About us
We are proud to say that we have won the 2014 and 2015 Angies List Super Service Award! We are fully insured. We are members of the Billiard Congress of America. We have an A+ rating with the Ohio BBB. We service pool tables in many of the luxury hotel suites in Fabulous Las Vegas Nevada. Discounts for Angies List members, senior citizens, and active and retired military.
Business highlights
Services we offer
ASSEMBLY, CRATE SLATE FOR LONG DISTANCE MOVING. REPAIR & INSURANCE CLAIMS WORK. WE ALSO SPECIALIZE IN GENUINE ANTIQUE POOL TABLE WORK., DISMANTLES, LEVELING, POOL TABLE SERVICES. MOVING, RECUSHION, REFELTING
Amenities
Emergency Services
Yes
Free Estimates
Yes
| Number of Stars | Image of Distribution | Number of Ratings |
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| 100% | ||
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"Thank you for the kind words [Member Name Removed]. Enjoy your table!"
"Hello [Member Name Removed]. I just read your review and i appreciate the great review. I am troubled about the comment that i was rude over the phone or that you perceived me as being rude. I always believe the customer because why would you write a comment that wasnt true? You didnt, so i must have come off as rude that day. I do apologize if that is the way you felt. I am not that kind of a person. I cant recall the conversation because it has been so long, but i do apologize. Was i having a bad day? I dont know, but it it did bother me that i came off that way to you. If i was having a bad day, that is still no excuse. Im glad you did bring it up so that i can better myself and be more aware. Again i’m sorry. Thank you for your business, and i hope all is well with you."
"Thank you for the nice comment [Member name removed]! Enjoy your table!"
"Thank you [Member Name Removed]. Enjoy your table.."
"We're sorry that you had a bad experience with us. As you can see by every review that we have ever had and 2 Super Service Awards, we do not operate like this. This all began with a wrong phone number. Our number is 216-533-7946. We did talk the next week in which i said we are running a week or so behind on our service. We're sorry that we couldnt get to you quicker. I did call and leave a message on your phone that if you haven't had the work done yet, we would do it for free. Again, we're sorry for the mix up. If you would like a free refelt on your pool table, please call us within a week. Thank you."
"Thank you [Member Name Removed] for your business."
"Thank you for your business [Member Name Removed]."
"Thank you very much for your business [Member name removed]. Hope all is well. Have a great holiday!"
"Thank you so much for the kind words (removed member name). The table leg is good as new!"
"Thank you for your business [Member Name Removed]. Table leg is as good as new."
I'm the type of person that thinks everything is expense, but I felt like I received a good value for the work that was done. The total cost was $450, but that included assembly, a 9' fitted cover and replacement of missing parts. The pool table assembly was $325, reassemble broken pieces cost $25, missing parts cost $55 and pool cover was $45. Keith claimed that he sold the parts and cover to me at cost, so I researched the prices he charged. After researching the prices online, I learned that he indeed told the truth and charged me at cost or something very close to at cost. I thought $325 was steep for assembly, but after watching Keith and his assistant put it together I was glad that I did not attempt it on my own. There is an art to putting together an antique table and unique features that I do not think I would have been able to replicate by watching a youtube video. For example, wax is typically used to fill in the cracks between the slates, but Keith used another filler because the table was going to be subject to the extreme Arizona temperatures.
Keith was thoughtful about every aspect of the job. Because it was an antique table, Keith came out and inspected the table before bidding the job and so he could reduce the number of unknowns. The amount he quoted is exactly what he charged. There wasn't any up selling or getting into the job and say "oh, you'll need this or that", which is my biggest pet peeve. Before the job started, Keith told me about the sort of issues that can arise with an antique table but that there wasn't anyway to tell until he started putting it together. Thankfully, I did not have any of those issues. Keith came when he said he would come and cleaned up after himself when the job was done. I would definitely hire him again!
"Thank you for the kind words [Member Name Removed] I was glad to be able to work on the table early in the morning before the Tucson 112 degree heat set in! It's always a challenge and a pleasure to work on a genuine antique pool table. It's nice to know that there are still a few places around where we can get some parts when needed for 100 plus year old table. You could always refurbish a table like that anytime but, it's very cool as it stands be the owner of an old antique pool table. The cosmetic issues just give it more character. Enjoy your pool table!"
"Thank you for your business [Member Name Removed]. Enjoy your pool table!"
"Thank you for the kind words (member name removed). It's always a pleasure to work on a genuine antique. Enjoy your pool table!"
I called to re-felt a table that we moved recently. The original quote was for just felling the table but I didn't get enough time to finish assembling the table prior to his arrival. He gladly finished the assembly, leveled the table and pelted it. Looks great and did an amazing job with no hassles.
"Thank you for the kind words [Members Name]. Enjoy your pool table!"
Dave called me before the appointment to explain the steps involved with moving the table and re-covering the table. His time estimates were right on!
They took care of the table as if it were their own, and the covering looks great!
I strongly recommend these fellas, and when we need to move the table again, I already know who I will call!
:-)
Licensing
State Contractor License Requirements
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FAQ
Contact Information
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