Find top-rated Pros in your area
Enter a zip code and get matched to businesses near you.
Geo Icon

Superior Carpet and Tile Care

4.9(
112
)
Carpets or Rugs - Clean at Home, Tile: Ceramic and Porcelain - Repair, Carpets or Rugs - Clean Offsite,

About us

**PLEASE READ** Calling or text messaging 440-867-6677 is essential to receiving quick and prompt service!! Communicating through Angie's List has not been reliable in the past so be sure to call or text the number above for any inquiries. WE SPECIALIZE IN CLEANING AND RESTORATION. WE DO NOT RE-GROUT TILE OR PROVIDE REPAIRS. THANK YOU!!! We strive to be acknowledged as the top choice of cleaners in Cleveland. We accomplish this through a relentless commitment to quality, integrity and complete customer satisfaction. With today’s on-the-go lifestyle, your time is more valuable than ever. Since 1999, Superior Carpet & Tile Care has been a locally owned, one-stop cleaning company for all of your carpet, grout, tile, upholstery, rug, wood, drape and mattress needs. We offer a wide variety of professional cleaning services, with the industrial grade technology to get the results you want! We are confident that our friendly, expertly trained staff will exceed your expectations. We work hard to ensure you’re 100% satisfied with your service, and treat your home or business with the respect and care it deserves. Your satisfaction is our number one priority!

Business highlights

26 years of experience

Services we offer

We provide professional cleaning and restoration of most residential and commercial carpet, and other flooring. We also provide encapsulation cleaning, and the rental of dehumidifiers and air movers., carpet sanitizing and disinfecting, grout and tile, upholstery, water removal

Amenities

Free Estimates

Yes

Accepted Payment Methods

  • CreditCard
Reviews
4.9112 Reviews
Write a review
Number of StarsImage of DistributionNumber of Ratings
5
95%
4
4%
3
0%
2
2%
1
0%
Write a review
Showing 51-75 of 112 reviews
Jeff A.
Aug 2013
5.0
Yes, I recommend this pro
$100
Prompt and professional.  They were very honest with me about the fact that they might not be able to get a large coffee stain out.  It wasn't a fresh stain, so I knew it wasn't likely.  The stain has diminished significantly.  I can still see it slightly when the light hits it a certain way.  My fault for waiting too long to call them.  The rest of the carpet looks great.  The traffic area in and out of the restroom is gone!  They did an excellent job of communicating with me about their arrival time.  I would use them again.
Marie H.
Feb 2013
5.0
Yes, I recommend this pro
$358
They did a nice job. They were on time and pleasant. He told me he thought he may have overcharged me so he offered to do another room for me (that's carpeted) in the spring free of charge. I was pleased with their service.
Response from Superior Carpet and Tile Care

"Thanks for the kind words. We appreciate your business. Sorry that it took so long to reply. Hope to hear from you again. Sincerely, Jed Schreibman. President."

Brian B.
Dec 2012
5.0
Yes, I recommend this pro
$200
Superior responsive, they arranged to come out within 2 - 3 days of my call. They got all of the spots out of the carpet and cleaned it expertly (it looks better than I could have expected). All of the stair treads were cleaned beautifully with no staining or even shading. I can't imagine the 8 years old carpet looking better than it does after their cleaning. Similarly, the tile and grout came out much better than expected with the grout looking like it had been restored to an off-white, nearly new shade. I would highly recommend Superior, Jed and his team.
ELAINE F.
Nov 2012
5.0
Yes, I recommend this pro
$320
Jed, the owner, was great to work with. Our closing date changed at the last minute, and Jed was very understanding and accomodating and switched around their schedule for me. Technicians were prompt and friendly, and carpet looked great afterwards. I had bought the deal from Angie's list of $250 worth of service for $200 ahead of time, and was probably the first customer redeeming it, as the technicians weren't sure how to process that with the payment, but a call to the owner was made and it was handled quite easily.  I would absolutely recommend using them!!
Response from Superior Carpet and Tile Care

"Member, thanks a lot for a nice, detailed report. I know how frustrating moving can be, so I can empathize with your situation. We try to accommodate everyone to the best of our abilities. Thanks for the opportunity to serve you. See you in the Spring! Sincerely, Jed Schreibman. PRESIDENT."

