
Ohio Home Pros
About us
Locally family owned. Experts in home remodeling and design with more than forty years combined industry experience among owners. Multiple crews for flexible scheduling. Licensed, bonded and insured. We offer discounts for seniors, active military and veterans and police. Pay by check or credit card. Free estimate and design consultation. Additional email - [email protected]. Additional DBA - G & C Remodeling.
Business highlights
Services we offer
Kitchen and Bath Remodeling | Basement Remodeling | Granite/Marble/Quartz Countertops | Ceramic Tile | Decks and Porches | Hardscaping | Outdoor Kitchens and Living
Amenities
Free Estimates
Yes
Accepted Payment Methods
- CreditCard
Number of Stars | Image of Distribution | Number of Ratings |
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62% | ||
0% | ||
3% | ||
10% | ||
24% |
We removed the cabinets and countertop and were going to put them back in place after the floor was completed, but they insisted on putting it back in place and to put the $800 countertop with sinks in place so they could finish the accent tile. The cabinets were not level, and the center drawer was installed upside down. The countertop was scratched, which they denied doing. I think the job took over a week to do, after we were told it would probably be only 3-4 days. The worker was very sloppy with glue, grout and tile cutting in the garage, and left debris.
I'm sure I am missing something, but it was a while ago. I was out of state due to my sister's passing and was not around to stay on top of it as much as I would have liked. By the time some of these items were discovered, I was mourning her passing and just wanted them out of my house and my bathroom useable again. My husband made them aware of most items, and some were taken care of, and I think that's why it took so long.
No, I would not hire them again or recommend them to a friend. BOB - Beware of Bargains.
We have 100 year old Italianate home and wanted to update our kitchen floor and backsplash.
This review is hard because I like Eric as a person, that is why I went with them, but at a manager/CEO he really dropped the ball.
He put two guys on this job that were HORRIBLE...and what was suppose to be a 5 day job got turned into an 8 day job..and even then it wasn't completed. The two people he put on the job were not qualified..the work was sloppy, incomplete and beyond shoddy.
They had little respect for our house as they covered nothing up and left, didn't tape off doors ( I eventually did) and on what was to be there last day they did NOTHING to clean up after themselves.
When I had Eric come to look at their work..he said several times that he was embarrassed by the work...and I replied "you should be embarrassed". I am not going to post pictures because I do believe this poor work is exclusive to these workers...other wise I don't know how he could be in business.
I could go on and on about what a mess they left the kitchen in..but suffice to say it was the worst workmanship I have ever seen in my entire life and that encompasses some 12 homes I have has work done to.
As I see from other reviews Eric asked for some money to pay these sub contractors and I however refused. Those workers ruined our kitchen as far as I was concerned..the last thing I was gonna worry about was how they were going to get paid.
He did the right thing and asked if he could make it right and he offered to bring in a qualified guy and also knock some money off the estimate.
I said yes...so he brought someone in and they replaced about 25 tiles, tore down the backsplash that the previous workers ruined, put up new backsplash and grouted.
The floor looks better but there are still some major bumps and my contractor for the entire kitchen project expects that we will have problems in the not to distant future.
One tile needed to be replaced already, Eric sent someone to lay it, but they never came back to grout...so we just did it ourself.
There is a haze over then entire floor because it was not properly cleaned and we are taking care of that ourself as well.
I now understand the senior guy on my project no longer works with Eric...that is of little consolation to me.
If Eric hires his workers then he is responsible for their work..also he failed miserably in keeping tabs on their work...better supervision might have prevented this disaster from happening.
To his credit he tried to fix the problem...but to be honest he moved the work from a 3 to a 7. As a manager he did all he could to make it right short of taking up the entire floor and I salute him for that. Equally as a manager he poorly assessed the talent level of his sub contractors and was not present enough to stop the problem from happening in the first place.
He has generously offered a guarantee to fix anything in the future, but after the grout guy going awol..i think we are just going to line up some one else.
