I recommend this pro
$300,000
On time delivery of windows
Response from

"Window Nation Wonderful! Thank you for the feedback on your experience."

Rick W.
Jan 2024
2.0
Window Service
$1,200,000
All went fine until we went to use a few of the windows in the spring. After you open them, they will not shut enough to lock them. Some are a good 1/8" away from the locking tabs. A guy came out, talked a good game, supposedly fixed them. Two weeks later, the same thing. I'm afraid to open the other 7 windows, at night we have to lodge a 2x4 in there so a intruder doesn't just open it up and climb in. After 20 calls of being put on hold or having sales people call me trying to sell more windows, the service people finally called and said, its a "$150 trip"...So peeps, save your money and go with someone who backs up their customer service. Stay away from Window Nation.
Response from

"We are saddened to hear you're displeased with your experience. After the installation, we provide physical documentation with warranty information outlining the parts and labor warranty. We understand that having to pay a labor fee can be disappointing, but it is a flat fee for all labor for your service request, and the service visit has a year warranty as well. That means if they have to uninstall and reinstall the window, it would be covered in the $150 fee, and if the problem persists within a year from the service date, you would not be charged again to send a technician back out. We hope this explanation of benefits helps, please give us a call if you change your mind."

Matthew R.
Oct 2023
1.0
Window Service
$1,500,000
If there was a negative start I would use it. This was the worst experience ever!!! I am a service tech myself and try to treat people as I want to be treated. From the beginning to the end, from the top to the bottom nothing but problems, lies, fights, and poor quality. Sales appt was January 1 after being called on New Years Eve, I was told I would get a $100 gift card for taking the appointment, 3 months later after calling repeatedly it was $100 of coupons 50 miles away. Botched the install, broke j channel and covered it up allowing water running towards my house. Removed the sliding door after uncovering a carpenters ant nest and still installing the door even though I suggested not. Then they asked me to sign the job was completed, even though they knew it wasn't. The permit was closed a day later, as though it was done. If I didn't have construction knowledge Id be robbed at full price. I don't think even if they were free (they should have been) I would do this in hind sight.
Response from

"We take this feedback very seriously and will use this as an opportunity to better our teams and practices moving forward. Per your account, we have settled your account; however, please reach out to us at (866) 217-9582 if there is anything further we can do to assist you."

Eva R.
Mar 2023
5.0
Window Service
Yes, I recommend this pro
$2,600,000
Very good.very professional and very knowledgeable guys.they clean up and took care of everything. I will do it again with them. I’m very thankful.
Response from

"We are elated by your kind words and recommendation. Thank you for trusting us with your window project, and welcome to the Window Nation family."

Cheryl S.
Nov 2022
5.0
Window Service
Yes, I recommend this pro
$1,298,500
No pressure sales, because when you need windows you are going to order them at some point from someone. Window Nation made it a well informed and easy process which is important in the process. More than that, the installers were pleasant, polite, went to great lengths to protect your property while installing. They were informative if you had questions. Responsive if you had concerns and left areas worked on swept up and clean when they were done. They didn't take for granted they had run of your property....they asked permission when they needed to enter to even use the restroom. A very pleasant experience beginning to end. And of course, how satisfied with the windows? Extremely satisfied. Instructions not only givenbut demonstrated for proper use and management of window operation. I am so pleased with the appearance and ease of operation of the window features. I am also thrilled to walk by my windows and not feel any...not even the slightest draft. I don't even feel the extreme cold coming through the window glass like my old windows. I couldn't be happier with the choice I made to go with Window Nation for quality and affordable windows as well as the added bonus of the personal and professional installation process. They treat you with utmost respect and take care in areas worked. I would, highly, recommend them to anyone.
C W.
Nov 2022
1.0
Window Service
$492,900
In September, the Salesman said windows would be installed by November and then "after the 3-day recision cancellation period" had passed, changed it to mid-January, when there is snow. Window Nation tries to take advantage of the elderly. 4 small, bedroom replacement windows for $4929 and the sale was "Buy one Window, Get one Free."
Response from

"Hello, we are disappointed to hear that your experience has been less than the 5-stars we strive for. We are having difficulty locating an account for you in our system, but we would like to discuss this further. Please give us a call at 866-217-9582 or email us at [email protected]."

Nicholi E.
Apr 2022
5.0
Window Service
Yes, I recommend this pro
They were excellent.
Response from

"Phenomenal! Thank you for the feedback on your experience."