MARY D.
Aug 2012
5.0
Yes, I recommend this pro
$700
They arrive on time and do a very good job.
Response from Superior Carpet and Tile Care

"Member, as always, it's a pleasure working with you. We appreciate you being ready upon our arrival and look forward to continuing the professional relationship. Thanks for the "A" report. It help out immensely. Sincerely, Jed Schreibman. PRESIDENT."

Matthew N.
Mar 2012
1.0
Called this company to get an estimate on getting my carpet cleaned. I had to leave a message since I got no answer. I did call during their regular business hours. That was on Sunday March 4th. It is now Tuesday and I still have never received a return phone call.
Response from Superior Carpet and Tile Care

"Sir, we have no record of your phone call. I believe you have made an honest mistake. This report should really be removed. This is not how I run my company. To all future potential customers reading this, please do not let this deter you from trying out my company. Just look at our track record below. 5 time consecutive Super Service Award Winner. We didn't achieve that status from not returning phone calls. Thank you. Sincerely Jed Schreibman, PRESIDENT"

Keri Z.
Jan 2012
5.0
Yes, I recommend this pro
$325
I have used this company multiple times and am never disappointed. This time they went to my rental property without requiring I meet them there, which is not convenient for me at this time. I really appreciated this. I was also prepared to schedule something in the next few weeks, and Jed informed me they had a cancelation and could come the next day. What a pleasant surprise!
Response from Superior Carpet and Tile Care

"Thanks a lot for the awesome report.. We just won the Super Service award for the 5th straight year because of reports like this. Glad the scheduling worked out well for you. See you soon and thanks again! Sincerely Jed Schreibman, PRESIDENT."

Karen G.
Nov 2011
5.0
Yes, I recommend this pro
$100
I was moving in to a home I just purchased and wanted the carpets cleaned before moving the furniture in. I didn't schedule everything well and the carpet guys came while cable and a cleaning crew my daughter hired for me were there. No big deal, these guys worked with (and around) everyone. They were great! It is so nice to walk on a nice, clean carpet. I will use them again. And recommend to anyone who needs a good job at very reasonable prices!
Response from Superior Carpet and Tile Care

"Glad we could assist you so quickly. Thanks for the "A"s, they really help us out. See you in the Spring! Sincerely Jed Schreibman, PRESIDENT."

DAVID B.
Aug 2011
4.0
Yes, I recommend this pro
$123
Took a while responding to my initial phone call(s), But said it was a cell phone problem. Once I got a hold of them, they were prompt and very helpful and professional.
Response from Superior Carpet and Tile Care

"We appreciate the business. Sorry I was having cell phone issues. Sometimes these smart phones aren't so "smart". Glad we were able to get to you the next day to take care of your home. Sincerely, Jed Schreibman, PRESIDENT."

MARK M.
Jul 2011
5.0
Yes, I recommend this pro
$120
     When I originally called, Jed explained the particular problems that come with trying to remove pet stains but assured me his employees would do all they could to help alleviate the situation.I wish I would have gotten the employee's name, because he was very polite, professional and did a great job of improving the look of our carpets. They are not perfect, but after talking very candidly with Jed, I realized before the cleaning was done that they probably would not be. Still, the improvement is significant and we are very happy with the results!
Response from Superior Carpet and Tile Care

"Thank you so much for a great report. You've made my day! Matt is the tech who was out at your house and he will be happy to hear about the awesome report as well. It really helps us out! We appreciate the business. Sincerely Jed Schreibman, PRESIDENT."