I have just purchased 3 rugs to cover up some major flaws.
"Really disappointed about this. We tried to inform the homeowner that the shape of the 100+ year old floor would cause some waves and lippage. We did replace and reset several tiles anyway at a high labor cost, but nothing additional to the homeowner. We also informed the homeowner that the floor could not be walked on for 24 hours, not even by pets. Wish it could've worked out better for everyone."
Installation of the kitchen cabinets, range hood, backsplash and floor were good. The contractor agreed to wait and install the countertops (which were on order) after a family wedding took place. The contractor asked for payment upfront to pay his subcontractors. I paid the $6,500.00 in full on March 31, 2015. The contractor stated once the material for the countertops arrived to contact him and he would install the countertops, dishwasher and garbage disposal. He would also take care of the remaining finishes in the bathroom at that time. I understood that I might have to wait a few weeks after contacting him before he could do the install because he would be on another job, however, the installation of the countertops was a complete disaster. The installer cut the material for the countertops on my concrete driveway. The edges are completely chewed up where it was cut and in one spot there is a gap between the wall and the countertop. When I told Ohio Pro that I was unhappy with the countertops I was told it was the material and not the installer that was responsible for the botched job. If that were the case, (which it was not) then why did he proceed to continue working with the material? The countertops are destroyed and need to be completely removed and replaced. The electrical plates were never put back on the outlets and the dishwasher and disposal are not hooked up because an additional outlet has yet to be installed. I am still waiting for the kitchen debris to be removed from my yard and garage (included in the contract agreement) which has been sitting here since March.
I was given two different dates when the electrician would come and complete the installation as well as have someone remove the debris. When I told the contractor that the electrician hadn?t shown up on the first date I was given, his reply was that he wasn't aware that the electrician hadn't shown and that ?I thought you would be on top of it.? I am not the contractor, I am the customer.
I was given another date of July 20th when both the electrician and the hauler would be at my home, but neither person appeared. I informed the contractor the evening of July 20th via text that neither person showed. I have yet to hear from the contractor despite several attempts to contact Ohio Home Pros.
This is far from resolved. I believe a refund is due me for the destroyed countertops, for payment for the removal of the debris still sitting in my yard and garage, as well as installation of an additional electrical outlet so that installation of the dishwasher and garbage disposal can take place - all of which were stipulated in the contract. Again, the contractor has already been paid in full.
"We had to work with second hand material purchased by homeowner. Informed her the countertops would not work because they weren't solid countertops, but laminate sheets going over plywood. We agreed to install real countertops, not sheets. Installing electrical for the disposal was never part of the agreement and not on the work order. The leftover debris is her old cabinets, which she said was being taken by a friend or family member."
"Thanks, we enjoyed the project!"
low bearing wall did not go flush.
2 areas where cubbards are damaged still no windows on my 3 cubbards
mess was left my husband and I cleaned it up.
touch ups were not done I sue finally said i would do them.
floors were soo bad they put matte over a shine and it turned out bad i will have to do them over.
paint job is a mess i will have to do over.
it took a
week and half before my counter tops came in we were out of a kitchen for over a month they were very slow people.
its sounds like a horror job and it is no one knew what the other person was d*** including the contractor half the time.
"We truly are sorry you feel this way. We did include free painting, a free interior door and install, and free custom carpentry, with your approval. The steel beam was installed perfectly and to code. We are also happy to install the glass doors, but they are not free. We also did inform the homeowner numerous times that the hardwood would not match perfectly to the existing. We completed the work order to the customers agreed choices. Ohio Home Pros"
"Very pleased we were able to accommodate your wants and needs. Thanks!"
"We offered several times to repair some things in their home by they refused. This was completed last year."
"Thanks for the kind words. We're very pleased we could accommodate your wants and needs."
"Thanks (Member name removed), we love what we do. Customer satisfaction is always the ultimate goal and reward."
"Thanks [member name removed], we really enjoy working in your home."
"Thanks [member name removed], it was our pleasure!"
Licensing
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