Brenda S.
Jan 2022
1.0
Window Service, Door Service + 1 more
$1,800,000
The whole experience was awful. The total cost for 12 windows and a sliding door was over $18,000 dollars. The installers didn't seem to know what they were doing. They put the old windows outside against a tree and broke glass all over the place. Our big front window was not what we expected. We watched them install it and it was sagging and not straight. My husband questioned them and was told you won't be able to tell once you put your curtains up. After it was done it wouldn't open right and the latches wouldn't work. The screen had holes in it. After they were done they left without showing us their work. My husband walked into his bedroom and the front window was broken and covered with cardboard. They didn't even tell us that they had broken it. We had them installed in 5/18 and we are already replacing them. There's so much cold air coming from them already that you can actually feel the drafts.We had the whole house insulated and installed a whole new heating and air conditioning system since we got the windows and it's ridiculous that our house is this cold and drafty. We basically threw our money away on over priced, very poor quality windows. We have Anderson's coming out to replace them. We obviously should have called them first and we wouldn't be in this situation. I would never recommend Window Nation to anyone and I cringe everytime I see one of their commercials. It's all nothing but lies.
Response from

"We are saddened to hear that you were dissatisfied with your experience from start to finish. Your feedback will be used to better our teams and practices moving forward, and if there is anything further we can do to assist you, please don't hesitate to reach out to us."

ILYA G.
Jan 2022
2.0
Window Service
I was looking to replace one broken window. They minimum order was $1,000! I will never contact them again.
Response from

"We are disheartened to hear this was your experience. We attempted to look into this further for you; however, we were unable to locate your account using your address and name. If you are still in the market, we would be happy to assist you."

Jim N.
Dec 2021
5.0
Window Service
Yes, I recommend this pro
$7,000,000
Extremely well. Fabrication took a little longer than expected, but that’s not at all unusual in this market. Every person we worked with was terrific. The craftsmanship and professionalism of our installation crew exceeded my expectations. I would not hesitate to recommend Window Nation.
Response from

"Thanks for the feedback on your experience with us, and for choosing Window Nation for your replacement windows."

Pat M.
Nov 2021
5.0
Window Service, Framing Service
Yes, I recommend this pro
$800,000
Perfectly.
Response from

"Hello, thank you for your kind words and this wonderful review!"

Jason N.
Oct 2021
5.0
Window Service, Framing Service
Yes, I recommend this pro
$2,000,000
The team did a great job. Joe was very personal and professional. He explained the products and process clearly. The windows were produced in the quoted timeframe. The installation team was stellar. Was quoted 2-3 days and was lucky enough to have it done in one. The crew was respectful and clean. Left the house in great condition. I would recommend Jack, John and Kenny to anyone. Good work!
Response from

"Hello, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Window Nation Cleveland from sales to installation. We will be sure to pass on your comments to Joe, Jack, John, and Kenny!"

Stephanie K.
Oct 2021
4.0
Window Service
Yes, I recommend this pro
$360,000
Good experience from initial contact to end of project. Communication was great. We received an email from the owner of the company after the project was completed.
Response from

"We are humbled by your feedback and appreciate you taking the time to provide it. You experienced Window Nation wonderful level service from start to finish, and we couldn't be more honored to serve you. We look forward to the opportunity to work with you again in the future!"

Robert S.
Oct 2021
5.0
Window Service
Yes, I recommend this pro
Our installer, Jason did an excellent job. The windows were installed in area with my mother who needs special care, and he made her comfortable with his installation. He was conscientious and efficient in his install. He was very patient with my son (10 years old) who had to watch (and help) on a project of this importance! The windows are great and the finish work covered well inside and out.
Response from

"Jason is such a wonderful example of professionalism and his work is exquisite. We are thrilled you had such a wonderful install experience and are happy to welcome you to the Window Nation family!"

Paul N.
Oct 2021
5.0
Window Service
Yes, I recommend this pro
Great job, very professional!
Response from

"Window Nation Wonderful! Thanks for the feedback."

Alicia H.
Oct 2021
5.0
Window Service
Yes, I recommend this pro
Very well! There was one small hole in a screen in the kitchen window (photo attached). I can't believe how quickly the workers got the windows installed! Such hard workers!
Response from

"Hi there, thank you for taking the time to leave a review for us at Window Nation Cleveland. We're happy we could meet your expectations! If you haven't already, please reach out to our service team regarding the hole in your screen; they can be reached at 866-217-9582. Welcome to the Window Nation family!"

Rachel R.
Oct 2021
2.0
Window Service
$1,000,000
This took a process of months and months. Nothing about it was easy. At first I was understanding because of covid, but once they showed up missing 3 windows during the initial install day (after I had master measurements taken by their pro which was a completely different appointment) because they were the wrong size I realized it’s the company itself. It took a total of 3 different install days which were weeks and months apart for all of the work to be completed. I was told the windows that were measured wrong would be front loaded which obviously did not happen. I was also left with no contact number because the original team lead retired and I wasn’t notified nor given any other contact leaving me to call the general hotline number to see when the additional work would be completed. The second install time they sent me ripped screens creating a whole other appointment day for me to deal with once again. During this time I was contacted several times to pay in full even though the work was not yet completed. Hands down I wish I went with a different company. I NEVER write reviews. This company needed one.
Response from

"Hi, thank you for bringing your experience to our attention. We regret that you had a negative experience and will use this as an opportunity to improve. If there is anything further we can do to assist you, please don't hesitate to reach out to us at 866-217-9582."