Roberta S.
Jul 2011
5.0
Yes, I recommend this pro
unknown
Response from Superior Carpet and Tile Care

"See that?? You're welcome! :) Look forward to hearing from you when you need our heavy artillery to come in and deep clean the house! Take care. Sincerely, Jed Schreibman. President."

Lanese S.
Apr 2011
5.0
Yes, I recommend this pro
$200
Wonderful!  I was very pleased with the service performed.  These gentlemen were polite, on time,  moved the furniture and put it back in its place and they were fast.  I will definitely call them again in September for the fall cleaning.
AMY C.
Mar 2011
5.0
Yes, I recommend this pro
$110
He was on time. He was very nice and explained what exactly what he does. He took his time and didn't rush to make sure that he did a complete job. The carpet came out fantastic. I would use him next time I need my carpets cleaned.
Response from Superior Carpet and Tile Care

"Thanks so much for the straight A's. It hepls us little guys out tremendously with future referrals. Look forward to seeing you in the future. Sincerely Jed Schreibman, PRESIDENT."

TODD F.
Mar 2011
5.0
Yes, I recommend this pro
$300
Outstanding! I was very pleased with my experience from start to finish. Jed, the owner returned my initial call promptly. I was expecting house guests for the Thanksgiving holiday and my teenage son had given a party in our basement the previous week-end. The carpet was badly soiled and smelled awful ! Jed was able to add me to an already very busy schedule and get the job done before our company arrived. Roger, who came out to do the work, was right on time and so friendly and professional. He worked really, really hard to remove several difficult stains and was completely honest and upfront about the one spot he couldn't get out. I thought he did an excellent job. I highly recommend this business and will happily work with them again in the future.
Response from Superior Carpet and Tile Care

"I just want to say thank you for an amazing report. I was having a stressful morning and this definitely put a smile on my face :) Please make sure to tell the friends and family about us. I will pass the good news onto Roger. Take care. Hopefully will see you soon. Sincerely Jed Schreibman, PRESIDENT."

Helen M.
Dec 2010
5.0
Yes, I recommend this pro
$480
This company (specifically Jed and Roger) is outstanding! We just bought a house and needed the carpets cleaned since previous owners had 2 cats (which I am allergic to). We were to get the keys on Fri 12/10 but didn't know what time since it was based on when the sellers would be ready to leave. I love that Jed was flexible and able to accommodate us that day. The agent called us and said we could get the keys at 2pm. So I called Jed and he sent Roger over at 2:30 pm. Unfortunately the sellers were still packing (she was packing up her pantry at 3:30 pm!). Roger was kind enough to come back that evening at 5pm (we really needed the carpet cleaned that day because the cleaning lady was scheduled for Sat and move date was Monday morning). Roger returned and the seller was still there (until ~5:30 pm). Roger's customer service skills are outstanding. He sacrificed his evening plans to make sure the work was completed. He was very thorough and we are very happy w/ the results. Unfortunately we found out the master room could not be cleaned due to all the damage from the cats. He was honest enough to tell us that upfront which I really appreciate! The stains in the basement came back and he returned yesterday to try again. He did tell us that it was possible that it may not come out and the fact that Jed and Roger are willing to work w/ the customer is so refreshing. This is why we support independent owners (vs big chains). You get to support local companies and the quality of service is something that you don't always get w/ larger companies. We highly recommend this company and one of our friends came over after the work was complete and commented on how nice the carpets look (we gave them the name of the company). We would definitely use them again and they also clean tile work so I hope to use them in the future for that as well. Thanks Jed and Roger :)
Response from Superior Carpet and Tile Care

"Thanks for all the great praise! I already passed the good news onto Rodger. We always try to be as accommodating as possible. Hope the move went well for you. See you in the future! Sincerely Jed Schreibman, PRESIDENT."

