FINELY DONE HANDYMAN SERVICE

"It was a pleasure to work for you, Member, and look forward to working with you in the future!!!!"

"Well that was a while back but from what I remember they bought a cheap "put together"cabinet and it's likely the size was critical to cover the area of previous one so finding another properly sized one may have been difficult. If this was not the case in their situation, it usually is. I've put up dozens of these things and none have come down. With the cheap cabinets I add extra mounting hardware to compensate for the normally unusable hardware supplied with cabinet, if it even came with it. I always caution customers to not overload the cheapos because they are made so. As far as the ceiling brace goes, if it was not needed, it was not needed. One does not know that until the old fixture is taken down and I always advise my customers to pick up a brace so I don't have to leave in the middle of a job to get one, if I don't happen to bring one myself. Most times the customer chooses to pick up supplies themselves to avoid contractor markup, not that I mark supplies up much at all. I enjoyed working there on previous jobs, as well as this last one. As far as the small jobs being chopped up time-wise, I was likely on larger, previously scheduled jobs, and fit them in when I could. They failed to mention they had to reschedule at least once also. We are all busy these days and I do my best to give people as much notice as possible if another job runs over and I need to reschedule. Not everybody understands this I guess. I am extremely accomodating with customers requests but while I'm making one person happy, someone else may not be, and I have accepted that, no matter how hard I've tried. I do think it is a cheap shot to wait 4 months after the fact to complain, when things are not fresh in my mind."

"Yes I was on a total kitchen remodel and the customer added on to the job while I was there (as usual), so the remodel ran over and in turn all previously scheduled jobs also got bumbed back. It was not a matter of not wanting her job, as all customers are important, even the smaller jobs, but more a matter of being overwhelmed with work and phone calls. I am a one man show, for the most part, and admit lapses in communication when I realize it. We are all human and not one of us is perfect. However, in my defense, the member said anytime in June would be fine to do the work. She (seemed to) agree to the price I gave her at the estimate and I only needed to send her a summary email for confirmation of what we had discussed. I asked her to find a threshold that would work in her situation and drew some profile sketches of what was needed, explaining I simply was extremely busy and did not have time source a specialty item. If she had a problem with that she certainly did not mention it. She also did not mention that she needed the work to be done either after 4 pm. weekdays or on the weekends. If she had mentioned that to begin with I would not have wasted OUR time on the estimate. She only had mentioned that in that reminder email she sent several weeks later. I sent her an email after that request, stating those types of restrictions on work hours won't work unless we happen to live next door to each other. To the list members reading this I want to convey some "contractor thinking" to you. A "broken up" work day simply does not lend any continuity to the day and I may need a whole day for custom work involving different saws and multiple cuts for the type of work this member needed. Most contractors can't work weekends. I like to see my children, how about you? Also, doing a 1 1/2 to 2 day job in several partial days means more times loading and unloading the van over a several day period plus much more drive time. So if your situation requires the contractor to work partial days, please ask this during the intial phone conversation and save everyone some time. If you read the rest of my reviews from other members, I need not say more. Thank you for taking the time to read this."