Shelf Genie of Cincinnati

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We saw Shelf Genie at the Home and Garden Show and asked them to come out and give us and estimate.  The designer made an appointment to come while we were at the show which was about two weeks out.  We have a deep pantry and it is very difficult to see what you have in the back of a shelf.  As a result we would have duplicates and even triplicates of items in the pantry.  The designer was prompt and knowledgeable and we decided to order five shelves, three of which would have sloped sides to help keep tall items from falling over.  The installer came out to get exact measurements within 10 days and he indicated it took about 6 weeks to custom make the shelves.  After 6 weeks (almost to the day) the installer called to make arrangements to install our shelves.  Unfortunately the sloped sided shelves were not made and when I pointed that out he indicated that he would call the company and they would work it out.  In the meantime I had the five shelves installed to use until I received my sloped shelves.  The company reordered the sloped shelves and installed them and I love them.   In spite of the delay in getting the shelves I ordered I was very pleased with how the company handled the mix-up and would not hesitate to use them again.  That's really the only reason I gave them a B in punctuality,  Even though the shelves seemed on the expensive side I think it was well worth it in terms of both convenience and food waste.  I threw out several garbage bags of outdated food from the back of my shelves when I was getting ready for my installation.  That won't happen again because I know what's on every shelf now!