Dennis S.
Nov 2010
5.0
Yes, I recommend this pro
$410
I had an outstanding service experience from start to finish. From the immediate response by Jed to my email inquiry to the professional and thorough service by Roger. I highly recommend and will call them for service again in the future.
Response from Superior Carpet and Tile Care

"Direct and to the point, love it! Thanks for the Straight "A's". It helps us out big time. We look forward to serving you in the future. Sincerely Jed Schreibman, PRESIDENT."

Carol B.
Sep 2010
5.0
Yes, I recommend this pro
$226
Roger the carpet cleaner did a good job and I was very comfortable having him in our home - pleasant and efficient.
Response from Superior Carpet and Tile Care

"Thank you for the nice report. We appreciate you giving us the chance to serve you. We hope to see you again. Sincerely Jed Schreibman, PRESIDENT."

Stephen L.
Sep 2010
5.0
Yes, I recommend this pro
$168
I called on Monday 9/10 and spoke to the owner Jed. He gave me an approximate estimate over the phone. He then said that he could do it next week. I told him that I had some Doctors appointments next week. I was going to check my schedule. He offered that he was going to be fairly close to my house the next day and could be here between 11:00 and 1:00. That was perfect for me. On Tuesday, I had just gone out to nget coffee and Jed called to say he would be leaving the other job and would be at my house in 15-20 minutes. I told him I would be there. By the time I got home he was already bthere. It was 11:00. He came in and measured the areas and told me how much it was. It was just about the exact price he had quoted over the phone. I asked what the cost to protect the carpet was. I told him to go ahead and do it. In about 2 hours he was done. He gave me slippers to put over my shoes. It was completely dry in 4 to 6 hours. The traffic patterns are gone. Next time I call him, I will also have him do the furnature He was ver proffessional.
Response from Superior Carpet and Tile Care

"Thanks for the report. I'm glad we could come take care of it so quickly. The schedule worked out real well! Let me know when you're ready for the furniture. I'll take good care of you. Sincerely Jed Schreibman, PRESIDENT"

Helen F.
Sep 2010
5.0
Yes, I recommend this pro
$420
I am very satisfied with the services I received. The owner from the company provided the services, he was prompt, curtious, and really cared about doing a great job! Will definetely recommend to anyone and will use his services again. Thank you!
Response from Superior Carpet and Tile Care

"Thanks for a great report. I'm Glad you are happy with everything we did. You'll have to have something for me to clean in the spring so I can come play with Biscuit! (for those of you wondering, it's their dog:) Have a good one! Sincerely, Jed Schreibman, PRESIDENT."

Brian B.
Sep 2010
5.0
Yes, I recommend this pro
$250
I called several companies to get estimates for cleaning carpet and tile in a home that I purchased that had not been cleaned or cared for in a long time. Several companies didn't want to even come out to give estimates. Superior Carpet and Tile not only came out, but presented several options for what they could do to clean various areas. In one room, they said they would not charge if the carpet wasn't cleaned. Their work was stellar, quite good, and even the room that they weren't sure could be cleaned came out quite well. Because there we some issues with the tile getting clean, they came back a second time at no charge. I was extremely happy, have recommended them many times, and have used them in another house.
Susan R.
Aug 2010
5.0
Yes, I recommend this pro
$150
Excellent service. Returned my initial phone call promptly. Came when they said they would. Did a thorough job of cleaning and deodorizing the carpets. Pointed out some areas of wear that I hadn't noticed, which I appreciated. Put the heavy furniture up on styrofoam. Carpet dried in 24-48 hours despite the heat and humidity. Workmen were personable and professional. I'd hire them again and would recommend them to others.
Response from Superior Carpet and Tile Care

"Thanks for the positive report and also for being prepared for us! Usually it should only take a few hours to dry, but I remember that day it was super humid and there was very minimal air flow throughout the house, (hence the longer drying time). Thanks again! See ya in the future! Sincerely Jed Schreibman, PRESIDENT."