Sarah L.
Oct 2021
5.0
Window Service
Yes, I recommend this pro
$740,000
We ordered new windows at the beginning of September and were quoted a 10 to 14 week turn around time which worked out well with a baby on the way. But much to my surprise, after only 4 weeks the windows were in and ready to be installed. Installation was fast and I would have never guessed they had been here had I not been home as there was no signs of any construction left behind.
Response from

"Hi, we're so glad that we were able to go above and beyond your expectations! Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!"

Michael B.
Oct 2021
4.0
Gutter Repair and Replacement, Framing Service
Yes, I recommend this pro
Not having the right color on first appt. Delayed repair by 2 weeks. The repair was done and done satisfactorily.
Response from

"Hi, thank you so much for the positive review! We strive for excellence and are always looking for ways to improve, so thank you for your honest feedback. We're glad to hear you were satisfied with your experience overall. If you have any further questions or concerns in the future, please don't hesitate to reach out to us at 866-217-9582."

Ronald G.
Sep 2021
5.0
Window Service
Yes, I recommend this pro
$250,000
everything went. Well The wait on the windows was a bit long Of course the Pandemic may have. Had a lot to do With that. We are very happy with the choice of windows. We were looking for casement windows but did not need them to open. The salesman suggested sliders. Good call we love them and they look ? very nice. All in all the experience was excellent The install went very well. It was on time as scheduled. The installer, Alex, was superb . He was professional and very well organized, efficient and friendly.
Response from

"Superb! We’re over the moon to hear that your experience was Window Nation Wonderful from start to finish. We appreciate your feedback, patience and, understanding and are happy to welcome you to the Window Nation family!"

Jim O.
Sep 2021
5.0
Window Service, Gutter Repair and Replacement
Yes, I recommend this pro
good communication throughout. Sales helpful. Three people took measurements prior to installing the windows. Installation was professional (thank you David) and job was completed within the estimated timeframe. Cleanup of the area was excellent.
Response from

"Hi, we're so glad that we were able to go above and beyond your expectations from sales to install! Thanks for being the best part of Window Nation!"

Tim T.
Aug 2021
5.0
Window Service
Yes, I recommend this pro
Better than I expected. The whole experience was very easy. It started with my sales person Rob and then the crew that did the install. Courteous, knowledgeable, professional and very accommodating. Rob was outstanding in describing the product I was buying and why Windows Nation was the best choice. The install crew was prompt, organized and worked together like a well oiled machine. Could not be happier the product and service provided.
Response from

"Hello, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Window Nation Cleveland. Thanks again for the recommendation, and have an amazing day!"

Stacy T.
Jul 2021
5.0
Window Service
Yes, I recommend this pro
Windows look very nice
Response from

"Hello, we are glad we could help! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!"

David L.
Jun 2021
5.0
Window Service
Yes, I recommend this pro
They did a good job. And we were very satisfied with the windows we received. They did a great job replacing our windows
Response from

"Window Nation Wonderful! We're thrilled we were able to assist you with your replacement window project."

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Showing 1-25 of 609

Licensing

Bonded
Insured

State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our Find Licensing Requirements page.

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FAQ

Window Nation Cleveland is currently rated 4.6 overall out of 5.
Monday: 9:00 AM - 5:00 PM Tuesday: 9:00 AM - 5:00 PM Wednesday: 9:00 AM - 5:00 PM Thursday: 9:00 AM - 5:00 PM Friday: 9:00 AM - 5:00 PM Saturday: Closed Sunday: Closed
Window Nation Cleveland accepts the following forms of payment: American Express, Financing Available, Check, Visa, Discover, MasterCard
Yes, Window Nation Cleveland offers free project estimates.
Yes, Window Nation Cleveland offers eco-friendly accreditations.
Yes, Window Nation Cleveland offers a 0% senior discount.
No, Window Nation Cleveland does not offer emergency services.
Yes, Window Nation Cleveland offers warranties.
Window Nation Cleveland offers the following services: Window Installation, Window Replacement
Window Repair, Window Treatment/Tinting

Service Hours

Sunday:Closed
Monday:9:00 AM - 5:00 PM
Tuesday:9:00 AM - 5:00 PM
Wednesday:9:00 AM - 5:00 PM
Thursday:9:00 AM - 5:00 PM
Friday:9:00 AM - 5:00 PM
Saturday:Closed
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