ERIC C.
Jul 2010
5.0
Yes, I recommend this pro
$100
I came home from vacation and discovered that my cat was sick and had some accidents on the carpet. I have a toddler, so it was really important to me that it be cleaned quickly and thoroughly. He came within a couple of days of my call and cleaned both rooms in a little over an hour. He recommended scotch guarding the rooms, which was very little additional charge. I am very happy with the outcome. The stains came out and the house smelled very good!
Response from Superior Carpet and Tile Care

"Good to hear the spots came up without a fight. Our equipment and solutions are able to take care of the majority of the situations we run into. Thanks so much for the page of happiness vote. I appreciate the feedback. Sincerely, Jed Schreibman, PRESIDENT."

ELIZABETH S.
Jul 2010
5.0
Yes, I recommend this pro
$85
I called and left a message and they called back within the hour to set up an appointment. We set it up for a week later. They arrived promptly for the appointment at 9AM. Both men were friendly and professional. They did not move the TV stand or the computer desk and I did not want them to. These were too difficult to move. All the other furniture was moved for cleaning. The carpet looked much cleaner afterward. They told me it would take around 4 hours to dry. It was almost dry 24 hours later, not 4, and we left the styrofoam boosters under the furniture for yet another day to make sure the carpet was really dry. The stairway took longer to dry since it was not exposed to sun or moving air from a doorway. The cleaning product they used had a citrus smell that was OK but it was a couple of days before we quit smelling it. All in all, the professionalism of the workers out-weighed the smell and the long drying time.
Response from Superior Carpet and Tile Care

"Thank you for the nice report. I will make sure to relay the message to the guys about using less citrus additive and also to make sure to take extra vacuum strokes to ensure faster drying. (There are a few variables that determine the drying time). Glad to see we will be hearing from you again! Sincerely, Jed Schreibman, PRESIDENT."

LINDA B.
Jun 2010
5.0
Yes, I recommend this pro
$250
Everything was top rate. The serviceman was on time, pleasant, professional and explained what he was doing each step of the way. I am completely satisfied.
Response from Superior Carpet and Tile Care

"Thank you so much for the positive report. It really helps us out. We appreciate the opportunity to serve you. See you next year! Sincerely, Jed Schreibman, PRESIDENT."

Ryan M.
Jun 2010
5.0
Yes, I recommend this pro
$90
The service was excellent. The technician showed up exactly on-time, and performed a very thorough cleaning. Because the size of the room was fairly small and didn't meet their minimum charge, the technician provided scotch-guard for the carpet to make up the difference, which was a welcome and unexpected surprise. I had this service performed because we had some water seep into our basement during recent heavy rains. When I originally called, the person I spoke with gave me very detailed advice about the best way to dry out the carpet and avoid mold damage, even recommending against renting their dehumidifier and instead towards buying my own since it was a repeat issue. I felt this showed a level of honesty and trust. I've used them twice and would use them again. Thanks!
Response from Superior Carpet and Tile Care

"Hey glad we could help you out. Keep an eye out for mold on the woodwork or any odors that may be coming from the sub floor. I appreciate such a descriptive report. Thanks for putting your trust in us. See you in the future! Sincerely, Jed Schreibman, PRESIDENT"

Showing 51-75 of 112

Licensing

State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our Find Licensing Requirements page.

*Contact business to see additional licenses.

FAQ

Superior Carpet and Tile Care is currently rated 4.9 overall out of 5.
Superior Carpet and Tile Care accepts the following forms of payment: CreditCard
Yes, Superior Carpet and Tile Care offers free project estimates.
No, Superior Carpet and Tile Care does not offer eco-friendly accreditations.
No, Superior Carpet and Tile Care does not offer a senior discount.
No, Superior Carpet and Tile Care does not offer emergency services.
No, Superior Carpet and Tile Care does not offer warranties.

Contact Information

2239 Hamilton Ave, Cleveland, OH 44114

Share project details to get started.